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Honda of Salem

Salem, OR

Overview
Reviews
Vehicles
4.6
914 Reviews
Call Dealership (971) 701-2708
View Awards

1101 Van Ness Ave NE

Salem, OR

97301

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Showing 914 reviews

December 24, 2023

She makes sure I get updated of what been going on when doing my oilchange & rotation.. More

by Panuelo99
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Dec 26, 2023 -

Honda of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Perry General Manager

December 23, 2023

Very short wait for oil change and wiper blades replaced. Disappointed that there is no free car wash like it was when I bought my crv. More

by Debshome
Recommend Dealer
Yes
Employees Worked With
Jordan
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Dec 26, 2023 -

Honda of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this helpful feedback! Best Regards, Matt Perry General Manager

December 23, 2023

The service was timely and excellent. I was given options of service and it was appreciated. More

by danjarrard
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Dec 26, 2023 -

Honda of Salem responded

Thank you for your business and this review, Dan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Perry General Manager

December 23, 2023

Jordan is polite, helpful and wants to do all she can for the customer. It was easy and fast to get an appointment. More

by Jerryschurter
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Dec 26, 2023 -

Honda of Salem responded

Thank you for your very kind review, Jerry. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Salem. Best Regards, Matt Perry General Manager

December 23, 2023

I am satisfied with the service and the efficiency of the technician Thanks a lot More

by ALVAREZJUAN680
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Dec 26, 2023 -

Honda of Salem responded

Thank you for taking the time to share your thoughts on working with our team, Juan. We're glad to hear we delivered such a great experience! Best Regards, Matt Perry General Manager

December 23, 2023

The Customer Service is exceptional! Both the Sales and Service Department are amazing I will recommend Honda of Salem to everyone More

by cindy_branson
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Dec 26, 2023 -

Honda of Salem responded

Thank you, Cindy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Perry General Manager

December 23, 2023

This is from my previous experience, not the most recent. Ashlynn was extremely aggressive and rude and insisted on a service I had no need for. My experience on 12/20/23 was with Ashley- and she was fine. More

by Lizzieb97306
Recommend Dealer
No
Employees Worked With
Ashlynn
Report | Print
Dec 29, 2023 -

Honda of Salem responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Matt Perry General Manager

Dec 29, 2023 -

Honda of Salem responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Matt Perry General Manager

December 23, 2023

Above and beyond. Went in for oil change left with a car better than it went in. Kind and friendly staff More

by Evelynroehn
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Dec 26, 2023 -

Honda of Salem responded

Thank you for taking the time to share your thoughts on working with our team, Evelyn. We're glad to hear we delivered such a great experience! Best Regards, Matt Perry General Manager

December 23, 2023

Fabulous! Miguel is awesome and I hope he is there for our next purchase and my re/lease in 3 years!!!! ???????? More

by ginger.hellem
Recommend Dealer
Yes
Employees Worked With
Miguel Lara, Miguel Lara
Report | Print
Dec 26, 2023 -

Honda of Salem responded

Thank you for choosing Honda of Salem. Your feedback and rating mean a lot to us. We're glad Miguel was able to help, and we hope to see you again! Best Regards, Matt Perry General Manager

December 23, 2023

Very informative, welcoming, friendly Took the time to explain what was needed with no pressure or persistents More

by garcia6gtown
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Dec 26, 2023 -

Honda of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Perry General Manager

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