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Honda of Gainesville
Gainesville, FL
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When I tell you, Michael Brown really helped me. He looked out to the T and I want to say thank you to Michael Brown . I love my car it has become my Pride & Joy so if you wanna do business at Honda He looked out to the T and I want to say thank you to Michael Brown . I love my car it has become my Pride & Joy so if you wanna do business at Honda of Gainesville make sure you ask for Mike Brown . More
I will never return to this dealership. If you don't have the time to read this review just take my warning and FIND ANOTHER DEALERSHIP. DONT BUY ANYTHING HERE. The parts department there i If you don't have the time to read this review just take my warning and FIND ANOTHER DEALERSHIP. DONT BUY ANYTHING HERE. The parts department there is horrendous and noone in the dealership even pretends to care about you unless you are there to buy a car. I waited at the parts department desk for 20 minutes waiting for someone to come out after ringing the bell multiple times. Multiple sales people passed by and when I asked for assistance they only replied "ring the bell" without even stopping. A manager walked by and when I told him of my issue he said "sorry to hear that and kept walking". This obviously happens alot because the bell at the parts department has a sign reading "this is not a toy, press only once". Customers wouldn't have to ring the bell multiple times if the part departments staff actually came to the desk in a timely fashion. I would have just left the dealership, but I paid for the part already and I was just picking it up. Luckily I bought my Honda at Honda of Ocala and I will return there if I ever need parts or service. Imagine if you need Honda of Gainesville to assist you with an issue after buying a new car with them. Goodluck with that. It isn't worth it. Just buy elsewhere. More
I will never return to this dealership. If you don't have the time to read this review just take my warning and FIND ANOTHER DEALERSHIP. DONT BUY ANYTHING HERE. The parts department there i If you don't have the time to read this review just take my warning and FIND ANOTHER DEALERSHIP. DONT BUY ANYTHING HERE. The parts department there is horrendous and noone in the dealership even pretends to care about you unless you are there to buy a car. I waited at the parts department desk for 20 minutes waiting for someone to come out after ringing the bell multiple times. Multiple sales people passed by and when I asked for assistance they only replied "ring the bell" without even stopping. A manager walked by and when I told him of my issue he said "sorry to hear that and kept walking". This obviously happens alot because the bell at the parts department has a sign reading "this is not a toy, press only once". Customers wouldn't have to ring the bell multiple times if the part departments staff actually came to the desk in a timely fashion. I would have just left the dealership, but I paid for the part already and I was just picking it up. Luckily I bought my Honda at Honda of Ocala and I will return there if I ever need parts or service. Imagine if you need Honda of Gainesville to assist you with an issue after buying a new car with them. Goodluck with that. It isn't worth it. Just buy elsewhere. More
Mike DeStephens was our sales man, he worked with us and got us a good deal. We found a small issue with the paint a couple of days later and he got it fixed for us. He took great care of us and we would hi got us a good deal. We found a small issue with the paint a couple of days later and he got it fixed for us. He took great care of us and we would highly recommend him. Cathy M. More
The car was in great condition, clean, and well-maintained. The dealer, AJ, was extremely kind and helpful throughout the entire process. She answered all my questions and provided me with all well-maintained. The dealer, AJ, was extremely kind and helpful throughout the entire process. She answered all my questions and provided me with all the necessary information to make an informed decision. I felt that she genuinely cared about my satisfaction and was not just trying to make a sale. Overall, I would highly recommend this dealer shop to anyone in the market for a car. Thank you, AJ, and the team for making my car buying experience a positive one! More