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Honda of Mahwah
Mahwah, NJ
1,734 Reviews
Honda of Mahwah is among the top 15 percent of Dealership's to earn Honda President's Award for it's exceptional performance in 2013, 2014 ,2015 ,2016.
Honda of Mahwah also earned the prestigious Council of Excellence award 11 years in a row. Only the top 15 percent of Honda Dealerships were recognized by Honda Financial Services .
Council of Excellence award. Only the top 15 percent of Honda Dealerships were recognized by Honda Financial Services .
Come to Honda of Mahwah and see why Honda Motor Co, Honda Financial Services recognizes that Honda of Mahwah are industry leaders in customer Service and Sales satisfaction.
We are fluent in Spanish, Arabic and Portuguese.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,734 reviews
August 19, 2010
Stating just the facts here, you can arrive at your own opinion. 1. Test drove a new 2010 Insight and it was fine. 2. Made the deal and picked out a silver one. 3. Silver car was inspected and prepared, opinion. 1. Test drove a new 2010 Insight and it was fine. 2. Made the deal and picked out a silver one. 3. Silver car was inspected and prepared, then presented to me. 4. Drove about three feet and felt something wrong, went another three feet, and realized the footbrake was not releasing properly. They were hanging on for a few seconds after I expected the vehicle to move. Did not like this car and it already had 41 miles on it. I thought I bought a NEW car. 5. Immediately went back inside where Joe suggested that the brakes needed to be "sprayed" with lubricant because the car has been sitting for a while. 6. I simply refused this vehicle and we switched over to a gray Insight. 7. This one only had 7 miles on it and was pristine. 8. Waited till monday to pick it up and all was excellent. I had purchased the foglight option to be installed later. 9. Foglight kit arrives and I leave the car with service, this is a free install. 10. Service manager calls me later that day and tells me the foglights don't "work", that it's a bad switch or something. 11. I have to leave the car there until they sort out the problem. 12. I go back there later that evening 8/19/2010, and see my car inside the service bay. The dashboard panels are removed and laying on the passenger seat and there are about four or five electrical connectors hanging from underneath. 13. I gave this car to them in pristine condition with just over 1000 problem free miles. It better come back that way...glitch free, 'cuz I just don't tolerate incompetence in a service department. 14. It's going to be very difficult to make that first payment on a potential lemon due to the service department screwing up the electronics. 15. My take on this is the mechanic made an error during the install and now they have to figure out where it went all wrong.... Not very confident in there service department for these two events More
by Lowflyer
Employees Worked With
Joe D
Helpful August 19, 2010
I have leased two Hondas from this dealership and have had terrible experiences both times! The first time, with an Accord EXL, the salesperson changed terms of negotiations only once I was signing fin had terrible experiences both times! The first time, with an Accord EXL, the salesperson changed terms of negotiations only once I was signing final paperwork, and getting the car that day had become a necessity for me where I couldn't wait and go to another dealership. It was 1-2 hours before closing on the last day of the month, so pricing and promotions would be changing the next day. If I hadn't been reading the lease agreement carefully, I wouldn't have noticed the extra $400 fee that had been inserted without my knowledge because it was never brought to my attention until I questioned it. This salesperson no longer works at the dealership. The second time, this July for a 2010 CR-V EXL, my salesperson was Larry Brinsky. As a young woman going in to the dealership without my husband, Mr. Brinsky would not listen to what I wanted, kept cutting me off, spoke to me in a condescending manner, and tried to push me towards buying an Accord. I put down a deposit for Mahwah Honda to locate a CR-V I wanted (their inventory is very small), with Mr. Brinsky promising me that I was under no obligation should we not be able to come to an agreement on terms. When I called him a couple days later with a better offer from DCH Paramus Honda, he became belligerent and started yelling at me (yes, actually yelling). I then told him I wanted my deposit back, and he refused. I asked to speak with a manager, and he told me no one was available. I probably should have pursued this legally, but I wasn't sure of my rights and just felt it would be too much of a hassle. My lease actually had pretty good terms, but I do not trust this dealership and will never work with them again. I only hope that my review will be a warning to others who expect this dealership to be courteous and trustworthy. More
by aanoggle
Employees Worked With
Larry Brinsky
June 25, 2010
These guys were one of the best dealers I've ever dealt with in over 25 years. They were honest, straightforward, and absolutely got me the best price on a '10 Honda CRV. Would buy from them again without with in over 25 years. They were honest, straightforward, and absolutely got me the best price on a '10 Honda CRV. Would buy from them again without hesitation. Have not used their service dept, so can't comment on that. More
by sienna04
Employees Worked With
Joe D.
January 26, 2007
After getting a price from another dealer in the area, I went online to see if I can do any better at another dealership. I emailed a few places and Mahwah got back to me within 10 minutes of me sending th went online to see if I can do any better at another dealership. I emailed a few places and Mahwah got back to me within 10 minutes of me sending the email and they quoted me a much lower price than the original dealer. After some wheeling and dealing, I was able to save almost $1300 by going with Mahwah Honda. I can not recommend them highly enough. When you walk in you are instantly greeted by a friendly atmosphere. Anthony M was a pleasure to deal with, and if you are in the market for a new Honda, look no further than Mahwah Honda!!! More
by mattman90
Employees Worked With
A. Monterosa
