
Honda of Concord
Concord, NC
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great car experience at stressful time I had to purchase a new car because the car my daughter drives was totaled in an accident. Joy was great to deal with - patient, knowledgeable, conce I had to purchase a new car because the car my daughter drives was totaled in an accident. Joy was great to deal with - patient, knowledgeable, concerned about her customer, and all around pleasant to be around. I had been to another dealership earlier in the day and the experience was day and night different. Even though I live on the other side of Charlotte, I will go to Joy for any future needs and highly recommend her. More
Great Experience I had Kirsten Larsen for my Sales Rep. and Gerard. Kirsten came to me and ask me was i interested in the 2016 Honda EXL. From the start she was interr I had Kirsten Larsen for my Sales Rep. and Gerard. Kirsten came to me and ask me was i interested in the 2016 Honda EXL. From the start she was interrested in showing me why i should make the purchase of the vehicle i wanted for the right price to fit my budget She was very helpful and friendly as she help me get aquainted to the New 2016 Honda Accord . I was (blowed away) of what Kirsten showed me the vehicle offered. Gerard provided me the numbers for my trade in and got me near my asking price deal for my Toyota Camry. Finance manager Christopher attended to the trade in amount i discussed with Gerard and got the necessary paperwork together to make this trade -in toward the purchase of my New 2016 Honda. Christopher explained the warranties and coverage of my New 2016 Honda and what would be available to me in a vey proffessional and helpful manner. Thank You Guys!! More
Perfect Car buying experience- First time buyer I had the most amazing shopping experience at Honda of Concord. Sales team is superb and very helping. Chris Cook, helped me throughout my car buyin I had the most amazing shopping experience at Honda of Concord. Sales team is superb and very helping. Chris Cook, helped me throughout my car buying process and it was great to work with him. I took a cab to dealership on a rainy day and Chris made it sure that I drive my new Honda Accord back home. He was able to get me the vehicle well within my budget with all the possible benefits. He explained every aspect of the process and helped me in making a decision right there. I never felt that I am being pushed for a hard sale, he is good listener, polite and very honest. Best thing I liked was that I was explained each and every piece of paper before I signed them. Also he made sure to check on me as in how am I liking the new car or if I am facing any issues. I was assured that Chris, Sales team and Honda of accord will be there to help me till the lifetime of my car. I was introduced to General Sales Manager and Finance manager to finish up the process. I highly recommend this dealership and 5 stars to Chris for his honesty. More
Great Experience This is the best experience we have ever had in the purchase of a vehicle. When we entered the dealership Tom Teiro, our sales representative, was the This is the best experience we have ever had in the purchase of a vehicle. When we entered the dealership Tom Teiro, our sales representative, was there with a smile and a handshake. He was able to answer all of our questions without hesitation. The positives continued from negotiation to final delivery. Will definitely refer anyone looking for a Honda. More
Rough Start but it all worked out in the end The sales people don't always answer questions correctly and you really have to be prepared to negotiate for finance, but overall it was a positive ex The sales people don't always answer questions correctly and you really have to be prepared to negotiate for finance, but overall it was a positive experience and I am happy with my car. On the test drive our salesman told us a lot of things that we found out later were not true (for example, bluetooth not working with Android phones and there being no way to start the car if the battery in the proximity key dies). This really turned me off from the car for awhile, but after researching online I found out that both of those things were untrue. I did find Kevin very helpful when I was shopping around. He answered my questions when I had them and unlike other dealerships gave me straight answers on the price which is why I eventually went with Honda of Concord. Financing was another headache. I was given a rate of 4.99% which was a bit high for my credit. Thankfully, as it took a few days to get the car in the particular color I wanted I was able to spend some time negotiating a lower rate and Phil in the finance office responded very favorably. He not only met but did better than the 2.75% rate I got from my credit union. I would recommend others using this dealership to do their research on both the vehicle and financing options before walking in the door. If you keep your wits about you it can be a very pleasant experience. More
Very friendly and helpful!! This dealership and especially Robin Owens, our sales representative, went above and beyond to assist us in finding the perfect car for our family at This dealership and especially Robin Owens, our sales representative, went above and beyond to assist us in finding the perfect car for our family at a fabulous price with a no pressure sales experience! We will definitely be visiting again. More
Refreshing Start After dealing with another dealership that gave my family the run around, going to Honda of Concord was very refreshing. Tim was very helpful and real After dealing with another dealership that gave my family the run around, going to Honda of Concord was very refreshing. Tim was very helpful and really made sure that my family got taken care of like we were his own. This being my first car buying experiance I was very pleased with the way Tim took care of me and my family. Thank you Tim! More
Daughters 1st car buy on her own Did my research on the car 4 my daughter. Had 3 scheduled appointments 2day . Went 2 the 1st 2 and was lied 2 , treated rude and tried 2 sell us cars Did my research on the car 4 my daughter. Had 3 scheduled appointments 2day . Went 2 the 1st 2 and was lied 2 , treated rude and tried 2 sell us cars we weren't there 4 or wanted. Got 2 Honda of Concord , NC . Had an appointment with Timbo Black . From the start Tim was down home friendly, got the car we were there 2 c , took us on a test drive , answered all our questions treated us with respect and gave us a tremendous deal on the car ! If u r looking 2 buy a car 4 any reason , go c Timbo Black at Honda of Concord , NC . It will b 1 of if not the best car buying experiences u will ever have . We will b back with our business ! More
Tim Black/Honda of Concord Recommendation Tim Black offered me an excellent car buying experience. Honda of Concord is not closest Honda dealership to my residence, but Tim's open, direct and Tim Black offered me an excellent car buying experience. Honda of Concord is not closest Honda dealership to my residence, but Tim's open, direct and professional style convinced me that he was the right person for my business. I feel like I did my research prior to purchasing my 2016 Honda touring; emails, phone calls and visited a couple other dealerships. I simply had the best experience dealing with 'TimBo,' and would definitely recommend him to anyone looking for a new car. Hendrick's inventory certainly helps as well. If your looking for a new Honda, help yourself and set up an appointment with Tim Black. More
purchased a used Ford Fiesta, 2012 for our daughter. My husband and I had a 3-car purchasing experience over the past 12 years with Honda of Concord, so went with them again to find this Fiesta. It was t My husband and I had a 3-car purchasing experience over the past 12 years with Honda of Concord, so went with them again to find this Fiesta. It was transported up from Fla., and certified by Honda of C., driven down to Wilmington by Perry Flythe; we saw it online with the help, in the dealership of Tony Montana, with whom we had dealt several weeks before in the purchase of a 2015 Honda Civic for ourselves. Their expertise, knowledge, and patience is to be noted and admired. Sue Cadell More