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Hudson Honda - Service Center

West New York, NJ

4.3
2,360 Reviews

2,360 Reviews of Hudson Honda - Service Center

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April 24, 2024

Dude minimum 15 word, not 15 letters, huh. I going to take the 5 star back. More

by KIM99787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Hudson Honda responded

Thank you for your review.

Helpful
April 21, 2024

Bad service whif my car bad bad I don t like it nothing bad bad More

by ELNEGRO2676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Gordillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Hudson Honda responded

We're truly sorry to hear about your experience. Please reach out to us directly so we can address your concerns and make things right.

Helpful
April 20, 2024

Service poor Valet parking rude Mechanic didn't check the job i drive 2 blocks same problem apear, and service get mad for my complaint More

by Gladys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Is not in the picture
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Apr 22, 2024 -

Hudson Honda responded

We're sincerely sorry for your disappointing experience. Please reach out to us directly so we can address your concerns and ensure a better experience in the future.

Helpful
April 20, 2024

Se tardan mucho en resolver a uno , y el vehiculo listo y no se que esperan en entregar la llave More

by FRANCHESCAORTIZ43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Vargas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Silva
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Hudson Honda responded

Lamentamos la espera y cualquier inconveniente experimentado. Agradecemos tus comentarios y trabajaremos para mejorar nuestros tiempos de servicio.

Helpful
April 20, 2024

Terrible location, incompetent staff, more worried to make a quick buck than have a customer for life More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon Sutich
2.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Hudson Honda responded

We're disappointed to hear about your experience. We strive to provide exceptional service and value long-term relationships with our customers. Your feedback will be addressed to ensure improvements.

Helpful
April 20, 2024

Great dealership and were helpful through out my whole purchasing experience. Their service department was also very fast and did everything with no problems! 10/10. More

by DAVIANRAMOS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Gordillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Hudson Honda responded

We're thrilled to hear about your positive experience with us! Thank you for choosing Hudson Honda, and we're always here to assist you.

Helpful
April 20, 2024

Buen servicio conseguí lo que quería. E x c e l e n t e More

by CHIQUITOMARCHANYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Tarazona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Mallma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin
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Apr 22, 2024 -

Hudson Honda responded

¡Nos alegra mucho saber que estás satisfecho con nuestro servicio! ¡Gracias por elegir Hudson Honda!

Helpful
April 19, 2024

You guys did a good job I wish the turn around from the body shop had been faster or a loaner would have been nice More

by daveradionews0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Hudson Honda responded

Thank you for the feedback! We're glad to hear you were satisfied overall. We'll take your comments about turnaround time into consideration for future improvements.

Helpful
April 18, 2024

This was the worst service I have received in the last 3yrs going here. I arrived half hour early for my oil change and sat there for 2hrs before they took my car in. I literally had to stand there to m More

by Nildagarcia77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Hudson Honda responded

We're deeply sorry for your experience. Your time is valuable, and we strive for efficient service. Thank you for bringing this to our attention.

Helpful
April 17, 2024

They rendered fast service and prompt service even though I just walked in for service check. More

by RICNARDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
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Apr 22, 2024 -

Hudson Honda responded

We're thrilled to hear you had a speedy and efficient experience with us, even as a walk-in customer! Thank you for choosing Hudson Honda for your service needs.

Helpful
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