
Honda of Concord
Concord, NC
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A ONE CHOICE FOR PURCHASE AND CUSTOMER SERVICE My husband and I visited multiple dealerships searching for a car that we thought would benefit us. We decided on the HONDA OF CONCORD as the excellen My husband and I visited multiple dealerships searching for a car that we thought would benefit us. We decided on the HONDA OF CONCORD as the excellent quality customer service we received from the very start of our visit to this dealership. Our Sales Consultant took the time to go over everything in the very beginning explaining every detail about the car that we were interested in and selected. He did not rush us or push us into any decisions and gave us quality customer service which anymore is very hard to come by. We felt he was very very knowledgeable in his job and very professional. Our service did not stop with him; as after we had selected the car of our choice; everyone that was involved in our purchase of this vehicle was very helpful and friendly. We simply love the car that we purchased at the HONDA OF CONCORD and there is no doubt in my mind that if we should need further customer service with our car at any time they will be there to do everything they can to please us. Rich and Dawn Shivers More
Tom T. is the Honda go to guy I have been around a while and have had several good experiences in purchasing Honda cars over the years. My salesperson Tom Teiro made a huge differ I have been around a while and have had several good experiences in purchasing Honda cars over the years. My salesperson Tom Teiro made a huge difference in my choosing Honda again over several other comparable brands that were under consideration. In fact, I had visited 3 other varying dealerships and put in a lot of effort thru calls and checking reviews and in considering possibilities through various Internet sites but had not really made a connection I felt would work for me. Tom is highly professional, showed a great interest in understanding and assisting me in my decision process, and bridged the gap when I felt uneasy with the finance process. I really appreciated Tom's help in listening to my concerns and connecting me with the right individuals to get the answers I needed before I could move forward with my purchase. I made my purchase a week ago and can easily say that I am very happy with my new Civic, I do not regret the fair price I paid and would highly recommend Tom Teiro as the Honda go to guy for any of my family or friends. More
Awesome experience with this dealership We went into Honda Cars of Concord at about 5pm on a Saturday evening. We were greeted by a receptionist and asked to wait because they had an extrem We went into Honda Cars of Concord at about 5pm on a Saturday evening. We were greeted by a receptionist and asked to wait because they had an extremely busy day. After waiting a little while in a nice welcome area with hot drinks and popcorn we talked to Joy about what we were looking for. She was very helpful at finding us what we wanted at the price we wanted. In all honesty, we paid more than what we were wanting to, but we ended up with a much better deal and car than we planned. The staff ended up staying late with us to get us out the door with our new vehicle in the same day. This dealership is so much nicer and friendly than all the dealerships that we visited that day in Charlotte. More
Great place I dealt with Kirsten at Honda of Concord. She was great and made me feel welcomed. She worked with me and helped me get the car I wanted. Thanks for a I dealt with Kirsten at Honda of Concord. She was great and made me feel welcomed. She worked with me and helped me get the car I wanted. Thanks for a great job Kirsten L. More
Honda of Concord, Carols Cruz I experienced great customer service from Carlos Cruz in the purchase of my 2010 Kia Sedona on Thursday, Jan 14-Saturday, Jan 16. I found the car via I experienced great customer service from Carlos Cruz in the purchase of my 2010 Kia Sedona on Thursday, Jan 14-Saturday, Jan 16. I found the car via internet search on Thursday evening. Carlos reached out to me that night and worked with me on Friday evening for the test drive. Carols then worked to allow me to take the car home overnight and all of Saturday for my family to have an extended test drive. We bought the car on Saturday night. I truly appreciate the excellent customer service of Carols Cruz and Honda of Concord. More
Carlos cruz Carlos is an excellent salesperson and very friendly. we are confident that we will be attended by him whenever needed.Even after we bought the car..w Carlos is an excellent salesperson and very friendly. we are confident that we will be attended by him whenever needed.Even after we bought the car..we get the same response as we got being a new customer. More
Exceptional Service The salesperson was excellent and did not pressure us in any way. She was extremely knowledgeable about the two models we were looking at and never pu The salesperson was excellent and did not pressure us in any way. She was extremely knowledgeable about the two models we were looking at and never pushed one over the other, simply presented the positive aspects of both. The product service person was very helpful in explaining the "bells and whistles," and helping us set them up. The service manager and technicians were very helpful when we brought the vehicle back because of a slight vibration at higher speeds. They explained that in their analysis this was caused by flat spots on the tires, assuring me that the vibration would be gone in app. 500 miles. The manager urged us to bring the car back to them if the vibration did not go away. More
Outstanding service and personnel! Within five minutes of entering the lot, we were greeted by Joy Spencer. She was knowledgeable and informative which made the experience stress free. Within five minutes of entering the lot, we were greeted by Joy Spencer. She was knowledgeable and informative which made the experience stress free. There was no pressure and she made us very welcome to take our time on making our decision. We would greatly recommend her to anyone looking for a new vehicle. We will go back when we are in the market for another vehicle for my wife. Thanks Joy and Team Hendrick Honda of Concord! We love our new truck! More
Simply Amazing If you go to Honda of Concord ask for Chris! He makes your experience amazing and smooth! He worked to get me a price I could easily afford and was ex If you go to Honda of Concord ask for Chris! He makes your experience amazing and smooth! He worked to get me a price I could easily afford and was extremely kind to me and my family! Honda of Concord is the place to be! More
Great customer service Perry Flythe provided great customer service. Mr. Flythe ensured that my wait time was short and overall my experience with him exceeded my expectatio Perry Flythe provided great customer service. Mr. Flythe ensured that my wait time was short and overall my experience with him exceeded my expectations. I am pleased with my transaction and the care I received from Honda of Concord. More