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Honda of Kenosha

Bristol, WI

4.7
5,246 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,246 reviews

March 23, 2022

Efficient and prompt service. Friendly and informative customer service. Fair prices and close to home More

by hhogan2626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Mar 24, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 23, 2022

Professional. Service rep was able to answer questions that were asked. Courteous. Like the complimentary car wash. More

by tonisustache
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Honda of Kenosha responded

Toni, We appreciate your business and our team looks forward to serving you again soon!

March 23, 2022

I was not happy with the Deceptive Price you showed online. It was not the sale price when i got to the store. I had to pay for extras i did not need or want. My sales guy never returned my email abo More

by tinamarie504
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Al-Ashi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Honda of Kenosha responded

Tina, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 22, 2022

Quick responses. Listen to our desires. Meet our unexpected needs. Very on top of their service. Madison wi service amazing. Fit us in while out of town & made sure More

by sdahlk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Rees , Mousa Abuhassan
Mar 22, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 21, 2022

Good service. Here for a recall and process was smooth. Sam was very communicative and easy to work with. Nice job! More

by iubball99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sam here at Honda of Kenosha.

March 21, 2022

Knowledgeable and courteous advisors Reliable service personnel Great to go home in a clean car! More

by Calee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 21, 2022

Service was Fast and effective. Made Recommendations but didn’t provide extreme pressure for add on sales More

by artmckinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Honda of Kenosha responded

Art, Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

Mar 30, 2022 -

artmckinley responded

Busy Saturday. Joe was professional and funny. Got my Toyota in and out without a headache.

March 21, 2022

They are very convenient and helpful. Their service department addressed the concerns quickly and professionally More

by star22fish98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Rodney was able to help, and we hope to see you again!

March 21, 2022

Courtesy and didn’t try and sell me anything I didn’t need. The shuttle driver was very pleasant. More

by CRV-2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear we were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2022

They took care of the issue professionally. I would come back for other service. Good job! More

by drums114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

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