
Honda of Concord
Concord, NC
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Second car I purchased from this dealership This is the second car that I have purchased from Honda of Concord. Robin took excellent care of me the first time and the service department was out This is the second car that I have purchased from Honda of Concord. Robin took excellent care of me the first time and the service department was outstanding handling my routine maintenance. I called Robin to see about a test drive of the new HR-V. She was waiting for me when I arrived and had a car ready to go for a drive. It was nice to have someone value my time and not have to sit around and wait. More
Awsome, treated like a friend. Called about an internet ad. Timbo Black answered. Glad he did, gave me all the information I needed. 2hrs later I was @ the dealership talking to Tim Called about an internet ad. Timbo Black answered. Glad he did, gave me all the information I needed. 2hrs later I was @ the dealership talking to Tim like we'd been friends for years. Car was everything he said and more . Got me the deal I was looking for.. This is were I will look first when buying a car/truck in the future. Thanks again for your service, and honesty . P.S. Chris in finance was great too. Fast , polite and very knowledgeable . David Degenhart. More
We were in need of a car. My husband had been searching and comparing prices on the internet for several weeks. He was able to talk with Jessica through email and text over th My husband had been searching and comparing prices on the internet for several weeks. He was able to talk with Jessica through email and text over the period of a couple days. Our appointment was made for Sat morning. Tim Bo Black helped us from the get go. He made our experience probably the best experience that we have had to date concerning buying a car. We have bought 7 honda cars in our marriage and were interested in leasing . Tim was very patient with all our questions and answered them fully. We will definitely recommend Honda of concord and TimBo Black. More
First Car Buying Experience As a first time car buyer I was not sure what to expect. Kevin at Honda of Concord provided Excellent service while also being patient and explaining As a first time car buyer I was not sure what to expect. Kevin at Honda of Concord provided Excellent service while also being patient and explaining step-by-step how to go about the purchasing of a vehicle. Overall I would recommend this dealership to others and would say you will not be disappointed. More
Fantastic Customer Service!!! Great experience top to bottom. Everyone was incredibly helpful & friendly. Rosalee made the process as painless as possible and customer service is Great experience top to bottom. Everyone was incredibly helpful & friendly. Rosalee made the process as painless as possible and customer service is top of mind for the entire staff!! I would highly recommend working with the team at Honda of Concord!!! More
Superior sales and support staff-Knowledgable & professional Tim Black is a very professional and informed salesman. Very comfortable to deal with. Chris Ijames was equally helpful as the business manager involv Tim Black is a very professional and informed salesman. Very comfortable to deal with. Chris Ijames was equally helpful as the business manager involved. Dealership was clean, neat and very organized. I drove 300 miles one way from my home to do business here at Honda of Concord and I will certainly return again in the future. I will also recommend these folks to anyone in the market for a new or pre-owned vehicle. I am very pleased with my purchase and the customer service I received during the buying process as well as the assistance they have provided after the sale. More
Piece of Cake!!! We had easiest buying experience ever! It was a piece of cake!!! When I called the dealership, Robin Owens said to come right over that they would t We had easiest buying experience ever! It was a piece of cake!!! When I called the dealership, Robin Owens said to come right over that they would take good care of us!! Once we arrived, we met Larry Fowler and told him exactly what we were looking for and he found the perfect car.....the first car he showed us. And, that is not easy to do when buying a pre-owned vehicle. The icing on the cake was that he was able to match the price we needed, too! He answered all our questions, was extremely knowledgeable and friendly. It was at the end of the business day on a Sunday and past closing time. Larry and Todd King (Business Manager) never once acted inconvenienced because they had to stay almost 2 hours late in order to finish our paperwork.....that is excellent customer service! When we were having difficulty setting up our Bluetooth, Austin Miller, Product Specialist, got in the car and easily fixed the problem in no time at all! We would not hesitate to recommend this dealership and our new friend, Larry! They will definitely get our return business!!! More
Awesome This dealership will work to get you what you want and will do thier best to get you the payment you need. Everyone I delt with was super nice and fri This dealership will work to get you what you want and will do thier best to get you the payment you need. Everyone I delt with was super nice and friendly. More
Car buyer experience forever changed My experience with car buying was nothing to brag about: salsemen pushed cars down my throat, tried changing my financing situation to better suit the My experience with car buying was nothing to brag about: salsemen pushed cars down my throat, tried changing my financing situation to better suit the dealership, terrible customer service. All this changed with Perry! He took his time to really find me a car within my budget and went through EVERY car on the list with me. He got the car off a completely different lot, made jokes to keep the mood light and made my overall experience an enjoyable one. He explained every step of the process and really worked around my needs rather than making me feel uncomfortable and trying to get me to buy something I wasn't satisfied with. Thanks Perry I love my new Jetta! I have already recommended this dealership to several of my friends! Thanks everyone. I appreciated Yolanda meeting me in the middle, Diego for getting the paper work done, the detailers for making my car a diamond and everyone else for being kind and simply saying hello. This dealership definitely beat the one across the street that only pulled turds and not cars. More
Fast and easy This was the easiest car buying experience I have ever had. On a scale of 1 to 10 with 10 being the highest, I rate all the employees that worked wit This was the easiest car buying experience I have ever had. On a scale of 1 to 10 with 10 being the highest, I rate all the employees that worked with me; Ted Johnson, Marcos Santana, and Austin Miller a 10 for they're professionalism and friendliness. More