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Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.8
572 Reviews
Call Dealership (818) 578-0773

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 572 reviews

April 17, 2024

This is my Ist time to visit honda service. It was amazing experience. Thanks to Ms. Tracy Rocha for taking care of me & my car. I got my car earlier than the promised time. More

by Lyn
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
Report | Print
Apr 23, 2024 -

Honda Van Nuys responded

Hi Lyn, thank you for sharing your positive experience at our service center. We're thrilled to hear that Ms. Tracy Rocha provided excellent care for you and your car. We strive to deliver efficient and exceptional service to all our customers. We look forward to welcoming you back!

Helpful
April 17, 2024

Easy to make appointment. Routine service (10K miles) handled smoothly. In and out in about 75 minutes. No problems, thank you. More

by tedfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
Report | Print
Apr 23, 2024 -

Honda Van Nuys responded

Ted, we're thrilled to hear about your positive experience with us! Making appointment scheduling easy and providing efficient service are our top priorities. Thank you for choosing us for your routine service needs. We look forward to serving you again in the future!

Helpful
April 17, 2024

MIGUEL WAS VERY CORTAGEOUS AND HELPFULL WHILE HELPING ME OVERALL, I WOULD LIKE TO RECOMEND. More

by bmazariego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIGUEL CUENCA
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Apr 23, 2024 -

Honda Van Nuys responded

Thank you for the positive feedback! We're thrilled to hear that Miguel provided you with excellent service. We appreciate your recommendation and look forward to serving you again in the future. If you have any further feedback, feel free to reach out.

Helpful
April 16, 2024

Omar is the best! Thanks for the help. Great communication and timely repair. Good facilities at the location as well. More

by eugenebenitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Apr 17, 2024 -

Honda Van Nuys responded

Hi Eugene, thank you for the kind words about Omar! We're thrilled to hear about your positive experience and satisfaction with our communication, repair service, and facilities. We're here to help anytime you need us. Have a great day!

Helpful
April 16, 2024

We were so happy with Miguel and our service last year that we asked for him again. Great experience! Thanks so much! More

by Happy Honda Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Apr 17, 2024 -

Honda Van Nuys responded

We are thrilled to hear that you had a great experience with Miguel and our service team. Thank you for choosing us again! We appreciate your loyalty and look forward to serving you in the future.

Helpful
April 12, 2024

Annual maintenance and recall repairs were handled in just a couple hours. The complementary Lyft service for drop off and pick up was VERY appreciated! More

by ChrisF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Report | Print
Apr 16, 2024 -

Honda Van Nuys responded

Chris, we're thrilled to hear that your annual maintenance and recall repairs were handled efficiently and that you appreciated our Lyft service. Providing a seamless and convenient experience for our customers is always our top priority. Thank you for choosing us for your automotive needs!

Helpful
April 11, 2024

Excelente servicio, buen trato y atención. Amabilidad de parte del personal. Y estoy muy agradecida por su atención y ayuda. More

by Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Apr 12, 2024 -

Honda Van Nuys responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing excellent service and attention to our customers is always our top priority. We appreciate your feedback and hope to see you again soon!

Helpful
April 10, 2024

Excellent service, assistance and knowledge. Everything was made simple and efficient. Sylvia went above and beyond to make the maintenance of my car as quick and easy as possible. Thank you! More

by justsayyo@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
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Apr 12, 2024 -

Honda Van Nuys responded

Hi there! We're thrilled to hear about your positive experience with Sylvia and our team. Making car maintenance simple and efficient is always our goal, and we're glad we could exceed your expectations. Thank you for your kind words and for choosing us for your automotive needs!

Helpful
April 10, 2024

Sylvia Was rude and made me feel as I was bothering her when I asked her questions about ETA on service on my car. I miss Tony Castro, he is nice! Maybe Sylvia was tired and needed to be caffeinated More

by salgadolily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sylvia illman
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Apr 12, 2024 -

Honda Van Nuys responded

Hi Lily, thank you for sharing your feedback. We're sorry to hear about your experience and apologize for any inconvenience caused. We will address this issue internally to ensure better service moving forward. We appreciate your patience and hope to have the opportunity to serve you better in the future.

Helpful
April 09, 2024

We have been with this dealer as Miller, Keyes and now Honda Van Nuys since 2020 for new cars and service. Miguel Cuenca has been our service contact -- he is the best and most considerate service advisor More

by jeremyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Report | Print
Apr 10, 2024 -

Honda Van Nuys responded

Jeremy, thank you for your continued loyalty to our dealership through the years. We are delighted to hear that Miguel has provided you with exceptional service. We truly appreciate your kind words and look forward to serving you again in the future.

Helpful
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