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Honda of Cleveland - Service Center

Cleveland , TN

4.9
668 Reviews

668 Reviews of Honda of Cleveland - Service Center

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May 15, 2022

Michael made purchasing my car a breeze. If you’re looking for a hassle free salesman this is your guy! He’s fantastic to work with. More

by Baileym26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brookshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ray
January 04, 2022

I have been a Honda girl my whole life. I have used Honda of Cleveland multiple times for purchases and service and never had an issue. On 12/29/21 I scheduled an oil change, my car was flashing A16, and I n More

by jdefriese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

Friendly with impeccable service. Family vehicle needed service to safely continue long journey back home with wife and kids. Walked in without an appointment on a busy day and Mark Duncan was able to have More

by Jonathan
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

I will start by saying I went to have my 2016 Honda Civics air refueled. They couldn’t fill my car with freon and said the air condenser was leaking. They informed me of the extended warranty that Hond More

by mdcass1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Woodlief
October 14, 2020

I have been thrilled with the service department!!Matt, Service Manager, has gone out of his way to offer top notch assistance & answer any questions! More

by Wcanida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waymond Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2020

courteous service All employees greeted us as we arrived and said goodbye when we left. My service advisor was Mark Duncan. I can always rely on him for good recommenda More

by Elizabeth Elkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2019

Thank you for service I cane from chatt price was Thank you for service I cane from chatt price was cheaper and staff friendly and WiFi and good is great everythjng is great thank u Scott pierce More

by rachit_patel88
Recommend Dealer
Yes
Employees Worked With
Andre Dolberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott pierce
October 21, 2019

Very easy to work with We didn't originally come to look at vehicles but decided looking wouldn't hurt since we knew we wanted a second Honda and had planned to purchase one More

by Honda Love
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dolberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brookshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in service, Michael Ray
July 19, 2019

courteous service I bought my Accord in 2013 and have had it serviced time each time by this dealership. Each time Mark Duncan and his coworkers have given exceptional More

by Elizabeth Elkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019

Honda of Cleveland I drive from Chattanooga to Cleveland for service and to buy vehicles. I appreciate that I feel I never get taken advantage of because of my age or t More

by SandraC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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