Reason for Visit: Sales
I recommend this dealer: No
My Review of Honda of Hayward:
This was the most horrible experience i had in my life.
When i called, i described the exact vehicle i was looking for and told that i will not be compromising anything on it. I was given a quote over the phone and was told everything will be ready when i drop in there.
I fixed the date and time to make the purchase and reached about 15 mins after the decided time. To my surprise, they didn't even have the car which i was promised will be there. They said it will be there soon and that we can do the paper work till then. I refused to any paperwork for a car i haven't seen.
The big surprise was still to come. Markus said he can't even get the car until i do the paperwork. He would not define what 'paper work' was since no one will sign for a car which he/she has not even seen. To add to that, he said it will take few hrs for the car to arrive and wanted me to wait there till then. Have you ever heard of a dealer refusing to show you the car until you buy it??
I finally managed to leave the dealership and asked him to call me whe the car is ready. In couple of hrs, he called up and told he doesn't have the car. I will be providing this information to Honda as well. Hope they close their shop so that prospective buyers don't get harassed like i was.
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