Honda of Kenosha

There are so many things that could be said about Honda of Kenosha, but a few would be knowledge, customer service, honest, would always recommend! of Kenosha, but a few would be knowledge, customer service, honest, would always recommend! More

After a bad experience at another dealership, I was a bit skeptical not to mention had low hopes for me finding a car, since another dealership pretty much told me I could not get a better deal elsewhere and skeptical not to mention had low hopes for me finding a car, since another dealership pretty much told me I could not get a better deal elsewhere and I should be grateful they are working with me. My intuition set in and I walked. I was referred to this dealership, and everything I felt about car buying experience went out the window, both Matt and Chuck were incredibly easy to work with, nice, helpful, knowledgeable, and I truly felt they were looking out for my best interest. They weren't pushy, and willing to work with me. I was told by another dealership that I couldn't get a NEW car, I left Honda of Kenosha in a 2012 Honda Civic. I left there feeling great and I now have a great car. It was well worth the trouble to drive out of state to this dealership. Thank you so much Matt and Chuck, also the staff at Honda of Kenosha! I maybe a Honda driver for life! More

I was completely blown away by the professional, honest, and attentive way my service issue was handled by Matthew McCoy at Honda of Kenosha. He was up front about an issue that seemed minor but turned out and attentive way my service issue was handled by Matthew McCoy at Honda of Kenosha. He was up front about an issue that seemed minor but turned out to be more. His intuition and experience worked to my benefit. Also, he predicted exactly what repairs were needed, how long it would take, and the steps required to complete the repairs. His daily updates were extremely reassuring, too. I will trust him with any and all service needs for my Honda Crosstour in the future. The service tech assigned to the job, Julio, went above and beyond to make sure my specific questions were answered, and he did an excellent job on the repairs. When he was finished, my Crosstour ran better than the day I bought it. Thank you so much, Matthew and Julio. More

I've been going to Honda of Kenosha for about 2 years now, and I'm just now writing a long overdue review. Every time I've visited the dealer for repair, I've had nothing but the best service. MAT now, and I'm just now writing a long overdue review. Every time I've visited the dealer for repair, I've had nothing but the best service. MATTHEW MCCOY is the adviser who I always go through for all of my vehicles and always provides me with all the best possible and cost efficient solutions when I'm experiencing troubles with my vehicle. Down to earth guy, and he's all about the customer. I've gone to a few other dealers before (Wilde, Gentil, Rosen), and Matthew has probably been the best adviser I've had so far. (Let alone Honda of Kenosha being the best dealer I've been to). To sum it all up, I always receive 5 star service when I'm at Honda of Kenosha. Customer service is always good, the work itself is always good, and everyone at the dealer is always friendly. Thanks, Paul More

Put wrong size tires on my car. Refused to admit it would throw my odometer off. Told me I had to buy new ones because the work had been done 9 months ago. Absolutely garbage. throw my odometer off. Told me I had to buy new ones because the work had been done 9 months ago. Absolutely garbage. More

Classic Bait and switch with dealer. We have 2 seperate incidents with this dealer with all bad experiences. 1st time was to have service done on a warranty on the honda accord. The oil pump went out and w incidents with this dealer with all bad experiences. 1st time was to have service done on a warranty on the honda accord. The oil pump went out and was covered under warranty, but then they wanted to charge me $45 for an oil change. Then we go to buy a car, and talk through their online chat portal, talked about the specific model and stock number listed on their website, and then even talked to the manager that night on the price. Scheduled an appointment for 9 am, next day, and as soon as we walked in, he started backing away on the price, and offered up one model down for the price we agreed on through chat and on the phone. Then when we tell him to then write up the lower model, he back out of that deal as well. Look at their BBB and all their complaints are sales tactics. I will be filing my compliant. More