Hubler Ford Franklin

I have purchased Ford trucks from Wayne Leach for over 20 years. The last several years it has been a new truck every year. The truck are F150 Lariats and the two were Power Boost. One from Hubler Shelbyvil years. The last several years it has been a new truck every year. The truck are F150 Lariats and the two were Power Boost. One from Hubler Shelbyville and the last one from Hubler Franklin. .I found him to be a honest and fair sales man. I have followed his move in dealerships and I will continue to work buy from Wayne as long as he decides to sale. Hubler have a nice facility and I look forward to working with the service department. Thank you Gary Gardner More

Kristie who assisted with my issues was absolutely phenomenal, very prompt, excellent at what she does, deserves a raise. phenomenal, very prompt, excellent at what she does, deserves a raise. More

The service department broke off the tire posts on our tires and said all of our tire posts were "bad" I asked them if they used the specific bit needed for the locking lug nuts, she said she's "sure they tires and said all of our tire posts were "bad" I asked them if they used the specific bit needed for the locking lug nuts, she said she's "sure they did" They did all repairs without communicating price and charged us over $800 in repairs. We told them to please not mess with the other tires because we cannot afford $800 per tire. They said we will have issues in the future with taking tires off for tire rotation/new tires. fast forward to our next oil change, we took it to a local repair place. We picked up our vehicle and saw on the paper they rotated the tires. we were very confused because we were told our posts would break off when trying to change tires? After finding out they rotated the tires, we soon realized we were scammed. The technician at hubler broke our rods and they tried to get more money out of us by staying they all neded fixed. I called the service manager to let him know and he didn't care. He said "ok.. I will look into this." with no inflection in his voice and was silent the whole time I told him. I will NEVER go back to hubler and I warn every consumer to stay away. they want your money and their technicians and employees aren't told to communicate. More

Ignoring a client after sale of defective Ford Maverick 2024, which was sold as a new with little over 3,000 miles. I asked what to do if the car was drove from Franklin to Indianapolis & from day 2 it's i 2024, which was sold as a new with little over 3,000 miles. I asked what to do if the car was drove from Franklin to Indianapolis & from day 2 it's in a garage without possibility to start it. More

Purchased a Ford Bronco at Hubler today and was very happy with the way I was treated , no b.s or hassle. happy with the way I was treated , no b.s or hassle. More

Was lied to about my trade in and also was told the vehicle I bought was a 4x4 and turned out to be AWD. They said there wasn’t a difference in the two, but there is a big difference, just because it h vehicle I bought was a 4x4 and turned out to be AWD. They said there wasn’t a difference in the two, but there is a big difference, just because it has a GOAT mode, doesn’t make it a 4x4. They did absolutely nothing to make it right. More

Used the new pickup and delivery service and was incredibly pleased! With my busy schedule, they came and picked up my truck, did the service, and returned my truck to me without me having to leave! incredibly pleased! With my busy schedule, they came and picked up my truck, did the service, and returned my truck to me without me having to leave! Super convenient! More

Great Service department, Very friendly staff! Highly recommend! And the new building is the nicest Ford store I have been in! Highly recommend! And the new building is the nicest Ford store I have been in! More

Was very happy with Rodney and Vince Fleener, they were very helpful and professional throughout the process! very helpful and professional throughout the process! More