Reason for Visit: Service
I recommend this dealer: No
My Review of Honda World Downey:
The waiting room is very comfortable and nice. I really like it!
But their charges for services are rip-off. I remembered when I first got my new car in 2006, they provide first oil change free of charge. And for the following several oil changes were at price of $19.99, and then it raised to $24.99. I don't know since when, the price of the oil change has gone up to $34.99! That's ok, I would still like to go for an oil change because I like its environment of being waiting for services.
The worst part of this dealership is they are not honest about other services than oil change and they always ask you to do the "extra service" which is not included in the Honda's manual.
For example, they charged my sister $80 for a tansmission fluid change recently. I was going to have an minor service for my car and asked the service rep and he told me it will cost around $200 for the monior service! What the heck are they thinking? They think all people are idots? As an online shopper, I checked and compared before purchases. The minor service will never be over $100 for Honda and Toyota.
I will never go to this dealership unless they have changed. In my area, the Scott Robinson Honda has better service deals and they will not try to push you to spend more $$$ than you should. Once I drove in for an oil change after 4000 miles from my last oil change, and they checked my service interval on my dash board and it showed 40% remaining. The service rep told me I don't need to perform the service yet. She is very nice and save my bucks!
(But I will not purchase my new car there because I found their prices are not competitive after dealing with their online sales.)
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