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Honda of Owings Mills
Owings Mills, MD
1,414 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 20, 2016
Honda of Owings Mills Goes Above and Beyond I have purchased/leased four vehicles from Honda of Owings Mills and Northwest Honda. The sales and management staff are always courteous, helpful, a I have purchased/leased four vehicles from Honda of Owings Mills and Northwest Honda. The sales and management staff are always courteous, helpful, and efficient. They understand my goals and work with me to achieve them. They are not pushy, and go above and beyond to make my experience seamless, quick, and extremely pleasant. I constantly recommend Honda of Owings Mills to family and friends, and highly recommend them to you. More
by H0nd@0wn#r
Employees Worked With
Vincent R. Gordon, Robert Pullo, Scott Staley
October 19, 2016
Shaniquya Allen From the moment I entered Northwest Honda, Jay jumped in and assisted me with my car buying needs. He worked non-stop and I had the keys in hand and I From the moment I entered Northwest Honda, Jay jumped in and assisted me with my car buying needs. He worked non-stop and I had the keys in hand and I drop off the dealer lot. He even did a follow up to see how things was going. I highly recommend Jay and his excellent service. More
by one loe
Employees Worked With
Scott Simering, Larry Brooks, Jay Carr
October 18, 2016
Great experience at Honda of Owings Mills Everyone was very helpful and welcoming from the second I walked in until the minute I left. Mr. Carr provided excellent service and made sure that I Everyone was very helpful and welcoming from the second I walked in until the minute I left. Mr. Carr provided excellent service and made sure that I got the exact car I wanted at the very best price. I definitely recommend purchasing a vehicle here! More
by breechaye
Employees Worked With
Larry Brooks, Jay Carr
October 18, 2016
Fair and informative! Initially, we visited the dealership last night, October 17th, to inquire about downsizing and lowering our car payment by trading in our 2015 Accord Initially, we visited the dealership last night, October 17th, to inquire about downsizing and lowering our car payment by trading in our 2015 Accord for a 2016 Fit. First, we learned that Northwest Honda had sold the company to Honda of Owings Mills. Surprise! Then we learned that we paid too much for the 2015 Honda Accord. That was very sad news for me as a consumer, family man, retiree from the U.S. Army after 34 years of service and excellent credit! I really don't understand that kind of deception in people or companies in America knowing how difficult it is to thrive in a capitalist country when you're not in the top 10%. Somehow, Joshua Crawford, your (our) salesman and the entire team on staff last night were very informative, sensitive and accomodating to our plight to downsize and lower our payment. Because of the less that fair deal we got on the Accord, we were unable to lower the payment. But we were able to downsize the car. And, we learned that we should keep this new car for at least 4 years before returning for a new car. More
by jpowers
Employees Worked With
Joshua Crawford, Q Sue, Lane Pijpers
October 11, 2016
Good Experience Salesman was very polite, knowledgeable and helpful. We made the deal in 45 minutes with a full explanation of terms and instructions on the features Salesman was very polite, knowledgeable and helpful. We made the deal in 45 minutes with a full explanation of terms and instructions on the features of the car. More
by Happy Fit
Employees Worked With
Scott Staley
October 10, 2016
Great Experience We worked with Melvin Ross as our salesperson. He was very straight forward, knows his stuff and I would highly recommend him to my family. We worked with Melvin Ross as our salesperson. He was very straight forward, knows his stuff and I would highly recommend him to my family. More
by BevC
Employees Worked With
Melvin Ross, Dawn Evans
October 09, 2016
Friendly service, knowledgeable sales staff When first going to the dealership, the first person I encountered was DJ Rickels. He was extremely friendly and asked what I was looking for. I When first going to the dealership, the first person I encountered was DJ Rickels. He was extremely friendly and asked what I was looking for. I was unsure with what I wanted but he asked me a few questions and he pointed my towards the new Honda Civic Hatchback. He was very knowledgeable about all of the different models, but told me that if he was picking a car right now, that the Honda Civic Hatchback would be at the top of his list. I looked at a few different models, and after test driving, the Honda Civic Hatchback was the right one for me. DJ had picked out the perfect car for me as soon as I arrived. I have had my car for a week now, and DJ truly suggested the right car for my lifestyle. DJ then took me to meet with Matt Proutt, because I was unsure weather I wanted to buy or lease the car. He also was very knowledgeable and sat down with me to help me make my decision. Mike was the salesman that helped me with all the paperwork. He was very helpful and patient for me with being a first time car-buyer. He was very friendly and easy to talk to which was very helpful. Leendert Pijpers assisted me with the financing, breaking down all the numbers step by step with me, Being a first time car-buyer, I was nervous about this part, but Leendert was very helpful and put all my worries at ease. After I decided on my car, Ben helped sync my phone to the car and explained all the technology to me. I had no idea about all the things my car could do so I am very grateful that he was there to show me all the fun stuff before I left. Everyone I worked with was so helpful and friendly. I never felt pressured and I truly feel like I made the right decision. I was very happy with my first car buying experience and would highly recommend this team when purchasing a car. I have had my car for a week now and could not be happier with my decision. More
by srickels9
Employees Worked With
Mike (cannot remember last name but is from Russia), DJ Rickels, Ben, Matt Proutt, Lane Pijpers
October 09, 2016
Great salesman knowledge and customer service My salesman Muhammad Nadeem was very knowledgeable on the type of car that matched my needs. Service was very quick and hassle free. Will definitely r My salesman Muhammad Nadeem was very knowledgeable on the type of car that matched my needs. Service was very quick and hassle free. Will definitely recommend to anyone considering buying a used car. Will be back next time. More
by JackH
Employees Worked With
Muhammad Nadeem
October 07, 2016
Fantastic customer service This was my first purchase of a brand new car. I was skeptical initially, but the Owings Mills sales and customer service staff were so efficient, kno This was my first purchase of a brand new car. I was skeptical initially, but the Owings Mills sales and customer service staff were so efficient, knowledgeable and helpful that it made my car purchasing experience an an enjoyable time. I want want to especially thank Mike V. for his patients and help guiding me to the car of my dreams. Thank you very much. More
by zfrates
Employees Worked With
Mike Volkomich, Lane Pijpers
October 01, 2016
Helpful, customer focused Interested in working for you first, friendly and respectful. Knowledgeable, available for questions or concerns. Helpful for financing options. Takes Interested in working for you first, friendly and respectful. Knowledgeable, available for questions or concerns. Helpful for financing options. Takes an interest in finding the best deal and car for you More
by Cookpatspring 51
Employees Worked With
Scott Staley, Dawn Evans
