
Honda of Owings Mills
Owings Mills, MD
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Startlingly stress free experience As a first-time car buyer (and anxious driver who just totaled her car) I was predisposed toward being INCREDIBLY stressed by the entire experience of As a first-time car buyer (and anxious driver who just totaled her car) I was predisposed toward being INCREDIBLY stressed by the entire experience of getting a new car, but everyone I worked with (mostly Kean) made the experience as stress-free as it could possibly be. Even the fact that it took longer than I expected wasn't stressful because everyone made sure to check in with me and talk to me and help make the time pass in productive ways by doing as much as we could while we waited for someone to be available. Even the finance portion of my purchase (ALWAYS the most stressful part of anything) was handled efficiently and with great service without making me feel pressured or weird about anything that was happening (Many thanks to Dawn). With all of the horror stories about buying a car, my expectations weren't very high and I was nervous to begin with, but overall my experience was WORLDS better than I anticipated. More
Exceptional Customer Service and the sales person was very knowledgeable and confident that I would drive away in the vehicle that I wanted. Best car buying Customer Service and the sales person was very knowledgeable and confident that I would drive away in the vehicle that I wanted. Best car buying experience ever! More
Excellent service and time saving car purchase Yesterday we purchased 2017 Honda CRV from Honda of Owings Mills. If any one want to purchase Honda in entire DMV (District of Columbia, Maryland, Vir Yesterday we purchased 2017 Honda CRV from Honda of Owings Mills. If any one want to purchase Honda in entire DMV (District of Columbia, Maryland, Virginia) they must check with this dealer after getting all the best offers form other dealers. We drove all the way form Germantown after checking the base price with Michael Baker (He is the best). All we did is exchanged some emails and phone calls, he confirmed the deal with his manager Mr. Q (Nice cool simple person) and we drove there for about 1 hr. Entire paper work was done in less than 2 hours, including financing. We did not took car immediately with us, as we asked to install some additional options and did not want to bring it back from Germantown there. Finance Director Leendert is nice and friendly and gave us most information in minimum time. Scoot Staley took care of our car for installing the options and called us back when it was ready. We will definitely recommend this dealership to all who want to purchase Honda. Go an send email to Michael or call him for your vehicle of choice. Michael we salute you for your service with Marines :-) More
No Pressure! My husband knew I wanted a new car and preferably Aubrey Honda. He stopped into Honda of Owing Mill and was treated like family. He let them know wh My husband knew I wanted a new car and preferably Aubrey Honda. He stopped into Honda of Owing Mill and was treated like family. He let them know what I was interested in having as apart of my car and they showed him a 2017 Honda Accord Sport. This was on a Wednesday afternoon. When he came home that afternoon he was so excited about the car and the deal he was quoted I was surprised. You see he was a salesman for a good part of his career.. unfortunately my Thursday was full so I was not able to see and test drive the car until Friday. After working with Melvin and Mr. Sue,, talking with the rest of the staff needed to complete the sale, off I went with my new car. This was the easiest purchase of a car in the last 50 years of buying cars. I would and have already recommended Honda of Owing Mills to friends and family! More
Friendley Dearlership I came to this dealership for the first time , I have gone to other dealership , but Mike Atkinson was so nice, friendly , he went out of his way to I came to this dealership for the first time , I have gone to other dealership , but Mike Atkinson was so nice, friendly , he went out of his way to inform me the information I needed . He make sure I was a happy customer. When I went into my new car he make sure to explain all the features of my new car. Made sure to clean and put gas in my car before I left. He also has been in contact with me to make sure everything was going ok with the car. I told him I couldn't take my drivers plate back for a couple days,, he offered to take the plate back so I wouldn't not miss any work. Mike was very professional . He would always smile . The other 2 people I liked was Q, and Eboni Joseph. They were very professional . Q, got me a great deal. He worked very hard to help me and my sister get a great price for our cars.. The other person was Eboni Joseph so so nice . Eboni, sat down and was very pleasant and professional explained everything we needed to know . I enjoyed talking to her. John , General Manager was very nice, he spoke to me and showed me some cars. Overall, I was very happy and satisfied. The dealership I would recommend it to other people looking for a new car. I bought a car for my daughter in an other Honda dealership and they didn't give me a great deal like this place did. I will make sure I come in with my daughter for her next car. More
Making it happen no matter what I had received a loan from my credit union, and I went to Honda owings mills because I had a previous positive experience with them when I took my bro I had received a loan from my credit union, and I went to Honda owings mills because I had a previous positive experience with them when I took my brother in law there to have his Honda to be serviced. So when I went back there with my loan I was introduced to Michael Atkinson the salesman who guided me through the process with my loan to purchase my and volunteered to take me to my credit union to finish the deal, when we arrived there and I went in only to come back to the car without my loan approved Michael patiently to me back to Honda and introduced me to Leendert Pij pers who was able to secure a loan for to be able to drive home in my brand new car. Matthew, Terelle,and kean all played a part in me getting a and just as important securing insurance. I am totally satisfied and would recommend anyone I come in contact with looking for a car to go to Honda owings mills first. Thank you again Honda More
Great! The salesman was very helpful and friendly at all times. Walked me through each step carefully. It was a great experience at this dealer ship and with The salesman was very helpful and friendly at all times. Walked me through each step carefully. It was a great experience at this dealer ship and with the saleman. Very nice guy. More
Painless streamlined financing Lane was wonderful. Made the finance process stress free. Was in and out his office in no time. Explained everything so I was able to understand. Best Lane was wonderful. Made the finance process stress free. Was in and out his office in no time. Explained everything so I was able to understand. Best customer service EVER. World class service wouldn't go anywhere else after the service I received. More
That had us at "Hello." Kean, Was awesome he kept us at the dealership. They were our one and only stop. I am happy with the car. We truly appreciate no money down and a Kean, Was awesome he kept us at the dealership. They were our one and only stop. I am happy with the car. We truly appreciate no money down and a 1.9% interest rate. More
2017 CR-V buying a car is not an easy process because of the 'game' + "pressure to sell / buy. we do not respond well to game or pressure. we lucked out in w buying a car is not an easy process because of the 'game' + "pressure to sell / buy. we do not respond well to game or pressure. we lucked out in working with both waleed mahmood and kean thompson since both gentlemen were professional / laid back in demeanor and worked with us during the purchase of a 2017 CR-V. thanks. and so far the seats are comfortable. More