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Honda World Downey - Service Center

Downey, CA

4.7
366 Reviews

366 Reviews of Honda World Downey - Service Center

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August 29, 2025

Great service and always very receptive to the needs of the customer. Extremely satisfied with service provided! More

by mxr03811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
August 29, 2025

Guillermo is a great asset to the Honda team. He has treated my family and friends with the upmost respect. He is a reason we come back to the service department More

by gmoran21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

I had a pleasurable experience. It’s was quick and cost effective. Great Job, thanks. More

by David Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

The experience is always good but every now and then he comes off as rude and disrespectful. More

by elizabeth Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gihan Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Very happy with the service Guillermo is amazing always provide a great service I recommend it to everyone More

by josearcerealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

The new facility is very spacious and state of the art. The service management team is close by which brings comfort. More

by MARIAHERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Cabrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

The repairs were done in a timely manner and the new location is very customer friendly. I was very pleased with the work done on my car. More

by markrlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

-my service experience was HORRIBLE. COMMUNICATION SKILLS with every staff member i encountered was terrible. Un-organized. I wad embarrassed for them. My initial service guy was not a More

by mividaloca_65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernesto Cabrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Honda World Downey responded

mividaloca_65, thank you for your feedback. We aim to provide a 5-star experience to everyone who visits us. If you are willing, we would like the opportunity to speak with you directly to discuss your experience. Please contact us at 562-929-7000 thank you. Julia Golding Customer Experience Manager.

August 28, 2025

Great service, respectful with no pressure . I really appreciate Steven Cuevas excellent customer service. I plan to see him every time from now on!!! More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gihan Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villareal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

This is my new favorite Honda dealer. Everyone was outstanding at their own position, from the sales person, managers, financial guy etc. I will definitely recommend this dealer to my fam More

by Uniqueazteca1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Cota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hildreth Burgueño
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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