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Honda of Owings Mills

Owings Mills, MD

4.7
1,587 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,587 reviews

September 11, 2025

The woman who helped me when I came in for the service appointment was super sweet, friendly, and communicative. She kept me updated throughout the whole time I had to wait. More

by Sophia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Sep 14, 2025 -

Honda of Owings Mills responded

Hi Sophia, we are so happy to read such a great review about Honda of Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2025

Great place for service. Got me in and out very fast. I’ll be back. More

by joelleifer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Maletta
Sep 11, 2025 -

Honda of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2025

The service department at this establishment is exceptional and provides comprehensive information about your vehicle prior to any service performed. I highly recommend this service center to indiv More

by CR-V EX-L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shaikh
Sep 11, 2025 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joshua here at Honda of Owings Mills! Thanks again for the recommendation, and have an amazing day!

September 07, 2025

Overall the people do their best to satisfy the customers. I would definitely recommend this dealership for its many & varied services More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Sep 13, 2025 -

Honda of Owings Mills responded

Hi, we are so happy to read such a great review about Honda of Owings Mills! Thanks for the recommendation, and have an amazing day!

September 07, 2025

Thank you for the exceptional service Vincent! !! This is the best Honda dealership in Maryland. I have one closer to my job but I'll rather come here because of their transparency and customer ser More

by ramotoladapo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Sep 14, 2025 -

Honda of Owings Mills responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2025

This was first oil change since I purchase my vehicle. The service lady that checked me in was very pleasant and explained what was done on my car for that visit. More

by Ty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ross
Sep 14, 2025 -

Honda of Owings Mills responded

Hi, we are so happy to read such a great review about Honda of Owings Mills! If you have any further questions, please don't hesitate to reach out!

September 06, 2025

Cynthia Baker always makes my visits really great. Top tier customer service. The cashier is always very kind and personable. Clarence the shuttle driver was awesome as well! More

by CRVBABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Baker
Sep 14, 2025 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Owings Mills! Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2025

I always receive quality service at the Owings Mills location , my service advisor Cynthia Harvey always takes care of my needs More

by Shirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Harvey
Sep 07, 2025 -

Honda of Owings Mills responded

Hi Shirl, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2025

Cynthia was helpful, informed, and competent. Thank you Honda and Cynthia for your service to my car. More

by cyamamoto
Recommend Dealer
Yes
Employees Worked With
Cynthia
Sep 07, 2025 -

Honda of Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. If you have any further questions, please give us a call. We're always happy to help!

September 04, 2025

VERY PROFESSIONAL STAFF MEMBERS GREAT CUSTOMER SERVICE SKILLS! FOUND PARTIALLY WHAT WAS POSSIBLY SOME PROBLEMS. COST TO DO REPAIRS IS VERY EXPENSIVE! I LIKED THE LYFT SERVICE YOU HAVE TO GET SOMEONE HOME More

by ROSE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PARTS DEPARTMENT & KAYLA SERVICE DEPT BOTH OF THEM WERE VERY HELPFUL & GREAT PEOPLE PERSONS
Sep 07, 2025 -

Honda of Owings Mills responded

Thank you for sharing your feedback about your recent service visit. We're glad to hear that you were satisfied with the quality of the service provided. We understand your concerns regarding the cost. We strive to offer fair and competitive pricing for all of our services. If you would like to discuss your concerns further, please don't hesitate to contact us at robertperry@group1auto.com. Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your experience.   Robert Perry, General Manager Honda of Owings Mills | robertperry@group1auto.com

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