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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.3
796 Reviews

796 Reviews of Hubert Vester Chevrolet - Service Center

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November 08, 2019

2.5 hr oil change I scheduled an appointment for 1000 for an oil change and tire rotation and a recall. At 1230 they finally finished the oil change and was informed th More

by ROBBIE.ABRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Meacomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Hubert Vester Chevrolet responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

November 06, 2019

It took ridiculously too long!! Everybody was very nice but my appointment was at 10 am and it literally took 2 and a half hours for a simple oil change and tire rotation. It seems l More

by ANNAOLOVESBEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Hubert Vester Chevrolet responded

Anna, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. We will be reviewing as a team, to see how we can avoid situations like this in the future. Thank you for your patience and we hope to see you again.

October 31, 2019

Recall on Suburban 2017 The Service Department staff were friendly; but it took over 2 hrs....too long. However, I do love dealing with Johnny Kent in Sales! I would and More

by TNelms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Hubert Vester Chevrolet responded

Thank you for your recommendation and four star rating. We are extremely grateful for our staff and the services they provide but there is always room for improvement. So, we appreciate your feedback and we thank you for choosing Hubert Vester Chevrolet for all your vehicle needs.

October 28, 2019

Great service Our engine light came and we scheduled an appointment right away. We were able to get the truck seen that same week. They determined what was wrong; More

by K9TOPDOG99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Hubert Vester Chevrolet responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We are lucky to have an outstanding team. We appreciate you choosing Hubert Vester Chevrolet & we thank you for your recommendation.

October 26, 2019

Online and easy Chris from the service department is always kind, courteous and great about keeping me informed. I've recently had a lot of work done on multiple vehi More

by CLATHAN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris V
Oct 28, 2019 -

Hubert Vester Chevrolet responded

Thank you for the great review, Chris. We appreciate your support and five star rating. Please come visit us again, for all of your car needs, whether is be service or sales.

October 24, 2019

Recall brakes Completed brake software upgrade in quoted time frame. Service advisor explained in detail what was done when I asked. Hubert is a trusted advisor on More

by PHIL.TURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Lamm
Oct 24, 2019 -

Hubert Vester Chevrolet responded

Phil, thank you for your kind review as well as your five star rating. We are happy to hear that had a delightful service experience with us. Thank you for choosing Hubert Vester Chevrolet and we hope to work with you again soon.

October 23, 2019

Drive train warranty repairs Repairs to my Silverado transmission were accomplished under warranty. Service was professional and done in a timely manner. Very satisfied! I would r More

by YOUNG.ROBERT76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Lamm
Oct 24, 2019 -

Hubert Vester Chevrolet responded

Robert, your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Hubert Vester Chevrolet & we hope to see you again soon.

October 22, 2019

only recommend with warning pervious oil change air filters were changed,this last time they tried to change again. Iam not sure why they wanted to rip me off More

by BDEANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis
Nov 04, 2019 -

Hubert Vester Chevrolet responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

October 21, 2019

Oil change They took care of my care in a timely manner. No problems and very curtious. While waiting sales noticed a truck I was interested in and Heather and B More

by MILKMAN4WD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department , Heather Critzer, Brayan Montoya
Oct 22, 2019 -

Hubert Vester Chevrolet responded

Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Hubert Vester Chevrolet & we hope to see you again soon.

October 09, 2019

My Tahoe The service staff was very courteous and helpful. The waiting area was very pleasant and comfortable. I would recommend Vester Chevrolet to anyone loo More

by ROGER.MURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hubert, service manager not Mr. Vester.
Oct 22, 2019 -

Hubert Vester Chevrolet responded

Thank you for your four star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. We hope to see you soon. Safe travels.

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