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Honolulu Buick GMC - Service Center

Honolulu, HI

4.2
641 Reviews

641 Reviews of Honolulu Buick GMC - Service Center

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May 22, 2024

Thorough diagnostic service and I appreciate that. However, labor costs for maintenance is way too high. Almost $200 to replace O2 sensor that takes 10 minutes. I do myself. More

by white.kevin.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin is a 5 star!
May 22, 2024

Awesome team over at GMC Honolulu. Justen and Sasha made sure they could find me a car that fit my wants, financially as well. They were great and I will continue to go there for my se More

by NOABERRY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justen, Sasha
May 22, 2024

Friendly and very helpful. This is my very first time and I love my experience. More

by hafokaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah
May 21, 2024

The customer service and the convenience of the service department is really good. Great people to work with and communication is always good. More

by KAITO.MURANAKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Good service, easy to work with, very helpful, work hard. Nice cars and plenty to choose from. More

by EVA-LATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Honolulu Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 18, 2024

The dealership went through a rough time but they made tremendous changes more so in the service department. I really appreciate the new staff especially Micah he is an asset please don’t lose him! More

by Koohammah53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah has been nothing but professional and very reliable I give him 5 stars as well
May 19, 2024 -

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Micah met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 18, 2024

Had a really good experience as a first time buyer. Shoutout to Kathryn. Best employee at the establishment More

by TAJAYSPENCE.123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Benson-Keehn
May 19, 2024 -

Honolulu Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kathryn and our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 17, 2024

My experience at this car dealership was exceptional! Upon entering, the staff displayed a welcoming and accommodating demeanor. They attentively addressed my requirements and assisted me in discovering More

by RKDUVAL
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Honolulu Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 16, 2024

Amazing service people are friendly and it didn't take that long to fix my truck ty. More

by dllmatautia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Honolulu Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 15, 2024

I had Liana help me and she was great. She kept me informed and I felt like she really cared about getting my car properly fixed. She even stayed after to allow me to bring my car in to ma More

by ELISEKEKUAWELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana Ancheta-Ongory
May 16, 2024 -

Honolulu Buick GMC responded

Thank you for the kind words for Liana and our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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