Horton Cadillac Buick GMC

I have had a great experience over the past 2.5 years. They have gone over and above the call of duty when I have needed anything. I have never had a better experience with service and overall relationshi They have gone over and above the call of duty when I have needed anything. I have never had a better experience with service and overall relationship with any other dealer! More

The whole buying process was very smooth from beginning to end. They went out of their way to provide excellent customer service and I feel like I got the best deal possible. to end. They went out of their way to provide excellent customer service and I feel like I got the best deal possible. More

Ever since I bought my car from Horton four years ago, their operation has impressed me. They have exceeded my expectations by even going out of the way to pick me up when I had in issue with my battery their operation has impressed me. They have exceeded my expectations by even going out of the way to pick me up when I had in issue with my battery (through no fault of the dealer!) I find shopping for cars intimidating, but at Horton, their friendliness and knowledge really instills confidence and trust. Their customer service is top-notch -- friendly, thorough and timely. I would not hesitate to recommend Horton Automotive to anyone shopping for or servicing a car. More

We buy/trade automobiles often, probably too often, but maybe the reason we do it as regularly as we do is because of the treatment we get every single time at Horton Automotive. Service is extremely impo maybe the reason we do it as regularly as we do is because of the treatment we get every single time at Horton Automotive. Service is extremely important to our family when making decisions. If we are going to give someone our business it is mostly because of the way the whole buying experience played out. There are times in the past when we have decided at the last minute NOT to do business with someone simply because of their lack of professionalism or even lack of friendliness. This has NEVER been the case at Horton Automotive in Monroe. We continue to purchase our vehicles from Horton Automotive because they are fair, honest, courteous, and extremely professional. Every associate at Horton Automotive that we have dealt with, from the GM down to the associates in Accounts Receivable, have all been top notch. The group at Horton has always cared about us as a customer and that means more than any dollar amount. It's hard to get great service from beginning to end like that anymore. We are proud to have the Horton sticker on our vehicles and we are always honored to share our experiences at Horton with people who are looking to purchase or service their vehicles. No dealership in the Southeast is better than Horton Automotive. More

I wanted to surprise my wife with a new vehicle for her birthday. I called Bruce Kelly at Horton Automotive and I cannot explain how helpful he was throughout the entire process. Since my wife and I had birthday. I called Bruce Kelly at Horton Automotive and I cannot explain how helpful he was throughout the entire process. Since my wife and I had never discussed buying a vehicle, I went into the situation with an open mind and Bruce certainly helped me weigh the options. He was extremely helpful in every detail and I walked away with a new Buick Enclave. His staff even helped in the delivery process and staging for the "surprise." It was truly a special day for my wife and I cannot thank Horton Automotive for their help and unbelievable service. I completely trust Bruce and I will continue to buy my vehicles from Horton Automotive. More

I purchased by GMC Envoy new from Horton in late 2003 and it is a 2004 model. I have had all service work done on the Envoy at Horton Automotive since purchasing it. It currently has almost $170,000 miles a it is a 2004 model. I have had all service work done on the Envoy at Horton Automotive since purchasing it. It currently has almost $170,000 miles and it still runs great! I am not in a financial position for a car payment at this time; however when I am ready to purchase again, I will certainly shop Horton. Horton is very supportive of the community they serve and that is very important to me. Horton has a great team and I look forward to continuing to do business with them! More