Honda of Kenosha

Very Bad Experience - Don't Buy form Honda of Kenosha I went in to test drive the Honda Civic that was listed on their site that had low miles and was one owner and accident free car. I saw the carfax onl I went in to test drive the Honda Civic that was listed on their site that had low miles and was one owner and accident free car. I saw the carfax online prior to going in. the car had bad tires and front bearing seem to be bad. Hence; I wanted to leave and the sales person said they can show me a better car. He pulled in another Honda civic of same year but different color that had better tires and it did ride better. They sold me the car as better car than the one I cam in to see for $500 more than the first car. But later I found out that this car was accident car. I went in to see the sales person and manager. The manager was very rude and did not admit that they misinformed me and sold me accident car. He kept saying that the car was still sold at fair price. Hence; I would not recommend the Kenosha Honda to anyone. I should have asked for carfax and not relied on the sales person that this is accident free car and better than the one I came into see. So be aware and buy at your own risk from Honda of Kenosha Wisconsin. One more thing I forgot to mention. Sales person said they service all their cars before sale and the oil in the civic was black like a tar. 100% it was not services. You can't relay on anything they say. Just stay away form Honda of Kenosha. More

Awful We asked if we could get a shuttle to the mall they got us there. It was cold after an hour we wanted to come back. So we called they said they were c We asked if we could get a shuttle to the mall they got us there. It was cold after an hour we wanted to come back. So we called they said they were coming. After 30 min of waiting we called back they said they were coming and we were not far at all from the dealership. Finally after waiting another 30 min they finally came. When we got our car back it was completely DEAD! I could not believe it. Then waiting a few minutes for service they jumped it and it worked. So the reason was because they were running it to long. Terrible. More

Excellent Service I went to Honda of Kenosha to look at a Jeep that I have been wanting to buy for the past 5 years. I was welcomed by Anthony as soon as I steped out I went to Honda of Kenosha to look at a Jeep that I have been wanting to buy for the past 5 years. I was welcomed by Anthony as soon as I steped out of my car and his personality made me feel very comfortable. He has excellent customer service skills and has such great personality. He made this experience the best one I have ever had because I got to dive home my dream vehicle. More

Our 5th Civic from Honda of Kenosha This is the 2nd time that we've stopped by for an oil change and left the Dealership with a new car. Our 1st sales consultant was Cory Olbrys. In his This is the 2nd time that we've stopped by for an oil change and left the Dealership with a new car. Our 1st sales consultant was Cory Olbrys. In his 1st day of work at Honda of Kenosha he swapped out our old Toyotas w/ a couple of used Civics. Two years later, Ritchie Sutton convinced us to upgrade to 2 new Civic. Not even 2 year after that - a few days ago, we couldn't refuse Anthony Lee, so we left with our 5th Civic. Thank you, Honda of Kenosha, we'll be back in a couple of year for an upgrade. More

Back Again! Thanks to Anthony Lee I just arrived home in a new vehicle. That makes #4 in the past 4 years. Trust me, I wouldn't keep going back if it wasn't worth Thanks to Anthony Lee I just arrived home in a new vehicle. That makes #4 in the past 4 years. Trust me, I wouldn't keep going back if it wasn't worth it! To be honest, I have a Honda dealership less than 5 minutes from my house. I had a terrible experience years ago at this dealership, so when a new Honda dealership opened up a few years ago in Kenosha, which is about 30 minutes from my house, I went to check it out. I'm so glad I did and so glad I crossed paths with Anthony Lee. In the past few years, I've worked with Anthony on the purchase and/or lease of four different vehicles. He's fantastic to work with and makes the process seem so simple. Pain free in fact! In working with him, I never feel pressured, pushed or manipulated just to make a sale. I feel as though he listens, tries to understand what you are looking for and what you need in a vehicle and definitely has your interest in mind. Being a repeat customer, he looks out for you as well and notifies you of upcoming deals and sales. I always touch base with him prior to arriving, as my time is usually limited. Anthony doesn't waste any time. While he's very personable and easy to talk with, he's "all business" at the same time. I will definitely be back to Honda of Kenosha to work with Anthony Lee on the purchase of my next vehicle! Thanks again! More

Horrible!!!!! 2/18/2015 I purchased a vehicle from Honda of Kenosha on November 15, 2014. A service warranty plan of $2500 was included on this purchase. I was told 2/18/2015 I purchased a vehicle from Honda of Kenosha on November 15, 2014. A service warranty plan of $2500 was included on this purchase. I was told I could not get financing if I did not purchase this warranty. On November 22, 2014, I cancelled this warranty. I was told it would take six to eight weeks for a credit to be sent to my financing company. As of today, Februrary 18, 2015, this credit was never received. Between November 22, 2014 and February 18, 2015, I stopped into the dealership three times regarding this matter. I was never contacted after leaving messages. When I did finally receive a phone call I was told the check was already sent and that I need to handle it with my financing company. The problem was first, I was told that the check was cut on January 8, 2015 and then I was told the check was cut on February 3, 2015. The check has still not been received. I am disappointed with this type of run around since I have purchased two vehicles from this dealership. Until this incident, I would have recommended it to a friend and I would have made another vehicle purchase. After this experience, I will be shopping for a vehicle at a different dealership. More

Sold me a car, WONT RETURN CALLS OR REFUND MONEY as promised After buying my 2010 Ford Focus, My front suspension entirely failed a month after I bought the car. the warranty I had paid for with the car was su After buying my 2010 Ford Focus, My front suspension entirely failed a month after I bought the car. the warranty I had paid for with the car was supposed to cover it (This warranty cost is automatically added to the cost of the car, watch out for it. It is another scam on their part.) but didn't leaving me with $800 in service bills. I called the Dealership to speak with them about the problems and they wouldn't return my call. I called to cancel the warranty to at least get the $2000 credited back to the loan, they wont return my call. The warranty company has since refunded the dealership for the money, but it was never refunded to me or my lien holder. Now they still wont return my call. WORST CUSTOMER SERVICE EVER. BUYER BEWARE: DO NOT PURCHASE ANY VEHICLE FROM HONDA OF KENOSHA! More

SERVICE... FAILED! I drove 4 hours to have an automatic car start installed into my new Honda Accord, they service this job out and don't use HONDA PARTS...They installe I drove 4 hours to have an automatic car start installed into my new Honda Accord, they service this job out and don't use HONDA PARTS...They installed it and it was DEFECTIVE at 3 hours now with installation & removal, they didn't sent the rep to get a new part nor did they make up for wasting my entire day... Go somewhere else to have automatic start installed!!!!!!!!!!!!! More

Excellent Service!!! Anthony is simply the best. Very professional, knowledgeable, and does a great job of listening to his customers. He is a credit to his profession. Anthony is simply the best. Very professional, knowledgeable, and does a great job of listening to his customers. He is a credit to his profession. I will be referring anyone in the market for Honda to him. More

Fantastic car buying experience!! Anthony Lee made buying a car so easy! He understood exactly what I wanted and what I could afford, while answering my many questions. I was unsure of Anthony Lee made buying a car so easy! He understood exactly what I wanted and what I could afford, while answering my many questions. I was unsure of buying the car right away, but his knowledge, expertise and friendliness completely sold me on my new CRV. His service is unmatched and I am so thankful to him for all his help. He has followed up with me many times since to ensure I'm satisfied with my car and has been exceptional. I couldn't have asked for a better experience buying my first car! Thank you, Anthony! More