Honda of Keene

Honda of Keene
567 Monadnock Highway
Swanzey, New Hampshire 03446
(603) 354-6000

Manufacturer: Honda

Most Reviewed Employees
James Giniewicz James Giniewicz
Sales and Leasing Consultant
Ken Colby Ken Colby
Sales and Leasing Consultant
Laura Lee Doherty (Koski) Laura Lee Doherty (Koski)
Sales and Leasing Consultant
Timothy Stone Timothy Stone
Sales and Leasing Professional
Robert Ekblom Robert Ekblom
Sales and Leasing Consultant
Craig Bourassa Craig Bourassa
Sales and Leasing Consultant
Brian Lehane Brian Lehane
Sales and Leasing Consultant
Mark Pitera Mark Pitera
Sales and Leasing Consultant
Mary Gagnon Mary Gagnon
Service Advisor
John Aremburg John Aremburg
Service Manager
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines
100,000 Mile Powertrain Coverage on ALL NEW HONDAS!

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: 12:00 PM - 4:00 PM


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
217 Reviews
Honda of Keene

Overall Score: 5 Star Rating4.9





About Honda of Keene
Certified: Honda of Keene
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Honda of Keene has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



daventara06
5/19/2012 7:18:55 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Timothy Stone

My Review of Honda of Keene:
This is my second vehicle purchased from Mr. Stone, and as always, a pleasure. He twisted his busy schedule to match mine, and came in on his day off, to detail the car. Whatever kind of vehicle your looking for, Mr. Stone can find it, and without all the annoying phone calls " Like we just got in this new civic" even though you were looking for a camry. I was pleased with the price I paid for the camry and still no issues after a month. I would strongly recommend Tim Stone to any of my friends, as one of the best salespeople to deal with. Thank you again,
Dave Keith

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poormanmusic
5/18/2012 6:36:53 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Giniewicz

My Review of Honda of Keene:
Great service and excellent vehicle. Couldn't have been better. Professional, courteous and knowledgeable staff. Prompt and informative communication throughout the buying process. Highest Recommendation!

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LovinMyCRV
5/18/2012 8:51:30 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: James Giniewicz

My Review of Honda of Keene:
I just purchased a 2008 Honda CRV from Honda of Keene and I could not be more thrilled! My salesman, James Giniewicz, made the entire process easy, painless, and very enjoyable! I was in the dealership for only 2 hours and left with my dream car washed sparkling clean, full of gas, and already inspected!! The General Manager, Jason McLean, made sure I got great deal so that I could get the car I wanted- not the car that I would have had to settle on. He gave me a great deal on my trade-in, and an even better deal on my new car! I can honestly say that I would never go to another dealership and waste my time. It is obvious in the way that they conduct their business, that Honda of Keene truly cares about their customers. James and Jason are incredible at what they do, and you need look no further for your next car!

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pwsull
5/16/2012 7:19:28 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Gold

My Review of Honda of Keene:
We chose HOK because of selection and price, traveling over an hour to your dealership when there are two other Honda dealerships less than 20 minutes from our home. Jim Gold treated us with friendship and respect and worked with us easily and knowledgeably. We completed the deal feeling it had been fair and stress free. We would not hesitate to buy from HOK again.

Update: We discovered two problems with our certified used Honda Civic when we got it home: the A/C did not work and the rear brakes made a "clunking" sound. We contacted Jim who made immediate arrangements for the problems to be evaluated and repaired while providing us with a loaner car. Excellent, attentive, courteous and apologetic attention to all of our needs from Jim and from Mary and the service staff!!!

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bps1@myfairpoint.net
5/14/2012 8:18:40 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Giniewicz

My Review of Honda of Keene:
This dealership was the best we had visited during our long car search. They are professional and caring and do not exert undo pressure to make an immediate decision. Our sales person, James Giniewicz did an excellent job in helping us choose the vehicle and options for our needs and wants and provided an excellent introduction to our vehicle and its systems when we took delivery. Jason & James worked with us to develop a finance plan that would allow us to purchase the car we really wanted, rather than settle for something less. These people are great.

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Cdodge
5/7/2012 10:11:58 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: James Giniewicz

My Review of Honda of Keene:
We stopped at Honda of Keene after a very negative, sneaky and cold experience at another dealership in town. Needless to say at this point we were very leary of dealerships and sales representatives in our search for a new used car.
James listened to our experience and more importantly helped us focus on what we were really looking for. There was no pressure to purchase a car, just a commitment to be upfront and honest. After several test drives we choose a new used car that met my husbands strict criteria. James was professional and efficient while also remaining friendly and patient from the initial meeting thru the test drive experience and to the sale of the car. He even called several days after the sale to make sure we were still happy with the purchase.
The car as well as the overall experience with James at Honda of Keene is what sold us. I can honestly say I will be looking forward to our next purchase from Honda of Keene.

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MEL&JUDY
5/3/2012 11:56:25 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Ekblom

My Review of Honda of Keene:
MY WIFE AND I WENT IN FOR SERVICE AND CAME OUT WITH A NEW CAR.THE NEW CRV SOLD IT'SELF WHAT A GHANGE FOR THE GOOD EVERY THING ABOUT THE CRV IS GREAT.WORDS CANNOT EXPRESS AWSOME ARE SALE PERSON ROBERT EKBLOM WAS VERY HELPFUL WHAT GREAT PERSON.I LOOK FOWERD TO BUYING ARE NEXT CAR FROM HONDA OF KEENE A GREAT EXPIRECE THANKS AGAIN

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josephchill
5/1/2012 7:25:29 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Giniewicz

My Review of Honda of Keene:
The experience with James Giniewicz was both friendly and excellent. All my questions and concerns were answered promptly and accurately. I was very impressed with all aspects of our experience at Keene Honda.

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hitnmiss
4/22/2012 7:35:45 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Giniewicz

My Review of Honda of Keene:
James took great care of us when we came in to look at a Honda Fit, we ahd come to look, we knew what we expected/wanted out of a new car and by the time we left that evening we had committed to a new Fit, not even on the lot yet!! Had the car a week, love it and highly recommend James and Honda of Keene if you are looking for a great car and a low pressure sales staff.

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jfragala
4/21/2012 11:41:57 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Giniewicz

My Review of Honda of Keene:
This is the second leased civic that i have. Both of the times i have worked with James he has been pleasant and very friendly. He shows highly that he loves his job and stands behind Honda.

The sales Manager and James both times has worked very hard to put me in the vechiele the suits my finacial needs. I would highly recommend my friends and family members to Honda of Keene

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