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Hudson Valley Volkswagen - Service Center

Wappingers Falls, NY

4.3
222 Reviews

222 Reviews of Hudson Valley Volkswagen - Service Center

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June 01, 2016

service department I arrived a few minutes late for my car's annual check up and the guys at the service desk were super nice about it. They explained what is going to h More

by Gabriella Kari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
person who worked the service desk on 5/31/16 (drinking a sugary drink with the cherry in it ) :)
Jul 19, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am delighted to hear that you were pleased with our service department. Our top priority is our customer satisfaction, so it is always greatly reassuring to hear about your latest experiences. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

May 25, 2016

Battery replacemenmt I called and got a same day appointment to have my battery replaced when it proved too difficult to replace the battery myself. They quoted a price an More

by jettasportswagon'11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk staff
Jul 19, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. We are pleased to hear that you were satisfied with our service department. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and stress free service appointments. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

May 19, 2016

Safety recall, oil change, check the media system Kind service person, nice waiting area. This is my second VW golf. I lease my cars, so they are never old and never require a lot of service. More

by r.antognini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, but I don't know his name
Jul 19, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate you taking the time to let us know how you felt with our service department. As always, we appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

April 26, 2016

great customer service my experience at the service was gratifying I was informed very step of the way and i was taken care of in a timely manner. More

by desideria montilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the guys at the service desk sorry i dont remember names
Jul 19, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am pleased to hear that you were satisfied with our service department. Our team is always excited to go the extra mile for our valued customers and exceed their expectations. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

April 20, 2016

great seavice center Had gotten my 2009 Volkswagen routon from Kingston and had it for about three months then the ignition went in it and found out it was recalled so we More

by hellsguardian28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
customer service and service dept
Jul 19, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We are pleased to hear that you were satisfied with our service department. Our top priority is our customer satisfaction, so it is always greatly rewarding to hear about your latest experiences. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

March 10, 2016

I am always pleased with the friendly and competant service Both of the service reps are very knowledgeable as is the service mgr. I have always had a good experience here. They get you in and out in a timely m More

by Tedder
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and
May 23, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our customers with exceptional customer service. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

February 05, 2016

Jetta repairs Will, Brad and Jason are great, always very helpful and kind. My car was diagnosed and repaired with a nice turnaround time. No complaints here! More

by Matt1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will, Brad, Jason
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate you taking the time to let us know that you had an all around positive experience with our dealership. As always, we appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

February 01, 2016

Jetta Diesel Issue Brad did a great job of identifying the problem and solved it quickly and at minimum cost to me. Thank you for the good job - hope I don't have othe More

by JoAnn349
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad - Service
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you were pleased with our service department. Our top priority is our customer satisfaction, so it is always greatly rewarding to hear about your latest experiences with us. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

December 22, 2015

Quick oil change !st time using "Express Service" oil change-short wait time and free comprehensive inspection-competitively priced (with coupon) . Professional and co More

by papi58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service desk
Apr 12, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. We are delighted to hear that you were satisfied with the customer service you received from our service department. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and stress free service appointments. Thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

December 18, 2015

Service Excellent service with a personal touch!!! They resolved my issue and did so in a timely manner!! They are very professional. I will be back again. More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Brad, and Will the service manager
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am very happy to hear that you were pleased with our service department. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and stress free service appointments. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

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