Honda of North Hollywood - Service Center

The service is great, and Pedro in the service department particular is fantastic! Best Honda service in the San Fernando Valley!! particular is fantastic! Best Honda service in the San Fernando Valley!! More

I went in for an oil change. The service guy was ok. Trying up sale me on other things.. He didn’t ask if I had a ride or would I like a curtsey ride. I sat in the waiting room f The service guy was ok. Trying up sale me on other things.. He didn’t ask if I had a ride or would I like a curtsey ride. I sat in the waiting room for over 2 hours. I finally went to the service person who was helping me and he was talking in a circle with other service people. I had been sitting for over 2 hours at 12:55 & he looked at my slip & pointed that 1:00 it would be done. He didn’t ask “let me check for you”. Nothing he went back talking to his associates. I finally looked & I saw my car. No one said my car was ready. I went to look for my service person. Wasn’t there. Another associate helped me. There was no customer service. They don’t care. I did have to sales people leave messages on my phone asking if I want to sell my car. Really!? More

The valet pick up and drop off service is great. When there was a problem, the staff was responsive to my concerns and was able to resolve my issue. Special thank you to my service advisor Heike for When there was a problem, the staff was responsive to my concerns and was able to resolve my issue. Special thank you to my service advisor Heike for her proactive communication. More

Very responsive to problems. Willy was terrific. The pick up and delivery of my car was the best experience Willy was terrific. The pick up and delivery of my car was the best experience More

Great service u was a walk-in and great attitude good area for lounge for customers my helper was wonderful area for lounge for customers my helper was wonderful More

I really appreciate the new service of pick up and delivery. I, like many people am very busy , and having this option is super helpful. Both drivers were professional, friendly and I totally trusted delivery. I, like many people am very busy , and having this option is super helpful. Both drivers were professional, friendly and I totally trusted them. The dealership as well ( Andreus ) kept me posted on everything that was happening and I was able to get my car serviced and still keep up with my busy day. Super impressed and very grateful, I will definitely be using them next time ! Thank-you More

My recent visit/maintenance was handle professionally and promptly. I could not have asked for better customer service from my consultant (Willie). Despite a long list of maintenance tasks, I was in and ou promptly. I could not have asked for better customer service from my consultant (Willie). Despite a long list of maintenance tasks, I was in and out in a little less than 2 hours. More

Great service department. The service department agents and technicians are talented, friendly and helpful. Excellent. The service department agents and technicians are talented, friendly and helpful. Excellent. More

The dealership is clean and the team members are professional and courteous. I am always satisfied with the service. professional and courteous. I am always satisfied with the service. More