Hopkins Ford of Elgin

Everyone one I dealt with was very knowledgeable,helpful and friendly. My overall experience was good. I would recommend that a salesman address a couple equaly, not just to the male. They should never as and friendly. My overall experience was good. I would recommend that a salesman address a couple equaly, not just to the male. They should never assume it is the man purchasing a vehicle. Leading up til now, all communications have bee directed toward my husband, even though my name is on everything. I understand my salesmen was new, but first impression are eveything. More

Jason Milburn was grate to work with, very knowledgeable about his cars, He took care of all question and problems we had. He worked with the manager to get us the best deal. The service pepole took care of about his cars, He took care of all question and problems we had. He worked with the manager to get us the best deal. The service pepole took care of any problems we had.All and all it was a good experience. More

Couldn't say enough good things about how we were treated. Great place to buy a car. Our used car was in perfect shape and we were not pushed to buy. No pressure but great service. Car was deliver treated. Great place to buy a car. Our used car was in perfect shape and we were not pushed to buy. No pressure but great service. Car was delivered with a full tank of gas and clean as a whistle. Thank you! More

Glenn did a great job of keeping me updated via email & phone on his search for my vehicle wish list. Glenn helped me find the car I wanted and worked with me to get it to within a price point that worke & phone on his search for my vehicle wish list. Glenn helped me find the car I wanted and worked with me to get it to within a price point that worked for my budget. The entire staff including the other salesmen made me feel welcome and were very friendly. Overall I am very happy with my decision to purchase a vehicle from Ron Hopkins Ford in Elgin. I would definitely recommend future Ford owners to explore options with them. Thanks Glenn! More

I purchased a used F-250 from this dealership. I originally found the vehicle online and contacted Jason. Jason had the truck inside the shop for me so I could look at it. We took if for a ride an originally found the vehicle online and contacted Jason. Jason had the truck inside the shop for me so I could look at it. We took if for a ride and then they took my trade in for a ride. They gave me a fair ammount for my trade and a great price on the truck. They were willing to work with me and they took the time to explain the features of the truck and answer my questions. They were very friendly and easy to work with. Jim More

This is the second car I've gotten from this dealership. I am a repeat customer due to the great service I received first time around, and this time I had the same experience. I find everyone in the dealers I am a repeat customer due to the great service I received first time around, and this time I had the same experience. I find everyone in the dealership to be very friendly, welcoming and helpful. I'm very pleased with what I paid for my car as well. My new purchase has the Sync system and they took a lot of time to explain the system to me, set up my on line account and have been very willing to help me with any questions I have about the technology. It should also be noted that this dealership is 40 miles from my home, so I absolutely have a choice for my Ford shopping. But I see no reason to go anywhere else when the service here is so fabulous! More

Jason has always dealt with me fairly in an open and honest manner. I used to dread the whole car shopping ordeal, but working with Jason has made it a enjoyable experience. He did not push me he took h honest manner. I used to dread the whole car shopping ordeal, but working with Jason has made it a enjoyable experience. He did not push me he took his time to let me make decisions I felt comfortable with. I have no hesitation in recommending Jason to family and friends. More

2 years ago, I stopped to test drive a vehicle. I was clear with the sales person that I was buying the vehicle in MN but he took me out anyway. He was so friendly that when I decided last weekend to buy clear with the sales person that I was buying the vehicle in MN but he took me out anyway. He was so friendly that when I decided last weekend to buy a new car I returned to this showroom. THANKS! More

From the initial internet contact, Jason was friendly and helpful. I popped in on him without a scheduled time expecting to only look at the Ford Taurus Limited but wound up driving one home. My car is keyle helpful. I popped in on him without a scheduled time expecting to only look at the Ford Taurus Limited but wound up driving one home. My car is keyless and when I got home, I locked everything in the running car without knowing the pass key code yet. I called Jason (who should have been on his way home to his family) who took the time to come to my home and get me into the running vehicle. He already sold me the car and could have ignored my plea for his help but he didn't which is what customer service should be about. Thanks again Jason~ More

Recently I was having trouble with my 2006 Ford Fusion starting. This problem occured very randomly, so I looked into getting a new battery. After 2 visits to Pep Boys I was told my battery past both te starting. This problem occured very randomly, so I looked into getting a new battery. After 2 visits to Pep Boys I was told my battery past both tests on their machines and I had no reason to get a new battery and also, that they had no idea what was wrong with my car. I decided to give Ron Hopkins Ford a call and to my surprise I actually spoke with a "Hopkins" and he personally took time to make sure my needs were not only serviced but met. I was informed that my battery did passed their test as well, but the mechanic said there was one more test to try if I had the time. Well after testing my battery again the mechanic noticed that it "failed" immediatley. I was very happy that the problem was diagnosed but scared that because it was a "Dealer" that the price would be high. Again to my surprise, I discoverd that Ron Hopkins Ford was lower in price then Pep Boys and that I was even getting a better battery than the one Pep Boys had to offer. I couldnt be happier with my experience at Ron Hopkins and will definely reccomend them to others and most likely purchase a new car for my wife there. More