Honda of Owings Mills

I always have great service and the customer is out of this world! Thank you ☺️ this world! Thank you ☺️ More

I get great work when I take my car to Honda of Owings for service. The people there are so nice and friendly. They listen to my problems very carefully and they ask me questions also. To make sure they u for service. The people there are so nice and friendly. They listen to my problems very carefully and they ask me questions also. To make sure they understand what I’m talking about. Thank you service team Honda of Owings Mills. I will surely refer my friends and family members to you because I know they will appreciate your service. Thanks again Rachel Mae Mack More

Took my car to Heritage Honda in Owings Mills and service was fast and amazing today. Sara was great. was fast and amazing today. Sara was great. More

Received vey good service today from the Service Dept. Josh got me checked in on schedule. Waited in the waiting area that was comfortable. When my truck was done they gave it a nice wash. I always receiv Josh got me checked in on schedule. Waited in the waiting area that was comfortable. When my truck was done they gave it a nice wash. I always receive great service here! More

Josh is excellent- the total reason I come there! I trust him and his recommendations! Debbie also very friendly and helpful. I do need to change Fox News when I get there I trust him and his recommendations! Debbie also very friendly and helpful. I do need to change Fox News when I get there More

Had an 1130a appt for an oil change. After an hour and 45 min, I checked in with my advisor via the text option. No response. At 2 hours I sent another. No response. Went to physically f After an hour and 45 min, I checked in with my advisor via the text option. No response. At 2 hours I sent another. No response. Went to physically find them. Was told it would be another 30 minutes for paperwork? This is the second time an oil change has taken over 90 minutes. Over two hours is actually crazy. I won't give it another chance unless I have to. More

Arrived on time for my 10am appointment walked up to the desk, greeted the representative who ignored me and kept his head held down, looking through a stack of papers. Another customer walks up about 3 min desk, greeted the representative who ignored me and kept his head held down, looking through a stack of papers. Another customer walks up about 3 mins later and he suddenly becomes attentive and when called out for that, proceeded to say he did not realize I was standing there. Felt like discrimination. Wait time was 2 1/2 hours for oil change and tire rotation. They recommended cabin filter changes as well. While I got a new rep to complete the process, it was a bad first time experience as a new customer from out of state. More

Great dealership. The staff is pleasant. Whenever I have issues with my car I bring it to honda of Owings Mills. Josh is the best service adviser.💪🏿 The staff is pleasant. Whenever I have issues with my car I bring it to honda of Owings Mills. Josh is the best service adviser.💪🏿 More

This particular visit was fantastic. Jay (Josh) was our service advisor and he was especially fantastic. Clear communication. Positive attitude. Delivered the car whe he said he would. Jay (Josh) was our service advisor and he was especially fantastic. Clear communication. Positive attitude. Delivered the car whe he said he would. I'll be back and will request Jay by name. More

They get two stars for getting you in soon. Everything else from there is a disaster. You can barely get a hold of someone to ask about your vehicle. Multiple visits with no luck or contact fro Everything else from there is a disaster. You can barely get a hold of someone to ask about your vehicle. Multiple visits with no luck or contact from management. More