Honda Morristown

They do not check the conditions of their vehicles they take on trade in or fix them take on trade in or fix them More

Run away from this dealership. John Bernard is the GM and lied to me for over a month about a check he said they mailed where they snuck in a maintenance plan on the xxx SC430 I pu John Bernard is the GM and lied to me for over a month about a check he said they mailed where they snuck in a maintenance plan on the xxx SC430 I purchased from this place. The car has been nothing but trouble and after spending over 2000.00 on it had to take another 2000.00 loss trading it off. Water leaking into the trunk blown speakers and was nothing but trouble. I finally got the check after him having someone bring it to my house. They should be ashamed knowing I’m disabled and on disability. Stay clear. I never seen a place as unprofessional in my entire life. Now stuck with a vehicle I can barely afford. More

Oh Romeo, oh. Romeo thou did exceed my expectations. Not only did you get me the car I wanted. You found it just in time. I searched all over for this car. No one Romeo thou did exceed my expectations. Not only did you get me the car I wanted. You found it just in time. I searched all over for this car. No one had it or would meet my out of state price. You called the night before I was to pick up the car up out of state. You met their deal. Romeo is the greatest, he got me what I wanted, was very polite, helped me with all my needs. I met the financial & service manager all of them were super nice. If you decide to buy go to Morristown Honda and be sure to ask for Romeo he's the best. Thank you Romeo & Morristown Honda. More

I purchased a used car that burns oil from this dealership, they charged me for 3 oil changes and almost 4000.00 for a warranty, limited in miles. Between this dealer and morristown chevrolet they dealership, they charged me for 3 oil changes and almost 4000.00 for a warranty, limited in miles. Between this dealer and morristown chevrolet they proceeded to put me off until the warranty was almost expired. So now I've been paying for a car that has been getting the motor repaired, not replaced for over a month now. Now I'm paying for a car that I haven't had, and they never even offered to hepl with a rental car. I am sure they knew that motor was bad when they sold that car to me, now im struggling to pay for a rental car and still make my car payment. This is bad business, any way you look at it. More

Purchased 3 pre-owned vehicles within a year from Honda Morristown. You can guess by the number of vehicles I purchased, I am very well pleased with this group. It was by far the best experience I have ev Morristown. You can guess by the number of vehicles I purchased, I am very well pleased with this group. It was by far the best experience I have ever had buying a vehicle. All 3 times went the same. Friendly, respectful, caring, fast, and great follow up. I was in and out in no time, which means a lot to me because I have a family to be with. All vehicles are doing great and I honestly cant wait to buy again.If I could give them 10 stars, I would. Thanks much, Honda Morristown. More

I’ve been coming to this dealer for at least 4 years now. I probably wouldn’t be coming here if they weren’t so close to me. They always have terrible wait times for simple things like oil changes. The techs I probably wouldn’t be coming here if they weren’t so close to me. They always have terrible wait times for simple things like oil changes. The techs never seem to know what they are doing, or what is wrong or right with a vehicle. The management is nice but they also just seem to be always apologizing to the customer for the amount of inconveniences they’ve presented us with. More

Run don’t walk away from this dealership. My grandson purchased a car about 3 weeks ago and a week later it broke down on the highway. Towed it to a Honda Dealership in Knoxville. They said My grandson purchased a car about 3 weeks ago and a week later it broke down on the highway. Towed it to a Honda Dealership in Knoxville. They said there was too many things wrong with it to fix it. Morristown Honda put him in another Honda and he took it back the next day. Paying 47,000 for a 22 Civic. They added on 12,000 from the broken down civic to the loan. They have his broke down civic and won’t fix it. The general manager is dodging his phone calls. Time to get a lawyer. More

Drive the extra and go somewhere else, you won't regret it, I promise. Paid 2 payments on my car and it went into the shop costed me 1,200.00 for something that was messed up when it was sold to me. The sa it, I promise. Paid 2 payments on my car and it went into the shop costed me 1,200.00 for something that was messed up when it was sold to me. The sales managers only resolution to fix the problem to help me was for me to trade, no thanks, I don't trust them now. I would drive 4 hours away before I would ever deal with Honda Morristown again. Now, the service department is amazing, the service manager was helpful and so kind. More

Very disappointed. Just purchased a 2019 Hyundai Tucson from them last month. Not even made the 1st payment and started having issues with oil burning blowing out the t Just purchased a 2019 Hyundai Tucson from them last month. Not even made the 1st payment and started having issues with oil burning blowing out the tailpipe. Took it in to service dept they didn’t want to check it out it was too close to closing time for him. The salesman wanted to avoid me and left me sitting around waiting while they told me Darius was looking into how to help me out when after almost 2hrs I went looking for him and he didn’t know what was going on they didn’t communicate anything they just chose to put the blame on to somebody else. Then they tell me that I would have to call Hyundai to get it fixed. So I wouldn’t purchase a vehicle here because the used sales department are very shady with what they tell you and what they do. They are super friendly and fake of course during the sale then after that it’s nobody gives a xxxx! More