
Honda of Concord
Concord, NC
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Great service As soon as we stepped on the lot and saw what we wanted Marcos Santana came up with great service got us the accord we wanted. Very happy and satisfie As soon as we stepped on the lot and saw what we wanted Marcos Santana came up with great service got us the accord we wanted. Very happy and satisfied with the service outstanding. Honda of Concord you Rock More
TimBo Black will have you back! If you are looking for the friendliest down-to-earth Car sales consultant, TimBo Black is your guy. Best car buying experience! He is serious If you are looking for the friendliest down-to-earth Car sales consultant, TimBo Black is your guy. Best car buying experience! He is serious about the customer experience. He will take the time to get to know you & not just throw you a bunch of fluff. Remembered our entire families names without neededing a reminder. Treated our daughter like she was a special guest. Included her in the experience & made it an enjoyable experience for all of us. Certainly would buy another car from him. He enjoys his job & it was very evident. He was there till 9:00pm on A Friday evening with us & we never felt rushed out the door. Thanks Tim for a great family car buying experience. More
Amazing and seamless. Easiest and best car Buying experience It was so simple. Joy was amazing to work with and such a big help. She went over and above to make our experience the best. Can't wait to buy another It was so simple. Joy was amazing to work with and such a big help. She went over and above to make our experience the best. Can't wait to buy another car from her again in a few years! More
go see marcus Thanks to Marcus for helping us with our purchase. Great experience. we purchased over the phone and he had the vehicle ready for pickup on time and p Thanks to Marcus for helping us with our purchase. Great experience. we purchased over the phone and he had the vehicle ready for pickup on time and presented it perfectly. More
Go See TimBo! I recently moved to the area and my lease was coming to an end. I met TimBo Black at the Honda of Concord dealership and the experience was surprising I recently moved to the area and my lease was coming to an end. I met TimBo Black at the Honda of Concord dealership and the experience was surprisingly pleasant! I was in a new Civic Hatchback in two hours! TimBo was accommodating, friendly, and efficient. He didn't "sell" me or "mansplain" car functions. His service is superior and I will definitely return to him for any car needs. Kevin Murphy (business manager) had the paperwork ready in minutes. He explained everything clearly and was very good to work with. Thank you! More
Great experience with TimBo, Ted,& Kevin. They wanted the business and it showed. Have always enjoyed doing business at Hendrick dealerships (Honda & Jeep). Look forwa with TimBo, Ted,& Kevin. They wanted the business and it showed. Have always enjoyed doing business at Hendrick dealerships (Honda & Jeep). Look forward to continuing the be relationship! More
Timely and Attentive TimBo and everyone involved did all they could to get us the best deal possible. Advised us on various options available that best fit our needs and w TimBo and everyone involved did all they could to get us the best deal possible. Advised us on various options available that best fit our needs and went above and beyond to meet those needs in the end with no hassle friendly service. More
We Felt Like Family I came here to put in some good words for Tom and I'm not at all surprised by all of the positive remarks. This is our second car purchased from Tom o I came here to put in some good words for Tom and I'm not at all surprised by all of the positive remarks. This is our second car purchased from Tom over 5-6 years and we will keep coming back. Tom truly looks out for your best interest. He will find out what your wants and needs are and will go above and beyond to deliver what your looking for and for a great deal. He was great with our kids every visit and we always felt at home (kudos to the dealership as well - top notch). Closing the deal and signing the paperwork was by far the most stress-free experience I have ever seen when purchasing a car. I don't know if Tom set it up that way or if it's standard for the dealership, but Anthony explained everything and made sure the process was smooth. Absolutely no attempted add-ons, not one! I've been truly frustrated by the high pressure at other dealerships during the final paperwork stages and was really dreading it. But nothing to worry about! This was actually a great car buying experience which I have not had in a long time. Please see Tom if you want the same. -Jimmy More
Brought car in to get A/C fixed, came out needing new engine Were good in my book until I took my car to get the A/C fixed. All that needed to be replaced was the coil in my compressor. That's what they said the Were good in my book until I took my car to get the A/C fixed. All that needed to be replaced was the coil in my compressor. That's what they said they would fix. When I get my car back the A/C is back working at first. Car is driving funny, not taking off how it was before. Later in the day the A/C is blowing room temperature air even when set on low. I notice some smoke coming from under my hood. When I go to crank my car up later on the engines starts rumbling and it's still smoking. Now the next day (today) I'm driving my car back to the Honda shop and on the way the smoke gets even crazier and my engine light comes on along with the VSA lights. And now I'm being told I have to pay for A WHOLE NEW ENGINE! They're telling me that somehow my radiator overheated which caused my head gasket to blow. They told me I need to pay $3900 in order to get my car fixed. This is a scam on a young college student. I'm disappointed and I feel like I got played. More
Pleasant experience Courteous,friendly staff . Clean waiting areas Refreshments in waiting area I will give an undisputed 5 star rating Thank you for your courtesy an Courteous,friendly staff . Clean waiting areas Refreshments in waiting area I will give an undisputed 5 star rating Thank you for your courtesy and a skilled crew More