"Poor service department"
- Car owner
I had my Odyssey in for service yesterday. Based on the "multi-point inspection" it was recommended that a number of things be done that had been by another service provider within the last six months or less. For example, the transmission fluid and the power steering fluid was flushed/replace 6 months/2000 miles ago. The the transmission fluid is still bright pink and looks like it came right out the bottle. I declined. They also said I needed new wiper blades. New Goodyear Assurance wiper blades were installed 3 months ago and the car has been in a garage out of the elements. Seemed strange, but I authorized the replacement over the phone and requested that the old blades be returned to me. They were not returned, and I had to go back to retrieve them, minus one of the connectors. The "old blades were in like-new condition and far better the the flimsy ones that replaced them.
Employees Worked With
none of the above
"car buying and financing"
Anthony Lee and Magda Vogel were the best people we have ever worked with to buy a car. They were very knowledgeable and pleasant to work with. Would recommend them and the dealership to everyone.
I've always had bad experiences with dealerships but Anthony changed everything for me. I came in with no credit looking for a good used car. I found one i really liked and Anthony managed to get the car that i wanted to take home. He really knows how to take care of his customers. He deserves to be promoted lol.