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Honda of Olathe

Olathe, KS

3.7
654 Reviews

1000 North Rogers Road

Olathe, KS

66062

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Showing 654 reviews

February 11, 2023

I bring my car to Honda of Olathe as that is where I purchased it. I just called to ask to walk-in for a tire pressure check as the low tire pressure light is on. I was told not taking any walk-ins to More

by Beth Ann Johnstone
Recommend Dealer
No
Employees Worked With
Courtney Goldenberg
Feb 14, 2023 -

Honda of Olathe responded

Hi Beth, Thanks for taking the time to chat with me yesterday. As I mentioned, I completely agree with what your saying and apologize for the response that you received from our team member. I will reach back out tomorrow to make sure that we were able to get you taken care of when you brought it in. Sincerely - Ryan Maher, General Manager 913-782-3636

Feb 14, 2023 -

Beth Ann Johnstone responded

Everything was taken care of perfectly! Honda of Olathe went above and beyond to make sure their customer service was perfect. I am back to being a huge believer in this dealership.

January 29, 2023

The people seemed to be very knowledgeable about the vehicle I was looking for. Only complaint I have is that the financing took many hours. I was looking for a Buick Encore and found out that the ori More

by Kupfersmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Judt, Brad Turner, Courtney Goldenberg
Jan 31, 2023 -

Honda of Olathe responded

Thanks for the review, Jeff! I apologize that the financing took longer than expected. I will look into the specifics and discuss with the team how we can improve next time. We appreciate your business! Take Care - Ryan Maher, General Manager

September 08, 2022

Very polite told me what he suggested should be done service was done close to the time he said More

by bakerchris5858
Recommend Dealer
Yes
Employees Worked With
JAMAL FRISH
Sep 11, 2022 -

Honda of Olathe responded

Thank you for the review, Chris! We appreciate your business and look forward to servicing your vehicle in the future. Have a great weekend! Take Care - Ryan Maher, General Manager

July 16, 2022

I honestly don’t recommend the place to go. I went there for battery issue and suggested to take an appointment. If I would know that the battery is going to go bad in a week then I would surel More

by Patrik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sarah
Jul 18, 2022 -

Honda of Olathe responded

Hello Mr. Patel, Thanks for taking the time to explain everything to me while you were here. I apologize that we had an issue with your battery install. Sara did have the knowledge and is qualified to install a battery; she just made a mistake and I'm sorry for the delay that it caused for you. Please reach out to me directly if you have any concerns so that I can get involved and help. Sincerely - Ryan Maher, General Manager 913-782-3636

Jul 18, 2022 -

Patrik responded

Honestly Ryan, you were not really helpful and dealership has charged good amount of money to install battery and it was not professional(satisfied) battery install. Well, I could have done batter job than that. Anyways, when I asked for anti-corrosion material, they applied the spray. But before that, they just install the battery and did not do anything. What about those customer, who doesn't ask, they don't get applied that kind of anti-corrosion applied to the battery at the time of battery install? Also one of plastic lock was missing, when I asked, they installed it later on. Am I right? As per conversation done 1:1 with you, did you check cameras to find out what happen, why those plastic lock broke? Instead I could have get help from Shawn directly. He was helpful in this whole issue and answer any question, except delaying the whole process.

June 22, 2022

The experience was Awesome! We can’t wait to get our new Ridgeline. The sales experience was quick and easy also. More

by Twolken68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Osborn
Jun 24, 2022 -

Honda of Olathe responded

That's great to hear! Thank you for choosing us and taking the time to leave a review. Please reach out if you need anything in the meantime. Take Care - Ryan Maher, General Manager

March 22, 2022

I sent my husband with a list of items I wanted in an Odyssey. Even with short inventory going on, they were able to find him something that met everything on my and his list of MUST haves. They were NOT More

by kslakebum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Ortiz Romo, Brad Turner
Apr 08, 2022 -

Honda of Olathe responded

That is really great to hear! Thank you for sharing your experience. Take Care - Ryan Maher, General Manager

February 20, 2022

Alex in service went beyond expectations to assist me in having my car serviced. The scheduled maintenance for my car should have taken 2 hours. I shared with him my concern of being with others in the wai More

by Mmdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Walaszek
Feb 22, 2022 -

Honda of Olathe responded

Thank you for the great feedback! I'm happy to hear that Alex took such great care of you. I will make sure to pass this along to him, as well. Thanks Again - Ryan Maher, General Manager

Feb 22, 2022 -

Mmdavis responded

Your team has taken care of me for many years and through many Hondas. You’ve always been extremely helpful, courteous and honest! Thank you Ryan for having such a great crew!

January 19, 2022

We have been coming here for years and have always received exceptional service on all of our vehicles. The service techs are very helpful too. Did I mention that they have the nicest waiting area for More

by Wallerjohn5066
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 21, 2022 -

Honda of Olathe responded

This is great to hear, John! Thank you for sharing your experiences and for your continued business with us. See you soon! -Ryan Maher, General Manager

October 27, 2021

Nick from Honda of Olathe reached out to me after I sent out message. He has been very straight forward with me about the car, it’s price, and potential cost of transportation from Kansas to California. He More

by Jan Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 03, 2021 -

Honda of Olathe responded

Thank you for the review, Jan! I will make sure to share this with Nick, as well. Please let us know how we can help going forward. Take Care - Ryan Maher, General Manager

September 28, 2021

Top notch dealership experience!! 2 1/2 hours to buy a new car, in and out!! More

by mwiederholt67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody James
Oct 01, 2021 -

Honda of Olathe responded

Thanks for the feedback, Michael! We appreciate you choosing us. Enjoy your new HR-V! Best Wishes - Ryan Maher, General Manager

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