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Honda World Downey - Service Center

Downey, CA

4.7
249 Reviews
Call Service Center (562) 929-7000

249 Reviews of Honda World Downey - Service Center

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August 06, 2025

Honda World always takes care of my car service needs! Service wait went by super fast when you have a box of donuts in the waiting area, along with a popcorn machine. My daughter loves popcorn and was am More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2025

I have been a customer here for more than 15 years now and have never had any issues with my vehicle purchases or service department needs Guillermo Hernandez is very knowledgeable and trustworthy when a More

by tcruzz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Maung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2025

Dealership is very clean. It has attentive, knowledgeable and professional staff. I have been going there since I first leased my first car 21 yrs ago. More

by Ana Meraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

Honda World Downey responded

Ana Meraz, Thank you so much for your kind words and for being such a loyal customer over the past 21 years! We're truly grateful for your continued trust and support. It's wonderful to hear that you've consistently had a great experience with our clean facility and dedicated staff. We look forward to continuing to serve you for many more years to come!-Dennis Alejo GSM

August 05, 2025

Mr Hernandez showed outstanding customer service had a urber take me home which came within ten minutes. More

by garciavivian22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Honda World Downey responded

garciavivian22, thank you for taking the time in leaving us a review ! We're glad to hear that Hernandez provided outstanding customer service and made your visit smooth and convenient. Offering a quick and reliable ride home is just one way we aim to take care of our customers. We appreciate your feedback and look forward to serving you again in the future! -Dennis Alejo GSM

August 05, 2025

Excellent service as always. He was very helpful and professional. I love getting my car serviced at Honda World. More

by Gloria Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

Honda World Downey responded

Gloria Garcia, Thank you so much for your wonderful feedback! We're thrilled to hear that you consistently receive excellent service and that our team member was helpful and professional during your visit. It means a lot to know you enjoy servicing your vehicle with us at Honda World. We truly value your loyalty and look forward to continuing to provide you with top-notch service every time! -Dennis Alejo GSM

August 05, 2025

Love coming to Downey for my car services. Staff is always amazing, truthful and helpful. More

by Criscarr0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

Honda World Downey responded

Criscarr0629, Thank you for taking the time and leaving us a review . We’re thrilled to hear that you love coming to Downey for your car services. Our team takes great pride in being honest, helpful, and providing an exceptional experience every time. We truly appreciate your continued support and look forward to serving you again soon!-Dennis Alejo GSM

August 05, 2025

Anthony Moran (Honda World Service Advisor) is the best. He makes me feel important every time I bring my Honda Accord for service and and he knows I'm not a rich guy that's why he always gives me a loyalt More

by santiagolingad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Honda World Downey responded

santiagolingad, Thank you for taking the time to leave us a review ! We're proud to have Anthony in on our team — he truly goes above and beyond to treat every customer with care, respect, and honesty. It’s wonderful to hear that you feel valued and supported during your visits. We appreciate your continued loyalty to Honda World Downey and look forward to seeing you and your Accord again soon! -Dennis Alejo GSM

August 05, 2025

Very kind and informative. Made sure I knew the status of my vehicle. He even found a discount I didn't know I had which I appreciated a lot. Will definitely come back! More

by yurilee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Honda World Downey responded

yurilee , Thank you for taking the time to share your experience! We're so glad to hear that our team was kind, informative, and kept you updated throughout your visit. It's great to know that the extra effort to find you a discount made a difference — we always aim to go above and beyond for our customers. We truly appreciate your trust and look forward to welcoming you back next time!-Dennis Alejo GSM

August 05, 2025

Excellent customer service I took my car for maintenance and Steven was very helpful thank you ! More

by estela1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2025

Quick Service, Steven was very helpful and gave a detailed response regarding the services that were going to be provided. More

by Karinals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Honda World Downey responded

Karinals , Thank you for your kind feedback! We're glad to hear your service was quick and that Steven took the time to provide a clear and detailed explanation of the work being done. Providing transparent and efficient service is important to us, and it's great to know Steven delivered on that. We appreciate your visit and look forward to assisting you again in the future!-Dennis Alejo GSM

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