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Horne Mazda Avondale

Avondale, AZ

not yet
rated
838 Reviews

10675 W Papago Fwy

Avondale, AZ

85323

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Showing 838 reviews

January 12, 2012

I felt bombarded while I was there and after they couldn't give me the monthly payment and rate I wanted, I walked away. I was called several times, almost too much after my decision not to purchase More

by jasonweber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
A month ago, I forget the name
September 26, 2011

Greg made our purchase easy and exciting. He did everything to get us the price and vehicle desired. We purchased 2 NEW vehicles the same day all because of the great selection, price, and service. More

by shurry38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
greg delannoy
September 17, 2011

Fabulous experience. No haggle price was what I expected with review of Kelly blue book prior to purchase. overall great experience and would tell others to buy from Avondale Mazda. More

by coffeluvr2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Meadows and Isaiah America
September 05, 2011

I worked with Tony from Avondale Mazda and he is a pretty good guy.I got reasonable price for my trade-in, though I will have prefer more but it was good enough. I got a reasonable price for the new car, tho More

by jbassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Meadows
August 30, 2011

This was the best experience I've ever had in purchasing a new vehicle. I liked that we weren't attacked when we arrived at the dealership, we were able to look around and ask questions when we were ready. More

by GoodyearGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Worm, Isaiah America
April 22, 2011

They advertise a very good no haggle price. A great concept. I asked the Sales person what no haggle meant. He said everything but tax and license. So I calculated what that would be. To my surprise th More

by joeconsumer
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles
Apr 25, 2011 -

Horne Mazda Avondale responded

I would like to thank you for sharing your experience and personally apologize if you were not pleased with the service we provided. Our goal is to always achieve 100% customer satisfaction and I’m sorry that we did not fulfill that goal during your visit. All of us at Avondale Mazda very much value our customer’s feedback and I would like to personally assist you to try to resolve any issues. Please contact me at the contact information listed below so we can discuss your experience and I hope you accept my apology for any inconvenience. Best regards, Fred Cordts FCordts@avondaleauto.com 623-478-3000

March 24, 2011

STEER FAR AWAY FROM THIS DEALERSHIP. BEFORE YOU BUY FROM THEM CALL THE ATTORNEY GENERALS OFFICE TO CHECK ANY CONSUMER COMPLAINTS OR JUDGEMENTS. I HAVE NOTHING POSITIVE TO SAY ABOUT THE DEALERSHIP. I WAS CAL More

by elkonyo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
JOSH, TIM AND DAVID
Mar 24, 2011 -

Horne Mazda Avondale responded

We here at Avondale Mazda would like to apologize for your negative experience at our dealership. We never want one of our customers to leave the store feeling disrespected, and I am sorry your experience with us ended that way. Unfortunately, we often don't discover there is a problem until we have already lost the business of a valued customer. Please contact me so we can address these issues directly. Best Regards, Fred Cordts FCordts@avondaleauto.com 623-478-3000

January 25, 2011

Not helpful at all. Explained my problema and recieved a look as though I didn't know what I was talking about. Felt as though I was a burden and not a customer who had concerns about my car. Left feeling v More

by Mo.P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jody
Mar 11, 2011 -

Horne Mazda Avondale responded

On behalf of Avondale Mazda, we would like to apologize for your unsatisfactory experience at our dealership. We aim to give 100 percent customer satisfaction and we are sorry we fell short of that goal. Please contact me so we can address this issue head on to ensure that your next visit is a pleasant one. Best regards, Fred Cordts FCordts@avondaleauto.com 623-478-3000

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