Honda of Concord

The Ultimate car buying experience We visited several car dealerships on our journey to purchase our new vehicle, including other Honda dealerships. Tim Black was the most professional We visited several car dealerships on our journey to purchase our new vehicle, including other Honda dealerships. Tim Black was the most professional, friendliest & reliable person that we met along the way. He knew that we were ready to buy & he worked with us to make sure our needs were met. Then the whole team at Honda of Concord worked together to make it all possible.........they were Amazing!!!! We will definitely recommend this dealership & Timbo! Thanks so much for bringing us back Timbo! Now our new 2017 CRV is parked in the driveway, next to our 2002 CRV & our 2009 Accord. Honda is the BEST! Mike & Judy Hinson More

Scott Gentry was a pleasure to work with! From the moment we entered the dealership. Scott was attentive and allowed us to ask a ton of questions! He was very educated on the various features From the moment we entered the dealership. Scott was attentive and allowed us to ask a ton of questions! He was very educated on the various features each model includes. He went over and above to make sure we made a decision that was right for our family. More

Great Experience! Have bought my last 7 vehicles from this dealership! David Fogg has always helped me have a good easy experience. This time as well Joy Spencer was m Have bought my last 7 vehicles from this dealership! David Fogg has always helped me have a good easy experience. This time as well Joy Spencer was my sales person and did a phenomenal job of making it smooth. She found me the perfect vehicle that fit my needs and wants. She was incredibly informative about the Pilot and took the time to make sure I was comfortable before leaving the dealership. Will continue recommending Honda of Concord and Joy and David. Also, Brian Emmerich in the business office got me taken care of quickly and I was on my way quickly! Thank you! More

Very disappointing experience with Carson Henry I visited the hendrick concord dealership at concord, NC on April 27th 2017 evening around 8pm. I was greeted by "Stephen Murray". I was looking to le I visited the hendrick concord dealership at concord, NC on April 27th 2017 evening around 8pm. I was greeted by "Stephen Murray". I was looking to lease a 2017 Honda civic or a Jetta. Stephen was wonderful, friendly and polite during the duration of viewing the car, test drive etc. After test drive, we came back to his desk and i wanted to dicuss the numbers on the honda civic lease option. Thats when Stephen introduced "Carson Henry" and my customer experience started to take a dip. Carson tried to be humourous at the beginning and later he was trying to make me admit that Civic is a better vehcile compared to Jetta given the exact same price point. I did not like that conversation since civic and Jetta cannot be at the same price since Jetta is cheaper than civic by few thousands. Carson dragged me in that conversation for a good 5 mins and he wanted to make me admit that civic is better car. It can be a better car, but the discussion we had was pointless and he wasted my valuable time. The next issue came when i told him that i also wanted to get a quote from another honda dealer before i decide. I was actually ready to do the business on the same if Carson provided me a good price quote. But he was very rude and told me that since i wanted to check the price with other dealer he said he will not disclose Hendrick honda's price. I felt that was not a right attitude. A dealer can always provide their best out the door price at least orally and i was not expecting it in written. Therefore, i had to walk out of the dealership. He did even want to discuss further inside the showroom and he escorted me out of the dealership. I personally feel, that a bad 'bossy' attitude for a salesman. I will convey my bad experience at Hendrick honda due to "Carson Henry" as much as possible in social media. More

Buying a car I would like to Thanks Brian McDaniel Jennifer and Brian Emmerich for making my daughter happy today with her new Honda. The Customer Service was am I would like to Thanks Brian McDaniel Jennifer and Brian Emmerich for making my daughter happy today with her new Honda. The Customer Service was amazing. The process was very smooth and quick and they all were very helpful and make us feel special. Thanks again!! I will always be thankful for making our daughters first car buying experience so special More

Great service! Quick efficient service. Waiting area clean and up to date. Everyone was friendly. Part was there and quickly installed. I liked having the free multi Quick efficient service. Waiting area clean and up to date. Everyone was friendly. Part was there and quickly installed. I liked having the free multi point inspection. More

Very please Joy was so very nice from start to finish. I came in thinking I was going to purchase a used vehicle and came out with a brand new 2017 Honda Civic! J Joy was so very nice from start to finish. I came in thinking I was going to purchase a used vehicle and came out with a brand new 2017 Honda Civic! Joy was very detailed in explaining the features in and outside the car. Not only did Joy do a great job but Kevin Murphy did a awesome job as well in sealing the deal! I will forever appreciate the patience and guidance from both. More