Honda Windward - Service Center

Had awesome service at Honda Windward. People were friendly and wait time was very reasonable People were friendly and wait time was very reasonable More

Justin was great when I serviced my auto on 2/24/24 at Honda/Kaneohe Honda/Kaneohe More

Close to home Great service- especially the Honda Express Because they Always fix my tires. Mahalo Express Because they Always fix my tires. Mahalo More

Kanoa in service deserves a metal. He went beyond what was to find the problem and have it repaired. December 15. Please acknowledge his excellent service. Stephen Shoultz He went beyond what was to find the problem and have it repaired. December 15. Please acknowledge his excellent service. Stephen Shoultz More

Courteous and efficient service. Though I did not use it today, their courtesy shuttle service is a very attractive part of their program. Though I did not use it today, their courtesy shuttle service is a very attractive part of their program. More

Was glad to have my safety check done earlier than expected. Everyone in the office was very friendly. expected. Everyone in the office was very friendly. More

Great service, and fast. Was able to add-on a required maintenance service to my original repair appt, with no difficulty or delay. Thank you service dept and Kanoa, my serv Was able to add-on a required maintenance service to my original repair appt, with no difficulty or delay. Thank you service dept and Kanoa, my service rep!! More

Professional staff. Shuttle service around the area if service takes a long time. Estimated time for work completion is as promised. I’ve been going to this service cent Shuttle service around the area if service takes a long time. Estimated time for work completion is as promised. I’ve been going to this service center for years and never had a problem. More

Excellent service! Very professional and thorough. Justin kept me informed throughout the service process. He even stayed back after hours to wait for me to arrive. Very professional and thorough. Justin kept me informed throughout the service process. He even stayed back after hours to wait for me to arrive. More

I'm giving Honda Windward a 2 star review for this last visit because I had a 9:30am appt for a Maintenance B service but did not leave the dealership until nearly 4:30pm. When I booked the appt I was told visit because I had a 9:30am appt for a Maintenance B service but did not leave the dealership until nearly 4:30pm. When I booked the appt I was told it would take 5 hours. I planned to wait there for my car so I took my reading material. At 2pm, I received a call from the Service Dept notifying me that my car would be the next in line to go in. I was told that depending on when the next available technician took it in, at the very least, it would be another 1.5 hours before my service would be completed. What was the point of having a 9:30am appt if my car wasn't going in until 2pm I asked? I was so upset. I took the day off and scheduled my errands for after my appt but now not only was the whole day going to be gone but I would not be able to take care of my errands. It was completely ridiculous and not fair to my time. I seriously think they overbook their service appts. So the next time you book a maintenance appt, beware! They falsify the timeframe over the phone and make their customers wait. Also, be prepared to not get to anything else done that day. More