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Hudson Valley Volkswagen - Service Center

Wappingers Falls, NY

4.3
222 Reviews

222 Reviews of Hudson Valley Volkswagen - Service Center

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December 12, 2015

Just the best. This VW service department and Jason are really great. They have solved problems and made permanent fixes. They always try to accommodate my schedule. More

by fisch70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Mindy
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We appreciate you letting us know that you had a positive experience with our service department. Our team takes great pride in our work and always try to go the extra mile for our valued customers. As always, we appreciate your business. Regards, Will Regan - Service Manager

December 04, 2015

Recall on one of our cars Having a service light come on is troubling, calling HVVW & having it fixed within 2 days is great! It's nice to known that even though VW is having a More

by VW for life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate you taking the time to let us know that you had an all around positive experience with our service department. It has been a pleasure working with you. Regards, Will Regan - Service Manager

December 03, 2015

Hudson Valley VW is the Best! I drive 50 miles to Hudson Valley VW for all service as well as purchasing new vehicles. Their service is A-1 and most important I have trusted them More

by jkewley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason the Service Manager
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am delighted to hear that you were pleased with our service. Our first priority is our customer service so it is always greatly reassuring to hear about your latest experiences with our dealership. As always, we appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

November 22, 2015

40k Service well done. Everyone at Hudson Valley Volkswagon has been helpful with my servicing needs on my Passat. Will, Brad, Jason and Mindy have all been accommodating. More

by Fav40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Will, Brad
Apr 11, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We strive each and every day to provide all our valued customers with exceptional customer service. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

October 27, 2015

Excellent In my opinion the most important part of buying a car,new or used , it's the service department. AtHudson Valley VW their service department is excel More

by A.B.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason H. Service advisor, Larry. Thechnician
Mar 29, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am glad to hear that you were pleased with the service you received from our service department. Our goal each and every day is too provide all our valued customers with excellent customer service. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

September 09, 2015

Excellent service Brought my car in for a broken screen shade had to keep for a while, gave me a loaner car. Got my car back all nice and detailed, thank you for the se More

by Rlandi2775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 30, 2015 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We strive each and every day to provide exceptional customer service to all our valued and loyal customers. We appreciate your business and thank you for choosing Hudson Valley VW. Regards, Will Regan - Service Manager

September 05, 2015

Excellent friendly service! From beginning to end they did an excellent job servicing my car. Jason was very friendly and easy to work with. The service was done thoroughly and I More

by Cherylbeetle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 30, 2015 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that you were pleased with our service department. We take pride in our work and always try to go the extra mile for our customers and exceed their expectations. Thank you for choosing Hudson Valley Volkswagen, we hope to see you again soon. Regards, Will Regan - Service Manager

August 29, 2015

They need more professional technician I brought my Jetta Hybrid for service due to engine light on, had my car for 4 days, charged me the engine light once again came on after putting in o More

by Trooper1x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad
Sep 30, 2015 -

Hudson Valley Volkswagen responded

Thank you for your review. I apologize for your less than satisfactory experience with our service department. Our goal is, and always has been to provide all our valued customers with outstanding service. If there is anything we can do to better serve you going forward please feel free to contact me directly. Regards, Will Regan - Service Manager

July 15, 2015

80,000 mile service I moved to the Hudson Valley from NYC last Fall, and Hudson Valley VW is now my "home" VW service center. To start off, I purchased my VW from a deale More

by Tdecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 03, 2015 -

Hudson Valley Volkswagen responded

I am so happy to hear that you were pleased with our service department. We take pride in our work and always try to go the extra mile for our customers and exceed their expectations. Our top priority is our customer satisfaction, so it is always greatly reassuring to hear about your latest experience. Thank you for choosing Hudson Valley Volkswagen, we hope to see you again soon. Regards, Will Regan - Service Manager

July 14, 2015

Best in personal Service and Communication From sales to service all are professionals. It seems the first priority is really your (the customer) satisfaction. Respond the courtesy with a pos More

by Denisincharge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran sold us two VW's within one year. Best recommendations! Brad has always been top drawer in my very limited needs at service. He is excellent. As well, Service Manager Jason!
Aug 03, 2015 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review, we are happy to hear that both your sales & service experiences have been pleasant. We strive each and every day to provide exceptional customer service to all our valued and loyal customers. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Will Regan - Service Manager

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