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Honda of Kenosha

Bristol, WI

4.6
4,802 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,802 reviews

September 11, 2020

Everything including test drive, finance, trade, etc took less than 3 hrs. They are very customer supportive. Explains everything in detail. I am really satisfied. More

by DEEPAKG26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Sep 12, 2020 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 11, 2020

I'm not sure. I was not pleased with how I was treated the first day I came in for service. Sam didn't follow up with me. I was there for two hours and I had to go to him twice to find out what was going More

by ESICKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Honda of Kenosha responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to us directly, we would appreciate the opportunity to address your concerns.

September 11, 2020

Happy with the service . Friendly team making customer happy . Price acceptable . Work done with the report . Very comfortable waiting room - my son was able to finish his homework .Definitely I will rec More

by Teresa P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Honda of Kenosha responded

Thank you, Teresa, for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Sep 12, 2020 -

Teresa P responded

I’m very happy with the service in Kenosha dealer .

September 10, 2020

I am completely satisfied with Honda of Kenosha. The staff is courteous and very helpful. They answered all of my questions and provided best services. More

by adeel.faheem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 10, 2020

I Received excellent service when I brought my 2016 Honda CRV in for an oil change and it’s e dry 6 months AutoButler. Gina was very helpful. More

by bogdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Sep 10, 2020 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 10, 2020

Gina was very enthusiastic and welcoming. Very helpful. Took care of me right away. I didn’t have an appointment but they were able to accommodate me. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
Sep 10, 2020 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 08, 2020

Helpful salesman who made the process go smoothly despite an error in the initial statement. Less personal experience with finance with lots of pressure to add on warranties and such. Long process though. More

by sjohns37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Sep 08, 2020 -

Honda of Kenosha responded

Hello, Thank you so much for your wonderful review! We are thrilled that Cory had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honda of Kenosha!

September 08, 2020

I’m there for service they change the oil and filter but they don’t do tire rotation when they supposed to do it that’s what the coupon book says (I paid for 5 years of service when I bought the vehicle) . More

by jmvp83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan aguilar
Sep 25, 2020 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

September 07, 2020

So far, my experiences have exceeded my expectations. I expect to be treated with kindness and respect. I expect to be listened to and heard. I expect attention to detail. So, yes, expectations met and exc More

by aprilla1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan, Service
Sep 08, 2020 -

Honda of Kenosha responded

April, Thanks for sharing your thoughts about your service experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 07, 2020

The staff was friendly and kept me in the loop about how the repairs were going. My car was ready to go when I came to pick it up. More

by dbudziszek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Sep 08, 2020 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

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