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Honda World Downey - Service Center

Downey, CA

4.7
298 Reviews

298 Reviews of Honda World Downey - Service Center

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July 31, 2025

Im always very pleased with the service I receive at Honda World by Guillermo Hernandez, keeping me informed about my vehicle. More

by smcampos02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Honda World Downey responded

smcampos02 ,thank you so much for your feedback and for taking the time to leave us a review! We're so glad to hear that you're always pleased with the service at Honda World. Guillermo Hernandez is a valued member of our team, and we're happy to know he’s keeping you well-informed about your vehicle. Your continued trust and feedback mean a lot to us — we look forward to serving you again! -Dennis Alejo GSM

July 31, 2025

Customer service was great. Alex Gonzalez helped me out a bunch. He was very informative and laid out everything clearly for me on what was needed and what was recommended. Grea More

by Sangbunly562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gonzales
Aug 01, 2025 -

Honda World Downey responded

Sangbunly562,thank you so much for your feedback and for taking the time to leave us a review! We're glad to hear you had a great experience and that Alex Gonzalez was able to assist you clearly and thoroughly. We take pride in providing transparent and helpful service, and it's great to know Alex delivered on that. -Dennis Alejo GSM

July 31, 2025

My favorite person Nicole left the building. But I was happy and glad to have found Ernesto Cabrera, he is a very handsome man, his costumer service was very good and treated me kindly and reall More

by Enrique A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Honda World Downey responded

Enrique A , thank you so much for your feedback and for taking the time to leave us a review! We’re sorry to hear that Nicole has left, but we’re truly happy that Ernesto was able to step in and provide you with the same warm, caring service you expect. It’s wonderful to hear how he listened to your concerns and made you feel welcome and cared for—just like a friend. We appreciate your loyalty and kind words, and we’ll be sure to pass along your praise to Ernesto. We look forward to continuing to take great care of you and your vehicle!-Dennis Alejo GSM

July 31, 2025

I always recommend to my family and friends the service they offer at Honda World because it is always very professional and its agents are very friendly and give you the confidence to ask any question More

by chavezcheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Honda World Downey responded

chavezcheco, Thank you so much for your continued recommendations and kind words! We’re proud that our team at Honda World provides professional and friendly service that makes you feel comfortable asking questions. Your trust means a lot to us, and we look forward to serving you, your family, and friends for many years to come!- Dennis Alejo GSM

July 31, 2025

It was well organized and the service I received was top tier. I will recommend to people More

by jahoveguerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Honda World Downey responded

jahoveguerrero, thank you so much for your feedback and for taking the time to leave us a review! We’re thrilled to hear that you found our service well organized and top-tier. Your recommendation means a lot to us, and we look forward to providing the same great experience to you and anyone you refer in the future! -Dennis Alejo GSM

July 31, 2025

It is always a good experience when I go there and the service is excellent More

by Ok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 01, 2025 -

Honda World Downey responded

Ok, thank you so much for your feedback and for taking the time to leave us a review! We’re glad to hear you consistently have a good experience and find our service excellent from Alex and our Team . We appreciate your continued trust and look forward to serving you again soon! -Dennis Alejo GSM

July 30, 2025

The service was excellent and carlos was very descriptive with the work that was done and needs to be done on the next visit More

by ladam4131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Robert provided me with Good customer service and offered a personalized recommendation. Will be going back to him for all future appointments. More

by manacosta93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Honda World Downey responded

manacosta93 , thank you for your rating. I am glad to hear about your great customer service and recommendations you received from Robert ! Dennis Alejo GSM

July 30, 2025

Honestly i always have a nice welcome , can not day nothing wrong, good service, great job More

by Juan Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Honda World Downey responded

Juan Carlos , thank you so much for your feedback and for taking the time to leave us a review! We're so pleased to hear that you always feel welcomed and that our team consistently provides you with good service! -Dennis Alejo GMS

July 30, 2025

I have a great experience every time I come in to get my vehicle serviced. Easy and hassle free More

by mirian_pn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Honda World Downey responded

mirian_pn, thank you so much for your feedback and for taking the time to leave us a review! We're thrilled to hear that every visit has been a great experience thanks to Anthony , Robert and Guillermo that were here for you. Providing easy and hassle-free service is exactly what we strive for, and it's wonderful to know we're meeting that goal!-Dennis Alejo GSM

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