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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,571 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,571 reviews

May 20, 2022

They were professional and very friendly. They helped resolve my problem on the same day. More

by fmkplus3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 19, 2022

Great service and very timely. I really appreciate the top notch service. Good Job Honda if Kenosha! More

by c.a.bruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

May 19, 2022

Consistently very good service. Always great job on repairs. The car is always returned when promised. More

by dstace
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2022 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

May 19, 2022

This is the 2nd time I bring the car for oil change and they don’t wash the car. Also, Honda dealer in Milwaukee always has coupons for oil change except your facility in Kenosha. Why is that? More

by KAMALHAMMAD2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mousa Abuhassan
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May 23, 2022 -

Honda of Kenosha responded

Thank you for your review. We're sorry you didn't have a fully satisfying experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 19, 2022

Service was great. Call center was not helpful. She had no clue what I said More

by nancy.schmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
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May 20, 2022 -

Honda of Kenosha responded

Thank you for your review, Nancy. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you again for choosing Honda of Kenosha, we hope you will give us another opportunity to serve you!

May 19, 2022

Poor service. Half processed my plate transfer leaving both of my vehicles in a non-registered status and they had a nonchalant attitude about it. I should not hav More

by dtapia82
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jailene Ramirez, Mousa Abuhassan
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May 23, 2022 -

Honda of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 19, 2022

Friendly, courteous, respectful and very helpful. No pressure to add other services but did inform if other work was needed and priority. More

by John Cairo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2022 -

Honda of Kenosha responded

Thank you, John. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 18, 2022

Serviced on 4/29, said airconditioner was inspected, two weeks later tried for first time and did not function More

by RICHJRASMUSSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
t bethke 0 stars, JEREMIAH ROSE
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May 21, 2022 -

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 23, 2022 -

RICHJRASMUSSEN responded

I brought my 2017 civic with just under 60,000 miles into the dealer before our trip to have it inspected, oil change plus tire rotation. On our trip the outside temperature reached over 90 degrees so we turned the air conditioner on and it didn’t work. This was less than 2 weeks after it was supposedly working fine. We have always used the same dealer from where we bought it to service our vehicle. Since this experience I have lost all confidence in the dealership. richjrasmussen@yahoo.com

May 18, 2022

Needed my air conditioning repaired and any other maintenance that needed done. After checking, Jeremiah determined that my van was all caught up on needed repair. I really appreciated that he did n More

by gymnastakg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
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May 18, 2022 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 18, 2022

Process was smooth from start to finish. Dave Cutts was my salesperson and super helpful and knowledgeable. More

by shannonmeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
Other Employees : Cory Wilson
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May 18, 2022 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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