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Honda World Downey - Service Center

Downey, CA

4.7
297 Reviews
Call Service Center (562) 929-7000

297 Reviews of Honda World Downey - Service Center

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August 01, 2025

Excellent service in general, including Mr Gutierrez costumer service. Thank you for your help Honda World More

by gveva2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Honda World Downey responded

gveva2005z, thank you so much for your feedback and for taking the time to leave us a review! We’re so glad to hear you had an excellent experience and that Mr. Gutierrez provided great customer service. We truly appreciate your trust and support. On behalf of all of us at Honda World—thank you, and we look forward to serving you again -Dennis Alejo GSM

August 01, 2025

Carlos Gonzalez is the man! I would definitely recommend him to people. That man has great customer service and he helped multiple people and was spot on! He got the job done an More

by esparza.benji55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

esparza.benji55, thank you so much for your feedback and for taking the time to leave us a review! Thank you so much for your awesome feedback! We’re thrilled to hear that Carlos Gonzalez made such a positive impression with his excellent customer service and dedication. He truly is a valued member of our team, and we’ll make sure he sees your kind words. We appreciate your recommendation and look forward to assisting you again in the future! -Dennis Alejo GSM

August 01, 2025

Good customer service and availability I liked the customer service, the professionalism, and Robert Pastor went above and beyond to resolve my concerns. More

by serserge
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pastor
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Aug 01, 2025 -

Honda World Downey responded

serserge , thank you so much for your feedback and for taking the time to leave us a review! We’re glad to hear you were pleased with the customer service, professionalism, and availability during your visit. A special thank you for recognizing Robert Pastor—he truly goes above and beyond for our customers, and we’ll be sure to share your kind words with him. We appreciate your support and look forward to serving you again! -Dennis Alejo GSM

July 31, 2025

I had a great customer service, Robert took the time to update me each step of the way and ensure my car was fixed and all problems were addressed. More

by Lauren Gallardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Report | Print
Aug 01, 2025 -

Honda World Downey responded

Lauren Gallardo , thank you so much for your feedback and for taking the time to leave us a review! We're thrilled to hear you had a great customer service experience. Robert is a valued member of our team, and we’re glad he was able to keep you informed and ensure everything with your car was taken care of properly. We appreciate your trust in us and look forward to serving you again in the future! -Dennis Alejo GSM

July 31, 2025

I’ve had my car serviced on multiple occasions. My car has been ready when promised and the staff has always been very helpful and accommodating. More

by Mmbmruiz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Honda World Downey responded

Mmbmruiz, thank you so much for your feedback and for taking the time to leave us a review! We’re glad to hear your car has been ready on time and that Steven and our tram has been helpful and accommodating. Providing reliable service is our priority, and we look forward to assisting you with your vehicle for many more visits to come!-Dennis Alejo GSM

July 31, 2025

Great service by Anthony Moran and the dealer. I would highly recommend this to a friend or family member. More

by cisco.avila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

cisco.avila, thank you so much for your feedback and for taking the time to leave us a review! We're thrilled to hear that Anthony Moran and the team provided you with great service. We truly appreciate your support and look forward to helping your friends and family in the future as well! -Dennis Alejo GSM

July 31, 2025

Always great customer service, they always tell it like it is when it comes to cars. More

by marcoramirez74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

marcoramirez74 , thank you so much for your feedback and for taking the time to leave us a review! We believe in honest, straightforward communication, especially when it comes to taking care of your vehicle. We're glad to know you appreciate that approach from Carlos and the consistent service we strive to provide. We truly value your continued trust and support!-Dennis Alejo GSM

July 31, 2025

I enjoyed working with Guillermo. He is always helpful, professional and has great customer service. More

by gocochoa81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

gocochoa81, thank you so much for your feedback and for taking the time to leave us a review! We’re glad to hear that working with Guillermo was a positive experience. His helpfulness and professionalism are truly valued, and we’ll be sure to share your feedback with him. We appreciate your business and look forward to serving you again! -Dennis Alejo GSM

July 31, 2025

Guillermo is always professional and has great customer service. He is always transparent and helpful. More

by gocochoa81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

gocochoa81 , thank you so much for your feedback and for taking the time to leave us a review! We're proud to have Guillermo on our team—his professionalism, transparency, and dedication to great customer service truly make a difference. We'll be sure to pass along your kind words to him. We appreciate your continued support and look forward to serving you again! -Dennis Alejo GSM

July 31, 2025

Im always very pleased with the service I receive at Honda World by Guillermo Hernandez, keeping me informed about my vehicle. More

by smcampos02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Honda World Downey responded

smcampos02 ,thank you so much for your feedback and for taking the time to leave us a review! We're so glad to hear that you're always pleased with the service at Honda World. Guillermo Hernandez is a valued member of our team, and we're happy to know he’s keeping you well-informed about your vehicle. Your continued trust and feedback mean a lot to us — we look forward to serving you again! -Dennis Alejo GSM

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