Hudson Valley Volkswagen - Service Center

I have brought in my car for service on 3 occasions. Each time, Shannon Walters has been pleasant and thoroughly professional. She knows what she's doing. I have another appointment scheduled for next Frida time, Shannon Walters has been pleasant and thoroughly professional. She knows what she's doing. I have another appointment scheduled for next Friday. I am confident that the work will be done to the highest standard. More

I went to have my water pump fixed and needles to say I left very unhappy because shannon Walters refused my service that was covered under my warranty when my father was asking questions she could not ans left very unhappy because shannon Walters refused my service that was covered under my warranty when my father was asking questions she could not answer my father also works for Volkswagen in a different area and does business with this location I always come here to have my car serviced on a regular and they have made mistakes and forgot to put parts back on my car but when I would call they would get me right in to fix there mistakes but this time was very different and I will not go back to this location again sorry I dont want to give you any stars because that's how unhappy I was but I have to give you one More

great service once again Had issues with both of my vw's , most recently stranding my wife on her way to work. Both times Natalie and Shannon took care of the issue "immedia Had issues with both of my vw's , most recently stranding my wife on her way to work. Both times Natalie and Shannon took care of the issue "immediately" expressing great care and concern for us the customers. More

Excellent Experience I travel an 1.5 hours to get to Hudson Valley Volkswagon. There is a service center closer to me but I choose to take the longer drive because of how I travel an 1.5 hours to get to Hudson Valley Volkswagon. There is a service center closer to me but I choose to take the longer drive because of how easy from start to finish with HV. I had to reschedule because of the weather and they were understanding. Friendly, helpful and the service didn't take long, I waited while they worked on my car. Highly recommend the service department! More

Late Friday night service with no call or appt. I hit a pothole at high speed on the highway. I stopped into HV VW late Friday at night with my GTI. The service staff took me right in with no prio I hit a pothole at high speed on the highway. I stopped into HV VW late Friday at night with my GTI. The service staff took me right in with no prior call or appointment. They fixed the damage and had me out in less than an hour. It was amazing service. More

They always go above and beyond! I've been having my Volkswagen serviced here since I bought it in 2012. They always go above and beyond. Everyone I have dealt with has been professio I've been having my Volkswagen serviced here since I bought it in 2012. They always go above and beyond. Everyone I have dealt with has been professional and friendly, and more importantly they can be trusted to not try to get the customer to make repairs that are not needed. More

Helpful, professional service I have been a regular customer of HV Volkswagon since I bought my car there in 2005. As usual, they provided reliable service in a professional manner I have been a regular customer of HV Volkswagon since I bought my car there in 2005. As usual, they provided reliable service in a professional manner. In addition to the oil change that I needed, the serviceman checked my tires, brakes, a multipoint inspection and lubricated the doors and trunk. I was only charged for the oil change, for which I had a coupon in addition. I always feel that I can count on help when I need it and that my older car will be safe. More

service fantastic service department. helpful, friendly, efficient. I didn't have appointment, but had back seat stuck and Jason was able to get me into servi fantastic service department. helpful, friendly, efficient. I didn't have appointment, but had back seat stuck and Jason was able to get me into service since he couldn't unstick either More

Very good Hv volkswagon had me in and out less than an hour and they were a great help. SERVICE WAS great and I would definitely recommend them to others Hv volkswagon had me in and out less than an hour and they were a great help. SERVICE WAS great and I would definitely recommend them to others More

30k mile service Excellent service every time my vehicle is in. They notify me right when the car is ready to be picked up and didn't wait long for them to drive the Excellent service every time my vehicle is in. They notify me right when the car is ready to be picked up and didn't wait long for them to drive the car around. More