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Honda Marysville
Marysville, OH
551 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 04, 2024
Very professional! Lance was extremely helpful at getting the car I wanted and helping along the way. Couldn’t say better things about this place, and I’ll definitely b Lance was extremely helpful at getting the car I wanted and helping along the way. Couldn’t say better things about this place, and I’ll definitely be back! I was impressed! More
by Emma
Employees Worked With
Lance
Helpful February 08, 2024
Matt was wonderful to work with, and made the buying process clear and easy. The vehicle I purchased is in good shape aside from a squeal under the hood which they replaced the serpentine belt in an att process clear and easy. The vehicle I purchased is in good shape aside from a squeal under the hood which they replaced the serpentine belt in an attempt to fix, but there was no way of them predicting the problem was still there and they would 100% fix it if I brought the car back. More
by Cata
Employees Worked With
Matthew Harbold
December 31, 2023
Both Gordon Yocum and Jay Thompson were accessible, up-front, friendly, knowledgeable easy-to-work-with, not pushy, engaged. It was a pleasure working with the two while purchasing our newer used vehic up-front, friendly, knowledgeable easy-to-work-with, not pushy, engaged. It was a pleasure working with the two while purchasing our newer used vehicle. We would return if the opportunity presented itself. I’ve recommended Gordon, Jay, and the dealership to a friend who says that in the next months she anticipates she’ll be in the market for a newer used car. Well done, Honda of Marysville! More
by margogh
Employees Worked With
Gordon Yocum, Jay Thompson , Bryon in Finance
November 21, 2023
Drove over an hour away for Richard Norman to tell me that the vehicle sold. There was no communication prior to me arriving that the car was sold… I called and spoke to Richard first thing in the mornin that the vehicle sold. There was no communication prior to me arriving that the car was sold… I called and spoke to Richard first thing in the morning to check the availability of a vehicle, he was very vague and kept insisting that I come in. After several attempts of trying to reach Richard in his office, he finally calls back and insists that I come in immediately, so I drove over an hour and as soon I pull into the parking lot Richard greets me and proceeds to tell me that the car I just traveled a great distance for has just been sold. Im so unsatisfied with the customer experience that I received. Parag, the MOD only caused more frustration with his attempt to make up for the mistake. I would like to be compensated for my time that was wasted, the gas that was used, and my horrible experience; And it looks like I’m not the only one to experience this type of unprofessional behavior. I expected so much more from Honda Marysville. More
by Ben Frank
Employees Worked With
Richard Norman
