Hopkins Acura

Great customer service , did everything he could to make sure I was happy and to make sure it was convenient for me to get there and back , did everything he could to make sure I was happy and to make sure it was convenient for me to get there and back More

Change oli service My MDX has been serviced at Redwood Acura for the first time since it was bought 3 months ago. Thank you to all and to Mark for helping. Thanks agsin! My MDX has been serviced at Redwood Acura for the first time since it was bought 3 months ago. Thank you to all and to Mark for helping. Thanks agsin! More

Impressive Service! The team at Hopkins Acura, is the best service I have received in a long time at an Acura Dealership. From the very moment I stepped in, I was greeted The team at Hopkins Acura, is the best service I have received in a long time at an Acura Dealership. From the very moment I stepped in, I was greeted promptly and politely. Their explanation of everything was thorough and precise and all my questions were answered. More

Short Notice Battery Help My car battery died and I was fortunate to get the car towed to Hopkins. Terry assisted me and informed me that my battery was still under warranty an My car battery died and I was fortunate to get the car towed to Hopkins. Terry assisted me and informed me that my battery was still under warranty and replaced it the following day. I really appreciate all that terry did as we needed the car for a trip in the upcoming weekend. More

Very responsive Went the extra mile as they say, working the job into a busy schedule, kudos! And they finished up earlier than projected with the car washed and vac Went the extra mile as they say, working the job into a busy schedule, kudos! And they finished up earlier than projected with the car washed and vacuumed. More

Happy! Check in on time Service performed in 35 mm Full feedback to customer (me!) regarding vehicule's vital data. Nothing to complain about. I'm fully s Check in on time Service performed in 35 mm Full feedback to customer (me!) regarding vehicule's vital data. Nothing to complain about. I'm fully satisfied. More

Noah is Great! Noah really knows how to treat customers! He greeted me by name, was efficient, and kept me informed about the status of my service. When my car was r Noah really knows how to treat customers! He greeted me by name, was efficient, and kept me informed about the status of my service. When my car was ready, he had all the paperwork on the counter ready to sign and pay. More

Efficient, kind, accommodating, fair and friendly I came in for climate control issue, and also regular service. Prices were exactly as quoted, and when the climate control issue would have needed so I came in for climate control issue, and also regular service. Prices were exactly as quoted, and when the climate control issue would have needed some additional time, Terry was very flexible and understanding, offering a variety of ways for me to leave the car, borrow one, get alternate transportation, or come back on another day. Parts arrived much more quickly than expected, and the entire experience was very painless and pleasant. More

RDX service As always, service and treatment were exceptional Quick turnaround and complete explanation of all conditions.? I’ve been a happy customer for over As always, service and treatment were exceptional Quick turnaround and complete explanation of all conditions.? I’ve been a happy customer for over 25 years. More

Regular service Service advisor was very knowledgeable provided excellent service and advice. He patiently explain the plan and the services needed to be performed wi Service advisor was very knowledgeable provided excellent service and advice. He patiently explain the plan and the services needed to be performed with a follow up on the phone to provide details and follow up after the service. More