Hopkins Ford of Elgin

Jason has always dealt with me fairly in an open and honest manner. I used to dread the whole car shopping ordeal, but working with Jason has made it a enjoyable experience. He did not push me he took h honest manner. I used to dread the whole car shopping ordeal, but working with Jason has made it a enjoyable experience. He did not push me he took his time to let me make decisions I felt comfortable with. I have no hesitation in recommending Jason to family and friends. More

2 years ago, I stopped to test drive a vehicle. I was clear with the sales person that I was buying the vehicle in MN but he took me out anyway. He was so friendly that when I decided last weekend to buy clear with the sales person that I was buying the vehicle in MN but he took me out anyway. He was so friendly that when I decided last weekend to buy a new car I returned to this showroom. THANKS! More

From the initial internet contact, Jason was friendly and helpful. I popped in on him without a scheduled time expecting to only look at the Ford Taurus Limited but wound up driving one home. My car is keyle helpful. I popped in on him without a scheduled time expecting to only look at the Ford Taurus Limited but wound up driving one home. My car is keyless and when I got home, I locked everything in the running car without knowing the pass key code yet. I called Jason (who should have been on his way home to his family) who took the time to come to my home and get me into the running vehicle. He already sold me the car and could have ignored my plea for his help but he didn't which is what customer service should be about. Thanks again Jason~ More

Recently I was having trouble with my 2006 Ford Fusion starting. This problem occured very randomly, so I looked into getting a new battery. After 2 visits to Pep Boys I was told my battery past both te starting. This problem occured very randomly, so I looked into getting a new battery. After 2 visits to Pep Boys I was told my battery past both tests on their machines and I had no reason to get a new battery and also, that they had no idea what was wrong with my car. I decided to give Ron Hopkins Ford a call and to my surprise I actually spoke with a "Hopkins" and he personally took time to make sure my needs were not only serviced but met. I was informed that my battery did passed their test as well, but the mechanic said there was one more test to try if I had the time. Well after testing my battery again the mechanic noticed that it "failed" immediatley. I was very happy that the problem was diagnosed but scared that because it was a "Dealer" that the price would be high. Again to my surprise, I discoverd that Ron Hopkins Ford was lower in price then Pep Boys and that I was even getting a better battery than the one Pep Boys had to offer. I couldnt be happier with my experience at Ron Hopkins and will definely reccomend them to others and most likely purchase a new car for my wife there. More

I am very happy with my new Ford Fusion, and I was I am very happy with my new Ford Fusion, and I was very happy with the personnel at Ron Hopkins Ford, Elgin, IL. This is my first experience at p I am very happy with my new Ford Fusion, and I was very happy with the personnel at Ron Hopkins Ford, Elgin, IL. This is my first experience at purchasing a car on my own. It was easier and more pleasant than I thought it might be. Previously I just told my husband what I did (and didn't) want and he went out to do the looking and dealing. More

What a great experience. I leased a vehicle years ago and returned it to buy new. From start to finish I was amazed at how easy it was. AND, I received a rebate I had no idea I was eligible for. That and returned it to buy new. From start to finish I was amazed at how easy it was. AND, I received a rebate I had no idea I was eligible for. That is an honest car dealership. My wife and I could not be happier. More

Joe Lascio is a true professional and makes every experience I or my family members have very positive. The best deals on the best vehicles. He and Rick Salinas are major factors in why I continue experience I or my family members have very positive. The best deals on the best vehicles. He and Rick Salinas are major factors in why I continue to make Ron Hopkins the only dealership that I deal with for service and vehicle purchases. Rick consistently maintains the cars Joe locates for me and my family running at peak performance levels. Ford has great Cars and Trucks and these two employees keep making it happen for us. Thank you!!! More

No one ever likes shopping for a new car, but we began this arduous task several weeks ago looking for a new Edge. Went to several local dealers, including Wickstrom, Schaumburg, and Spring Hill. Was ne this arduous task several weeks ago looking for a new Edge. Went to several local dealers, including Wickstrom, Schaumburg, and Spring Hill. Was never really impressed with any of the salespeople until we arrived at Ron Hopkins Ford. The Salesperson Eddie Cuevas was an expert with the functions of the SYNC system and he awas very fair and upfront with the pricing of the Edge. I would encourage anyone in the local Fox Valley area to visit Ron Hopkins Ford if they are looking for a new vehicle. The staff is very friendly and helpful, it makes me regret saying all the negative comments I've said in the past about car dealers. Jason and Jeff Hopkins were very gracious for our purchase and the sale manager Joe Lasio (?) made sure that the terms of the financing were to our satisfaction. Bottom line, great family dealer with great employees! More

Sooooo, after buying a 2011 Edge with the MyFord Touch and Sync feature, which Eddie Cuevas explained thouroughly, I still needed help resetting my phone. I visited Ron Hopkins Ford for assistance to fin and Sync feature, which Eddie Cuevas explained thouroughly, I still needed help resetting my phone. I visited Ron Hopkins Ford for assistance to find that Eddie was off that day. I then took it in to the service dept where I was promptly greeted by all three of the service advisors. Chuck, Bob and Mike quickly offered to assist me with the "pairing" of my new phone and walk me through the "syncing" process. I later found out that Chuck was the manager, and it was clear to me that his first priority was to ensure my understanding of the SYNC system. The service department at Ron Hopkins Ford went above and beyond the call of duty to make sure I understood the SYNC system, and to answer all of the dumb questions I had. Check out Ron Hopkins Ford, you'll be impressed! More

we have bought five new cars fron pat at ron hopkins ford. my faimly have bought two new fords from pat and two used cars from ron hopkins ford. pat is a great person to work with. he know what we ford. my faimly have bought two new fords from pat and two used cars from ron hopkins ford. pat is a great person to work with. he know what we want and does not try to pressure us into something we do not want. everyone at the dealer side has been very helpful. bill and dianne berquist More