Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda World Downey - Service Center

Downey, CA

4.7
273 Reviews
Call Service Center (562) 929-7000

273 Reviews of Honda World Downey - Service Center

Sort by
July 31, 2025

I’ve had my car serviced on multiple occasions. My car has been ready when promised and the staff has always been very helpful and accommodating. More

by Mmbmruiz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

Mmbmruiz, thank you so much for your feedback and for taking the time to leave us a review! We’re glad to hear your car has been ready on time and that Steven and our tram has been helpful and accommodating. Providing reliable service is our priority, and we look forward to assisting you with your vehicle for many more visits to come!-Dennis Alejo GSM

July 31, 2025

Great service by Anthony Moran and the dealer. I would highly recommend this to a friend or family member. More

by cisco.avila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

cisco.avila, thank you so much for your feedback and for taking the time to leave us a review! We're thrilled to hear that Anthony Moran and the team provided you with great service. We truly appreciate your support and look forward to helping your friends and family in the future as well! -Dennis Alejo GSM

July 31, 2025

Always great customer service, they always tell it like it is when it comes to cars. More

by marcoramirez74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

marcoramirez74 , thank you so much for your feedback and for taking the time to leave us a review! We believe in honest, straightforward communication, especially when it comes to taking care of your vehicle. We're glad to know you appreciate that approach from Carlos and the consistent service we strive to provide. We truly value your continued trust and support!-Dennis Alejo GSM

July 31, 2025

I enjoyed working with Guillermo. He is always helpful, professional and has great customer service. More

by gocochoa81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

gocochoa81, thank you so much for your feedback and for taking the time to leave us a review! We’re glad to hear that working with Guillermo was a positive experience. His helpfulness and professionalism are truly valued, and we’ll be sure to share your feedback with him. We appreciate your business and look forward to serving you again! -Dennis Alejo GSM

July 31, 2025

Guillermo is always professional and has great customer service. He is always transparent and helpful. More

by gocochoa81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

gocochoa81 , thank you so much for your feedback and for taking the time to leave us a review! We're proud to have Guillermo on our team—his professionalism, transparency, and dedication to great customer service truly make a difference. We'll be sure to pass along your kind words to him. We appreciate your continued support and look forward to serving you again! -Dennis Alejo GSM

July 31, 2025

Im always very pleased with the service I receive at Honda World by Guillermo Hernandez, keeping me informed about my vehicle. More

by smcampos02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

smcampos02 ,thank you so much for your feedback and for taking the time to leave us a review! We're so glad to hear that you're always pleased with the service at Honda World. Guillermo Hernandez is a valued member of our team, and we're happy to know he’s keeping you well-informed about your vehicle. Your continued trust and feedback mean a lot to us — we look forward to serving you again! -Dennis Alejo GSM

July 31, 2025

Customer service was great. Alex Gonzalez helped me out a bunch. He was very informative and laid out everything clearly for me on what was needed and what was recommended. Grea More

by Sangbunly562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gonzales
Report | Print
Aug 01, 2025 -

Honda World Downey responded

Sangbunly562,thank you so much for your feedback and for taking the time to leave us a review! We're glad to hear you had a great experience and that Alex Gonzalez was able to assist you clearly and thoroughly. We take pride in providing transparent and helpful service, and it's great to know Alex delivered on that. -Dennis Alejo GSM

July 31, 2025

My favorite person Nicole left the building. But I was happy and glad to have found Ernesto Cabrera, he is a very handsome man, his costumer service was very good and treated me kindly and reall More

by Enrique A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

Enrique A , thank you so much for your feedback and for taking the time to leave us a review! We’re sorry to hear that Nicole has left, but we’re truly happy that Ernesto was able to step in and provide you with the same warm, caring service you expect. It’s wonderful to hear how he listened to your concerns and made you feel welcome and cared for—just like a friend. We appreciate your loyalty and kind words, and we’ll be sure to pass along your praise to Ernesto. We look forward to continuing to take great care of you and your vehicle!-Dennis Alejo GSM

July 31, 2025

I always recommend to my family and friends the service they offer at Honda World because it is always very professional and its agents are very friendly and give you the confidence to ask any question More

by chavezcheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

chavezcheco, Thank you so much for your continued recommendations and kind words! We’re proud that our team at Honda World provides professional and friendly service that makes you feel comfortable asking questions. Your trust means a lot to us, and we look forward to serving you, your family, and friends for many years to come!- Dennis Alejo GSM

July 31, 2025

It was well organized and the service I received was top tier. I will recommend to people More

by jahoveguerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

jahoveguerrero, thank you so much for your feedback and for taking the time to leave us a review! We’re thrilled to hear that you found our service well organized and top-tier. Your recommendation means a lot to us, and we look forward to providing the same great experience to you and anyone you refer in the future! -Dennis Alejo GSM

1
...
6
7
8
...
28