Hudson Valley Volkswagen - Service Center

Excellent Experience I travel an 1.5 hours to get to Hudson Valley Volkswagon. There is a service center closer to me but I choose to take the longer drive because of how I travel an 1.5 hours to get to Hudson Valley Volkswagon. There is a service center closer to me but I choose to take the longer drive because of how easy from start to finish with HV. I had to reschedule because of the weather and they were understanding. Friendly, helpful and the service didn't take long, I waited while they worked on my car. Highly recommend the service department! More

Late Friday night service with no call or appt. I hit a pothole at high speed on the highway. I stopped into HV VW late Friday at night with my GTI. The service staff took me right in with no prio I hit a pothole at high speed on the highway. I stopped into HV VW late Friday at night with my GTI. The service staff took me right in with no prior call or appointment. They fixed the damage and had me out in less than an hour. It was amazing service. More

They always go above and beyond! I've been having my Volkswagen serviced here since I bought it in 2012. They always go above and beyond. Everyone I have dealt with has been professio I've been having my Volkswagen serviced here since I bought it in 2012. They always go above and beyond. Everyone I have dealt with has been professional and friendly, and more importantly they can be trusted to not try to get the customer to make repairs that are not needed. More

Helpful, professional service I have been a regular customer of HV Volkswagon since I bought my car there in 2005. As usual, they provided reliable service in a professional manner I have been a regular customer of HV Volkswagon since I bought my car there in 2005. As usual, they provided reliable service in a professional manner. In addition to the oil change that I needed, the serviceman checked my tires, brakes, a multipoint inspection and lubricated the doors and trunk. I was only charged for the oil change, for which I had a coupon in addition. I always feel that I can count on help when I need it and that my older car will be safe. More

service fantastic service department. helpful, friendly, efficient. I didn't have appointment, but had back seat stuck and Jason was able to get me into servi fantastic service department. helpful, friendly, efficient. I didn't have appointment, but had back seat stuck and Jason was able to get me into service since he couldn't unstick either More

Very good Hv volkswagon had me in and out less than an hour and they were a great help. SERVICE WAS great and I would definitely recommend them to others Hv volkswagon had me in and out less than an hour and they were a great help. SERVICE WAS great and I would definitely recommend them to others More

30k mile service Excellent service every time my vehicle is in. They notify me right when the car is ready to be picked up and didn't wait long for them to drive the Excellent service every time my vehicle is in. They notify me right when the car is ready to be picked up and didn't wait long for them to drive the car around. More

Recent visit Overall generally very good, however this time I did not receive a call, my car was not ready and I found my vehicle unlocked. They were very apologet Overall generally very good, however this time I did not receive a call, my car was not ready and I found my vehicle unlocked. They were very apologetic luckily I did not need my vehicle that morning. More

Had a problem. They fixed it. Trunk of car would not close or lock properly. Was told the price before work was preformed. They fixed the lock. Service manager, Jason, is great t Trunk of car would not close or lock properly. Was told the price before work was preformed. They fixed the lock. Service manager, Jason, is great to work with. More

Quick and professional service We arrived at the service department without an appointment because the car was suddenly making a horrible noise and we were afraid that it would be u We arrived at the service department without an appointment because the car was suddenly making a horrible noise and we were afraid that it would be unsafe to drive further. Though we are regular customers there, the service department was very busy. Despite this, the car was taken in almost immediately and, within 5 minutes, the problem was found. A stick had wedged itself between the rubber and metal of one tire. After showing us the problem, it took the mechanic about one minute to fix the problem, no charge, and we were happily on our way. All this was done with good cheer. And this was not the first time that I've had this service department go out of their way to provide excellent service. More