Honda of Owings Mills

My New Car Experience I was recommended to Honda of Owings Mills and my salesperson Dezmon, by a family member. I am glad I took their advice. I am not a fan of car buyin I was recommended to Honda of Owings Mills and my salesperson Dezmon, by a family member. I am glad I took their advice. I am not a fan of car buying so I called the dealership earlier in the week to ensure they could assist me with exactly what I was looking for (year, model & payment). Five days later I visited the dealership, test drove the car I wanted and signed the paperwork. I love my new Civic. My Salesperson Dezmon Parker was professional, knowledgeable, and timely in returning my numerous phone calls. Even after the sale, I had a question about my wheel locks and he responded just as promptly. One thing about his service deserves mentioning. I couldn't decide on what color vehicle to buy although I came to the dealership wanting a blue civic. However, the color did not look as I expected because of the pollen that covered the vehicle. So after test driving a silver one, looking at a white one, I asked Dezmon if he could run the blue one through the car wash. Low and behold, I drove off the lot with the blue one. Thanks again Dezmon for your exceptional service. It's the small details that count. More

Great Service! Derek truly made my first car purchase a great one. When I came to the dealership, I had planned to purchase the base model civic on a specific date. Derek truly made my first car purchase a great one. When I came to the dealership, I had planned to purchase the base model civic on a specific date. Even though he knew up front that I was not planning to buy that day, he still explained all the features to me so well that I realized the model I was looking for was actually the one above the base model. He gave me the same time and courtesy you would expect to see given to a purchasing customer. After test driving the car, I fell in love and was completely sold. Still, Derek respected my time date and did not pressure me at all to purchase that day or buy additional add-ons I wouldn't need. He really took my wants and needs into consideration and actually came across more as a friend than a sales person. Derek made my first car purchase an easy, stress-free, fun experience! More

Excellent Staff - Very Accomodating Cai was a pleasure to work with. He was very friendly, knowledgeable and helpful. He went out of his way to make our car buying experience a great o Cai was a pleasure to work with. He was very friendly, knowledgeable and helpful. He went out of his way to make our car buying experience a great one! Thank you! More

Customer Service At It's Best Recently, I took my daughter to Honda of Owings Mills. You see, I had already purchased two cars from Honda of Owings Mills and wanted to help her to Recently, I took my daughter to Honda of Owings Mills. You see, I had already purchased two cars from Honda of Owings Mills and wanted to help her to enjoy the car buying experience the way that I had. So at a time in all of our lives when car buying is an important part of what we do, we wanted someone who cared, who had impeccable customer service skills and who genuinely cared about our entire car buying experience. We found that and more in Mr. Gupta. He prides himself on keeping his word and making sure that you feel valued as a customer. Know that he will not rest until everything is right. Mr. Gupta is a ray of sunshine that is definitely making a difference at Honda of Owings Mills. Mr. Sue, Mr.Thompson and Mr. Hardiek all embody this same spirit and for that not only am I happy but I thank them all as well. Many thanks to all of you for your assistance during this process. More

Enjoyable Experience I can't thank Mr. Gupta enough for being a man of his word and making my experience at Honda Of Owings Mills a pleasurable one. He went above and beyo I can't thank Mr. Gupta enough for being a man of his word and making my experience at Honda Of Owings Mills a pleasurable one. He went above and beyond to ensure I was happy and satisfied when leaving this dealership with my new Honda vehicle. In addition, I would like to thank Kean Thompson for all of his assistance through out this process and helping to make my experience enjoyable. More

Stress Lifted!!! After being super stressed with car shopping & on my way to another dealer that had been given me hassle I listened to the small still voice of God wh After being super stressed with car shopping & on my way to another dealer that had been given me hassle I listened to the small still voice of God which told me to stop at Honda of Owings Mills before I passed it by. I had no plans to buy that night (7:45pm) just wanted to stop in to see pricing. When I walked in I was greeted by Oz, a sales manager. He then linked me with Dezmon Parker (aka Dez) a young salesman who was oh so smooth in persuading me that a Honda Accord was just for me. I test drove the sport edition and previously drove the LX at another dealer. Needless to say that night the weight plus stress of needing another car was lifted. I didn't feel pressured like I had been for the past few weeks at various dealers in the area nor were the young men so pushy. Together Dez, Oz & Preston worked it out to were I left happy & satisfied with my decision to by a Honda Accord (I win). I didn't leave with the exact color I planned to leave in but I left knowing my car payments would fit my budget better and they are less than the car before. So I win again because I got to drive away in a durable quality car. May God bless These young Men! Thanks Dez!!! More

Wonderful Experience I went in to test drive a VW Passat Sport and fell in love! 😊Avion and Larry were so helpful during the process. The Best! Friendly, knowledgeable an I went in to test drive a VW Passat Sport and fell in love! 😊Avion and Larry were so helpful during the process. The Best! Friendly, knowledgeable and professional!! More

Great experience! This was the best car buying experience I've ever had! My salesman put forth a lot of effort to make sure I selected the best vehicle for my family at This was the best car buying experience I've ever had! My salesman put forth a lot of effort to make sure I selected the best vehicle for my family at a great price. Everyone was very professional and I never felt pressured. Overall, an easy, hassle-free car buying experience and I love my new car!! More

Happy to Buy Civic2017 Kean Thomson is wonderful sales person. I got a good deal on my Honda civic 2017. Service was great and everybody is friendly. I would recommend shop Kean Thomson is wonderful sales person. I got a good deal on my Honda civic 2017. Service was great and everybody is friendly. I would recommend shopping here More

Awesome purchase Dezmon was a great sales person, he went beyond his call of duty to satisfy my purchase. He is an asset to your company. It is a blessing to see such Dezmon was a great sales person, he went beyond his call of duty to satisfy my purchase. He is an asset to your company. It is a blessing to see such a fine young man with manners and patience. I have purchased many cars in my lifetime, and I must say this has been the most pleasant. More