Hunter Volvo of Asheville

Hunter Volvo of Asheville
252 Patton Avenue
Asheville, North Carolina 28801
(888) 257-8137

Manufacturer: Volvo

Most Reviewed Employees
Kevin Brazanskas Kevin Brazanskas
Sales Professional
Debbie Smith Debbie Smith
Service Writer
Jacob Turner Jacob Turner
F&I
James Outman James Outman
Sales Professional
Kevin Bradish Kevin Bradish
Service Manager
Scott Bandy Scott Bandy
Sales Manager
Eric Demoraes Eric Demoraes
Sales Professional
Need a New Car?

Dealership Amenities
Customer Lounge Area
Free Coffee
Parts Store
Pet Friendly
Shuttle Service
Television

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.6/5
21 Reviews
Hunter Volvo of Asheville

Overall Score: 5 Star Rating4.6



About Hunter Volvo of Asheville
Certified: Hunter Volvo of Asheville
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Hunter Volvo of Asheville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Jill K
2/13/2012 6:19:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Bradish

My Review of Hunter Volvo of Asheville:
I am completely impressed with the service department at Hunter Volvo because they have always been professional, forthcoming with the needed repairs and cost, and have truly stood behind their product. I had a lock ignition switch that was reimbursed by Hunter Volvo despite my vehicle no longer being under warranty. Not only was the repair covered, my vehicle was repaired within 2 days as opposed to the expected 7-10 days. Hunter Volvo is truly impressive.

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evwalker
11/30/2011 12:39:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Brazanskaf

My Review of Hunter Volvo of Asheville:
Kevin was by far the most knowledgeble sales person that I have ever had. He knows Volvo's from top to bottom. Buying a new vehicle and trading in my used Volvo was fun and easy with low stress. We love our new auto more than the previous one. Kevin and Scott make a great team.

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s60chick
11/21/2011 8:26:54 PM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Kevin Bradish

My Review of Hunter Volvo of Asheville:
I came in to get some work done on my volvo. I told him what was goin on with it. He rolled his eyes at me then said that i dont know what im talking about. He would have the techs tell him. That was on called for. So for a service manager to talk and treat people like this is unacceptable. Anyways it was about and hour later kevin came and talked to me. He told me what the techs have found. So i asked about about some of the issues and he said that i dont know what im talking about again. then laughed. Work got done the tech did a great job also the lady in the service area was friendly. but for the manager to act like that is not good for the shop. i will not be back if i have to deal with him again....

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Response from: Hunter Volvo of Asheville
Added: 1/6/2012 3:59:09 PM
I am so sorry about your experience at Hunter Volvo. We hold our people to a high ethical standard and we train them to meet the customer's needs. We always want our customer's experience to be a positive one.

We would like to make contact with you so that we could discuss what happened to you. Please contact me anytime.

Sincerely,

Tom Hunter
828.489.9674
828.693.8661
th@hunterautogroup.com

stressedchemist
9/16/2011 4:09:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jacob Turner

My Review of Hunter Volvo of Asheville:
Jacob Turner made it easy to seal the deal for our new S60. He was patient explaining the payment options, extended warranties available and trade-in values. He made the purchase very easy.

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Sweetea227
9/14/2011 12:08:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Brazanskas, Jacob Turner

My Review of Hunter Volvo of Asheville:
I saw the vehicle for sale online at Hunter Volvo of Asheville and sent and inquiry via the web. Within moments after being contacted by Kevin Brazanskas, I had an appointment. Kevin was very helpful, honest and friendly. If it weren't for Jacob Turner and Kevin Brazanskas, I wouldn't have the car of my dreams!

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lynellbell
8/17/2011 10:20:16 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Brazanskas, James Outman

My Review of Hunter Volvo of Asheville:
WE recently purchased a C70 convertible. We first communicated by e-mail, and Jim Outman was responsive and helpful. He was also helpful when we came in to see for ourselves. The day we actually came in to drive the car he was closing a deal and Kevin Brazanskas stepped in. He knew everything about the car and was extremely helpful withou being pushey. We returned to drive the car again, and Kevin was very helpful in giving us the assurance that we were making as good a deal as possible. There was no hard sell, just a confidence in the worth of his product.
We love the car, and after a week of getting used to the car, Kevin spent an hour going over all the different details I needed to know.
Be assured that both men were knowledgeable, without putting pressure on you.
I would highly reccomend Hunter Volvo.

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thedkirbys@bellsouth.net
8/16/2011 9:31:47 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Debbie Smith

My Review of Hunter Volvo of Asheville:
My Volvo overheated in Downtown Asheville. I called Hunter and told me to have the car towed and they would go to work on it immediatel. Thanks to Volvo Roadside Service, I was at Hunter within the hour. They completed major repairs in four hours and sent me on my way with a smile. Great people to work with and Debbie in Service was the star. I give these folks my highest ratings for service and professionalism. Great dealer!

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lsbm020287
8/6/2011 4:53:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Brazanskas

My Review of Hunter Volvo of Asheville:
Kevin was interested and available but not overbearing. It took looking, leaving and thinking for me to make such an important decision. I didn't feel overly pressured or pushed to make a quick decision. Kevin synced my phone to bluetooth, make sure it worked and dealt with Sirius radio. Thank you Kevin and Hunter Volvo for a great experience it was worth the hour drive.

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lahenson1
6/1/2011 5:28:19 PM

Overall Score: 3 Star Rating   2.6  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Jim Outman, Scott (sales manager?)

My Review of Hunter Volvo of Asheville:
My experience with Hunter Volvo was not as great as other dealerships I have visited. Previously an Acura owner, I was looking to try out a Volvo because I had heard great things from coworkers and family members. Jim Outman was great, don't get me wrong, but the sales manager Scott was very rude. I made an offer for a vehicle in which I thought the price was a little high for the mileage. I ended up not purchasing the vehicle that day. The next day I got a phone call from Scott where he said "I just wanted to make sure that there were no hard feelings besides us having a car that you couldn't afford." I was very insulted because it was not that I couldn't afford the car, it was just that I was refusing to pay the sticker price because of the mileage. I am still looking for a similar Volvo, but will not be returning to this dealership!

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Response from: Hunter Volvo of Asheville
Added: 3/8/2012 9:35:39 AM
Dear Lahenson1,

I am sorry that your experience with Hunter Volvo was not the great experience we expect all of our customers to receive. I would like to talk to you personally about your attempt to purchase a vehicle with us. We would like you to return to Hunter Volvo and I personally will make sure it is 100% a great experience.

Please contact me at 828.489.9674 or emai me at th@hunterautogroup.com.

Sincerely,

Tom Hunter
President

PJG3000
3/1/2011 7:36:18 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Brazanskas

My Review of Hunter Volvo of Asheville:
We found the entire staff of Hunter Volvo to be courteous, professional and knowledgeable in helping us with our purchase of a Volvo V70. We especially appreciated the online pricing. We would absolutely recommend them to friends, as well as use them again in the future.

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Reviews 11-20 >>