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Honda World Downey - Service Center

Downey, CA

4.7
273 Reviews
Call Service Center (562) 929-7000

273 Reviews of Honda World Downey - Service Center

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August 04, 2025

The dealership was very organized and clean. Staff was very friendly and helpful, especially my advisor, Gihan. More

by BRANNDYF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Honda World Downey responded

BRANNDYF, We’re glad to hear you found our dealership organized and clean, and that our team, especially your advisor Gihan, provided friendly and helpful service. We’ll be sure to pass along your compliments.-Dennis Alejo GSM

August 03, 2025

Great customer service nice and polite gentleman very patient and understanding and answered all my questions. Thank you More

by j.carrillo323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Honda World Downey responded

j.carrillo323, Thank you for taking the time to share your experience. We're so glad to hear you had a great experience and that our team member was polite, patient, and took the time to answer all your questions. Providing excellent customer service is always our goal, and it's wonderful to know we met that standard for you. -Dennis Alejo GSM

August 03, 2025

Making an appointment is easy, receiving the vehicle is fast. They keep you up dated of the service. More

by movbrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Aug 04, 2025 -

Honda World Downey responded

movbrb, Thank you for taking the time to share your experience. We’re happy to hear that making an appointment was easy, and that our team provided fast service and kept you updated throughout the process. That’s exactly the kind of experience we strive to provide.-Dennis Alejo GSM

August 03, 2025

I highly recommend their services. . They are knowledgeable and awesome, Customer service is exceptionally wonderful. More

by ijeomanwodo964
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Honda World Downey responded

ijeomanwodo964,Thank you for taking the time to share your experience. We're thrilled to hear that you found our team knowledgeable and our customer service exceptionally wonderful. Feedback like yours truly means a lot to us. -Dennis Alejo GSM

August 02, 2025

Dealership was amazing kind friendly and supportive in any ways to help out!!! Would rate this dealership 10/10 More

by SLOGANGARCIA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

Honda World Downey responded

SLOGANGARCIA28, Thank you for taking the time to share your experience! We're thrilled to hear that you had such a positive experience with our team. Providing kind, friendly, and supportive service is what we’re all about, and your 10/10 rating truly means a lot to us. -Dennis Alejo GSM

August 02, 2025

Friendly & good service. My vehicle was serviced in a timely manner, service adviser easy to work with. More

by VM.MENDOZA.13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

Honda World Downey responded

VM.MENDOZA.13 , Thank you for taking the time to share your experience! were glad to hear you had a positive experience and that your vehicle was serviced promptly. It's great to know our service advisor made the process smooth and easy for you. We truly appreciate your feedback and look forward to serving you again in the future!-Dennis Alejo GSM

August 02, 2025

Very nice and attentive. Explained everything with lots of patience. I will continue to ask for him from now on. More

by beronikka2525
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Aug 02, 2025 -

Honda World Downey responded

beronikka2525 , Thank you for taking the time to share your experience! We're so glad to hear you had a great experience and that our team member took the time to explain everything with patience and care. Building lasting relationships with our customers is what we strive for, and it means a lot to know you'll be asking for him again in the future.-Dennis Alejo GSM

August 02, 2025

Customer service. It was great Anthony Moran. He’s answer all my questions, but my car service. More

by RMAROBLES28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Honda World Downey responded

RMAROBLES28, Thank you for taking the time to share your experience. We're glad to hear that Anthony provided great customer service and was able to answer all your questions clearly. -Dennis Alejo GSM

August 01, 2025

Gracias por su excelente servicio y paciencia con los clientes y el cafecito y las donas gracias More

by Juan E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

Juan E , ¡Muchas gracias por tus amables palabras! Nos alegra saber que nuestro servicio y detalles como el cafecito y las donas hicieron tu visita agradable. Siempre estamos aquí para brindar la mejor atención y esperamos verte pronto de nuevo. -Dennis Alejo GSM

August 01, 2025

I i have been with you guys for almost 5 years,I never had any issues the service department. More

by Meeko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

Meeko, Thank you so much for your loyalty over the past five years! We’re thrilled to hear that you’ve had consistently positive experiences with our service department and with Gihan. Your trust means a lot to us, and we look forward to continuing to provide you with excellent service for many years to come!-Dennis Alejo GSM

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