Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda World Downey - Service Center

Downey, CA

4.7
272 Reviews
Call Service Center (562) 929-7000

272 Reviews of Honda World Downey - Service Center

Sort by
August 05, 2025

Very kind and informative. Made sure I knew the status of my vehicle. He even found a discount I didn't know I had which I appreciated a lot. Will definitely come back! More

by yurilee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Honda World Downey responded

yurilee , Thank you for taking the time to share your experience! We're so glad to hear that our team was kind, informative, and kept you updated throughout your visit. It's great to know that the extra effort to find you a discount made a difference — we always aim to go above and beyond for our customers. We truly appreciate your trust and look forward to welcoming you back next time!-Dennis Alejo GSM

August 05, 2025

Quick Service, Steven was very helpful and gave a detailed response regarding the services that were going to be provided. More

by Karinals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Honda World Downey responded

Karinals , Thank you for your kind feedback! We're glad to hear your service was quick and that Steven took the time to provide a clear and detailed explanation of the work being done. Providing transparent and efficient service is important to us, and it's great to know Steven delivered on that. We appreciate your visit and look forward to assisting you again in the future!-Dennis Alejo GSM

August 05, 2025

I had an excellent experience at the Honda service center in downey. From driving up and telling the attendant I had an appointment. He was very nice. To the attendant asking if I had a service advisor I pre More

by carolyn.salcedo67
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Cuevas
Report | Print
Aug 05, 2025 -

Honda World Downey responded

carolyn.salcedo67 , Thank you so much for taking the time to share your experience! We're thrilled to hear that every step of your visit—from the moment you arrived to working with your service advisor, Steven Cuevas—was excellent. We're proud of our team here at Honda in Downey, and it's great to know their professionalism and helpful attitude stood out to you. We'll be sure to pass along your kind words to Steven and the rest of the staff. We truly appreciate your trust and look forward to serving you again!-Dennis Alejo GSM

August 05, 2025

Excellent customer service I took my car for maintenance and Steven was very helpful thank you ! More

by estela1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Honda World Downey responded

estela1966 , thank you for taking the time and leaving us a review ! We're thrilled to hear you had a great experience with our team. Steven will be especially pleased to know his assistance made a positive impression. We truly appreciate your business and look forward to serving you again in the future!-Dennis Alejo GSM

August 04, 2025

Well fist don't offer enithing like discont like others competitive trending person for more amability More

by Rosa Amador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pastor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 04, 2025

Service experience was great very professional staff and very courteous, service technician performed my service with care and excellence, service porters retrieved my vehicle and when returned vehicle wa More

by armoran1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Honda World Downey responded

armoran1962, thank you for taking the time and leaving us a review ! We’re thrilled to hear that your service experience was excellent and that our team—especially the service technician and porters—provided professional and courteous care. We take great pride in delivering top-quality service and attention to detail, and your feedback truly means a lot to us. We look forward to serving you again in the future! -Dennis Alejo GSM

August 04, 2025

Service experience was great very professional staff and very courteous, service technician performed my service with care and excellence, service porters retrieved my vehicle and when returned vehicle wa More

by armoran1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Honda World Downey responded

armoran1962, thank you for taking the time and leaving us a review ! We’re thrilled to hear that your service experience was excellent and that our team—especially the service technician and porters—provided professional and courteous care. We take great pride in delivering top-quality service and attention to detail, and your feedback truly means a lot to us. We look forward to serving you again in the future! -Dennis Alejo GSM

August 04, 2025

The representatives are friendly, professional and the whole system is organized and expedited efficiently. Good experience everytime. More

by McGrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Aug 04, 2025 -

Honda World Downey responded

McGrath, Thank you for taking the time to share your experience! We’re delighted to hear that our team’s friendliness and professionalism, along with our efficient and organized process, have made your experience a positive one every time. Your continued trust means a lot to us.-Dennis Alejo GSM

August 04, 2025

Service personnel were very helpful. My representative was very clear about what would be done & how long it would take. More

by DannO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
Report | Print
Aug 04, 2025 -

Honda World Downey responded

DannO, Thank you for taking the time to share your experience! We're glad to hear that our service personnel were helpful and that your representative Alex clearly communicated the process and timeline. Providing transparent and reliable service is important to us, and we're pleased we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! -Dennis Alejo GSM

August 04, 2025

The dealership was very organized and clean. Staff was very friendly and helpful, especially my advisor, Gihan. More

by BRANNDYF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Honda World Downey responded

BRANNDYF, We’re glad to hear you found our dealership organized and clean, and that our team, especially your advisor Gihan, provided friendly and helpful service. We’ll be sure to pass along your compliments.-Dennis Alejo GSM

1
...
3
4
5
...
28