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Honda of Sarasota - Service Center

Sarasota, FL

4.6
368 Reviews

368 Reviews of Honda of Sarasota - Service Center

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January 15, 2024

They understood the problem. Worked on it right away. Quick turn around. Highly recommend this Dealership for service. More

by ROBERT.WEISS
Recommend Dealer
Yes
Employees Worked With
Darin
Jan 16, 2024 -

Honda of Sarasota responded

Thank you so much for your kind words, Robert, and for taking the time to leave us this wonderful feedback!

January 15, 2024

Battery light on dashboard lit up, went in for repairs. plus part ordered following day. Vehicle brought in the next day repair supposedly was made and I drove the vehicle home. In route to my house same a More

by GJKGREEK1
Recommend Dealer
No
Jan 19, 2024 -

Honda of Sarasota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 15, 2024

Always a pleasure working with Lisa in the service department. She’s courteous, kind and fast. More

by LHIBBARD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Besselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ann Hibbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Honda of Sarasota responded

Thank you for taking the time to share your thoughts on working with Lisa and our team. We're glad to hear we delivered such a great experience!

January 14, 2024

Alberto was he only thing halfway good about this xx experience. Don’t buy the extended warranty since they will just charge you for something else not covered and fix what the damned problem really was More

by mbenson1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Cary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Honda of Sarasota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 14, 2024

It was good. Had to wait over 2 hours For them to finish an oil change More

by RIODRAGONFLY
Recommend Dealer
Yes
Employees Worked With
Lisa
Jan 15, 2024 -

Honda of Sarasota responded

Thank you for the kind words for our service department! We do apologize for the long wait and appreciate your patience. We look forward to working with you again and don't hesitate to let us know if we can be of further assistance.

January 14, 2024

Very professional, quick and clean service. Rick in finance is exceptional and a very valuable asset. More

by rickfpintus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Pintus
Jan 14, 2024 -

Honda of Sarasota responded

Thanks for sharing your thoughts about your experience with Honda of Sarasota. We appreciate your business and hope to see you again soon!

January 14, 2024

Scheduled thru AI, no appt on books when arrived. 2.5 hrs for an oil change and rotation. Ridiculous More

by DEBSWIM
Recommend Dealer
No
Employees Worked With
Does not matter. Not his fault
Jan 18, 2024 -

Honda of Sarasota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 14, 2024

Brought the car in for maintenance, Luke answered my questions, kept me updated, service was completed on time, everything was great. More

by Mttapson313
Recommend Dealer
Yes
Employees Worked With
Luke Ferraro
Jan 14, 2024 -

Honda of Sarasota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Luke here at Honda of Sarasota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 14, 2024

Generally good, although the need change on the phone to Lexus surprised us. Name change. More

by Allen.goodman
Recommend Dealer
Yes
Employees Worked With
Darrin
Jan 15, 2024 -

Honda of Sarasota responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Sarasota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 06, 2024

Great job with a smoky experience and complete inspection for everything in the car, two thumbs up More

by H.elsouri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Escobar
Jan 07, 2024 -

Honda of Sarasota responded

Thank you for your business and this review. We're happy to hear Alberto and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

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