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Honda World Downey - Service Center

Downey, CA

4.7
273 Reviews
Call Service Center (562) 929-7000

273 Reviews of Honda World Downey - Service Center

Sort by
August 01, 2025

Very helpful and explain every detail and question I had Was very attentive and help me chose the greatest option for my car More

by xiclalicruz10
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 01, 2025 -

Honda World Downey responded

xiclalicruz10 , thank you so much for your feedback and for taking the time to leave us a review! We’re so glad to hear that our team was attentive, helpful, and took the time to answer all your questions. It’s great to know you felt supported in choosing the best option for your car. We truly appreciate your feedback and look forward to helping you again in the future!-Dennis Alejo GSM

August 01, 2025

The ease of getting an appointment that worked with my schedule was great. Check in for service was very quick. More

by MBermeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Honda World Downey responded

MBermeo, thank you so much for your feedback and for taking the time to leave us a review! We're glad to hear that scheduling your appointment was convenient and that the check-in process was quick and easy. Providing a smooth and efficient experience is always our goal, and we appreciate you choosing us for your service needs. We look forward to seeing you again! -Dennis Alejo GSM

August 01, 2025

I am very pleased with the service provided. The service rep was friendly and helpful. The service department was cleaned. I will definitely return to this dealer. More

by rmontorogomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Honda World Downey responded

rmontorogomez , We’re so glad to hear that you were pleased with the service, and that our team made you feel welcome and well taken care of. It's also great to know the cleanliness of our service department stood out. We truly appreciate your support and look forward to seeing you again on your next visit!-Dennis Alejo GSM

August 01, 2025

Anthony was great! Second time helping me and he is great thanks for your help anthony (; More

by princesscynn15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Honda World Downey responded

princesscynn15 , We're so glad to hear Anthony was able to help you again and make your experience a great one. We’ll be sure to pass along your thanks to him. We appreciate your continued trust and look forward to seeing you again! -Dennis Alejo GSM

August 01, 2025

Great experience and would continue to go to honda world for great customer care No where else I would rather take my car for great service More

by r_boy_robert
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Hernandez
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Aug 01, 2025 -

Honda World Downey responded

r_boy_robert , thank you so much for your feedback and for taking the time to leave us a review! We’re thrilled to hear that you had a great experience and that Honda World is your go-to place for service. Providing excellent customer care is our top priority, and it means a lot to know you trust us with your vehicle. We look forward to continuing to serve you!-Dennis Alejo GSM

August 01, 2025

Speaking for the record pretty much all my services has been at this station so clearly I like it. I’ve only been to one other one and I’m spoiled by coming here. More

by Princella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Honda World Downey responded

Princella, thank you so much for your feedback and for taking the time to leave us a review! We’re honored that you’ve chosen our station for most of your services and that we’ve been able to exceed your expectations. It means a lot to us to have customers like you who appreciate the care and quality we strive to provide. We look forward to continuing to serve you for many years to come!-Dennis Alejo GSM

August 01, 2025

Excellent service in general, including Mr Gutierrez costumer service. Thank you for your help Honda World More

by gveva2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

gveva2005z, thank you so much for your feedback and for taking the time to leave us a review! We’re so glad to hear you had an excellent experience and that Mr. Gutierrez provided great customer service. We truly appreciate your trust and support. On behalf of all of us at Honda World—thank you, and we look forward to serving you again -Dennis Alejo GSM

August 01, 2025

Carlos Gonzalez is the man! I would definitely recommend him to people. That man has great customer service and he helped multiple people and was spot on! He got the job done an More

by esparza.benji55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

esparza.benji55, thank you so much for your feedback and for taking the time to leave us a review! Thank you so much for your awesome feedback! We’re thrilled to hear that Carlos Gonzalez made such a positive impression with his excellent customer service and dedication. He truly is a valued member of our team, and we’ll make sure he sees your kind words. We appreciate your recommendation and look forward to assisting you again in the future! -Dennis Alejo GSM

August 01, 2025

Good customer service and availability I liked the customer service, the professionalism, and Robert Pastor went above and beyond to resolve my concerns. More

by serserge
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pastor
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Aug 01, 2025 -

Honda World Downey responded

serserge , thank you so much for your feedback and for taking the time to leave us a review! We’re glad to hear you were pleased with the customer service, professionalism, and availability during your visit. A special thank you for recognizing Robert Pastor—he truly goes above and beyond for our customers, and we’ll be sure to share your kind words with him. We appreciate your support and look forward to serving you again! -Dennis Alejo GSM

July 31, 2025

I had a great customer service, Robert took the time to update me each step of the way and ensure my car was fixed and all problems were addressed. More

by Lauren Gallardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Report | Print
Aug 01, 2025 -

Honda World Downey responded

Lauren Gallardo , thank you so much for your feedback and for taking the time to leave us a review! We're thrilled to hear you had a great customer service experience. Robert is a valued member of our team, and we’re glad he was able to keep you informed and ensure everything with your car was taken care of properly. We appreciate your trust in us and look forward to serving you again in the future! -Dennis Alejo GSM

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