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Hunt Nissan

Hunt Nissan

2121 Chapman Road
Chattanooga, Tennessee 37421


(423) 899-2525

Hunt Nissan
Manufacturer: Nissan

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.7
  • Friendliness:

    4.8
  • Overall Experience:

    4.7
  • Pricing:

    4.8

24-Month Rating

based on 19 reviews

4.8

4.8 out of 5

58 lifetime reviews

Hunt Nissan

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Certified: Hunt Nissan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Hunt Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Hunt Nissan

Hunt Nissan is a family owned and operated dealership that takes great pride in our dedicated team. The owner, Ken Hunt, has his office-with no doors- right on the showroom floor and he never screens his calls. That means you have access if you need him. Our service and parts professionals are the best in the industry.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Shuttle Service
Drive-In Service Television
Free Coffee Vending Machines
Free WiFi

brsm
5/22/2013 5:53:02 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darrell AndersonDarrell Anderson
Lonnie JonesLonnie Jones
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunt Nissan:

No high pressure sales. Told Darrell what I wanted and only showed me cars with that criteria. No pressure in the finance dept. As Lonnie offered other things, told Lonnie yes or no and that was that. Very impressed with these two men. Detail department had missed some spots inside the car noticed during test drive and it was taken care of before leaving with purchased car

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sbridenstine
5/17/2013 8:29:57 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Boone RoachBoone Roach
Carter SwetmonCarter Swetmon
Ade  VaughanAde Vaughan
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunt Nissan:

Our 2004 Murano had "died" and we really weren't sure what to do. We didn't know how much our car was worth (if anything) and weren't sure which way we'd want to go with our next vehicle. Charles Holloway engaged Boone Roach to help us out. Boone has been with this dealership longer than I've been alive and he was able to make recommendations regarding our next vehicle and valued our trade (much higher than I would have expected) quickly. Mr. Hunt gave even gave his approval to give us even more than originally offered for our trade. Ade Vaughn was truly a pleasure to deal with. He presented various options and was genuinely interested on our analysis of whether or not it was the "right" option for us. Finally, when I got in the new vehicle to leave, I noticed that the navigation wasn't working. I went to look for Charles but could not find him. Carter Swetmon was the first person I encountered. Even with this not being his deal, he came out to the car spent approximately 30 minutes setting up the navigation, programming our home address, setting up my phone or Bluetooth and giving a thorough presentation on how each of the systems work. Needless to say, I was very impressed.

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dswanger57
5/16/2013 7:08:47 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael EgelandMichael Egeland
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunt Nissan:

I always get the very best care for my car and the very best service and price for me. Michael Egeland is definitely my "go to" guy. He knows my car as well as I do. He truly cares about my safety and my convenience. He makes sure I get the best service and the best price possible. He is one of the main reasons I keep coming back to Hunt. Other reasons are Carter Swetmon and Ade Vaughan. These gentlemen always make me feel at home and part of the Hunt family.

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davidrhelms
5/14/2013 1:00:39 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael EgelandMichael Egeland
Ken HuntKen Hunt
Carter SwetmonCarter Swetmon
Joe  Van DykeJoe Van Dyke
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunt Nissan:

My wife and I have bought several cars from Hunt Nissan over the years. I feel that they treated us fairly on the price and have backed us up with the few problems that have arisen. I particularly enjoy their service department. Michael and Joe always make sure our issues are dealt with promptly and thoroughly. I would recommend Hunt Nissan to anyone looking for a new or quality used car.

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Fourhartungs
5/10/2013 10:04:52 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunt Nissan:

Exceptional in every possible way. Friendly and accommodating. They answered all my questions. I highly recommend this dealership. And especially "Ira" our sales person. He was laid back and honest. We love our new Quest!

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Response From: Hunt Nissan
Added: 5/10/2013 11:16:39 AM

Thank you for taking the time to rate Hunt Nissan and our sales team. We take our customer's satisfaction very seriously and appreciate the feedback. Ken Hunt- Owner- Hunt Nissan.

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MikeMallon
3/8/2013 10:58:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lamar LangfordLamar Langford
Cheryl McClendonCheryl McClendon
Ade  VaughanAde Vaughan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunt Nissan:

this was my second time purchasing a vehicle here. my 'situation' was less than ideal and I can be a bit difficult to take at times. just as before, everyone I dealt with was exceptionally courteous, understanding and professional. you will not feel 'beat up' after doing business here.

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Response From: Hunt Nissan
Added: 3/9/2013 1:50:31 PM

Mike, I couldn't ask for a more thoughtful endorsement. Thank yo so much for taking the time to review us, I am sure the team feels very proud. All the best. Ken Hunt

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gcollins17@excite.com
8/30/2012 7:29:17 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael EgelandMichael Egeland
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Hunt Nissan:

Businesses no longer treat their customers like Hunt Nissan does. I have recently dealt with the service department at Hunt Nissan. Class act! From the time I walked through the door all the way through the completion of my service work, I was treated with courtesy and respect beyond anything I would have expected. Michael was assigned to my case and I cannot think of one thing that he did not handle perfectly. I had researched my Frontier's problems online and read complaint after complaint from different customers regarding their experience with their dealerships. Because of this, I had expected the worst. Hunt Nissan's service department quickly diagnosed the issue, and from there, I had to deal with Nissan North America regarding the fix. My experience with Nissan North America was going downhill fast. In desperation for some help, my wife and I contacted the service department at Hunt. Michael and his teammates took over from here and turned the situation around 180 degrees. After they took over, it turned into one of the best customer service experiences I have ever been involved with. They have earned my respect and future business with them. My wife and I will be in the market for a new car soon, and Hunt Nissan will be the only dealership we do business with. I am telling all of my friends, family, and anyone else who will listen about my experience. This is the reason for me writing this review. A simple "thank you" to Michael and his teammates would not be enough.

-Garrison Collins

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Response From: Hunt Nissan
Added: 9/1/2012 1:48:47 PM

I am certainly proud that Mike and our team were able to get your situation handled in such a professional way. Thank you for taking the time to share this with others. Please feel free to contact me personally if there is an issue in the future that needs my attention. Regards, Ken

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Dennis F. McQuillin
6/30/2012 11:16:36 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ira Hefner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Hunt Nissan:

My wife does not enjoy shopping for cars, mainly due to the usual aggressiveness of the sales agent. She has been considering buying a car for quite a while but did not want to go through the hassle. We saw a vehicle she thought she might like as we were driving by your lot. An extremely nice gentleman Ira Hefner came out to help us. It was no doubt the most pleasurable experience we have ever had buying a car. He was not pushy answered every question or found someone that could. We purchased the Commander with a bit of friendly bartering and I feel as though we ended up with a win/win deal. She loves her Jeep, Ira made her feel at ease and in the end everyone was pleased. The only problem is she won't let me drive it and refuses to trade me for my car. Overall the Hunt family representative, Ira Hefner sold us a car that has your name on it and he kept his word on it. Well done.

Dennis F. McQuillin

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Response From: Hunt Nissan
Added: 6/30/2012 11:35:50 AM

Mr. McQuinn- Thank you for taking the time to recognize Ira. My job is to find and hire people who had great parents- and it is pretty obvious they did a great job with Ira- the rest is easy. I am extremely proud to have him as part of our family. Sounds like you are going to have to sneak the Jeep out of the garage one morning... Let me know if I can ever be of assistance. Ken Hunt

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larmarze
6/29/2012 11:52:09 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael EgelandMichael Egeland
Ken HuntKen Hunt
Joe  Van DykeJoe Van Dyke
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunt Nissan:

Respect is something that CANNOT be "bought or sold." Likewise, it CANNOT be "demanded" from anyone.

Many of his employees have been employed here since Mr. Hunt has owned this dealership. The employees, those who come into daily interactions with customers, speak very highly of him, as an owner, and as a person. Most would work no where else. I have spoken to many of these employees. I am "THE CUSTOMER, remember me?"

Congratulations to Mr. Hunt on his ten year anniversary! This family operated business operates, well, like one big family! He is out from behind the desk, on an every day basis, visable and available to any of his customers and employees as well. I have spoken to Mr. Hunt several times. Find another dealership that you can freely do that on any given day!

Mr. Hunt has "earned" the respect of his employees, and customers alike. I have been a customer over ten years at this dealership, before Mr. Hunt bought this dealership. I can tell you, if currently own a Nissan vehicle, and need on going service, or are considering the purchase of a new one, you need not go anywhere else.

Make this dealership your first stop. I promise you, it will be your last!

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ricjules@charter.net
2/1/2012 11:43:46 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Carter SwetmonCarter Swetmon
Ade  VaughanAde Vaughan
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.7

My Review Of Hunt Nissan:

very friendly..
very professional..
personable...
impressive Nissan quality...
very good ownership...
Hunt Nissan experience is not a dreadful ordeal...
we like Carter & Ademola as professional friends..
on our prior lease the service dept. were always friendly & courteous, in person and by phone...
you feel a connection to the Owner Ken Hunt,through his team(Carter & Adi), and they reflect well on him as well.

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Response From: Hunt Nissan
Added: 2/1/2012 3:22:33 PM

We try hard to treat people as we want to be treated- everything else is pretty easy from there. Thank you for taking the time to write. If that ever changes, please let me know directly. All the best, Ken Hunt- Owner

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