Read Reviews Hunter Volvo of Asheville

Hunter Volvo of Asheville

Hunter Volvo of Asheville

252 Patton Ave
Asheville, North Carolina 28801


(828) 210-7700

Manufacturer: Volvo

Write a ReviewWrite a Review

  • Customer Service:

    4.5
  • Quality of Work:

    4.7
  • Friendliness:

    4.6
  • Overall Experience:

    4.6
  • Pricing:

    4.6

24-Month Rating

based on 15 reviews

4.6

4.6 out of 5

27 lifetime reviews

Hunter Volvo of Asheville

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: Hunter Volvo of Asheville

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Hunter Volvo of Asheville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Hunter Volvo of Asheville

Serving the Asheville area, Hunter Volvo of Asheville, located at 252 Patton Ave. in Asheville, NC, is your premier retailer of new and used Volvo vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!

Our Location

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Television
Free Coffee Cable TV
Parts Store Customer Lounge Area
Pet Friendly Free WiFi
Shuttle Service Vending Machines

samlawson
4/8/2013 11:25:41 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Will Teter
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunter Volvo of Asheville:

I was very dissatisfied with the former service manager,to the extent of having my daughter go to another dealer,however, since dealing with Mr. Teter I am very pleased with the way he handled her Volvo problems. I will recommend this dealership to others mainly because of the new service manager.
Sam Lawson

Was this review helpful to you?    Yes | No

Twitter
linellt5
2/14/2013 9:07:25 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert Centola and Jacob Turner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunter Volvo of Asheville:

My visit turned into a purchase which was great. Robert Centola helped us greatly his hard work and personable service will not be forgotten.
My son and I were looking for a first car for him we thought this would be a long and drawn out process need less to say it wasn't thanks to Robert Centola and all the staff we love our Nissan Cube.

Was this review helpful to you?    Yes | No

Twitter
smithgus
1/5/2013 9:20:10 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Will Teters
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunter Volvo of Asheville:

We were stranded at the top of Beech Mtn in snow with a broken brake line on our Volvo XC90. Will Teters of Hunter Volvo Asheville was our hero. When no one else could/would tackle the job on a weekend, we had it towed via Volvo Roadside Assist to Hunter. Will creatively had the car ready on our way home on Monday. Not only did he put my anxious wife at ease, he allowed us to enjoy the rest of our ski weekend. He solved our problem by "thinking outside the box," and with his compassionate, "I didn't want to leave you stranded." The service was professional and efficient. Will is a real credit to the auto service industry, and Tom Hunter's customer service is exceptional!

Was this review helpful to you?    Yes | No

Twitter
leila oliver
12/21/2012 4:24:25 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Will Teters
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Hunter Volvo of Asheville:

I don't usually write reviews about car service departments, but my experience at Hunter Volvo Of Asheville last month was remarkable. I live an hour away and was having issues with my car battery in my XC 60 2010. Upon meeting Will Teters, the service consultant, I was listened to and immediately offered a loaner for my drive back home. Will and the staff in Service addressed the problem in an efficient and positive way. Thank you for your welcoming manner making my experience so pleasant and I wish all of the Service team Happy Holidays.

Was this review helpful to you?    Yes | No

Twitter
strifejr
10/29/2012 3:43:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin Brazanskas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hunter Volvo of Asheville:

Kevin Brazanskas made our recent purchase of a 2012 Volvo XC-60 very comfortable. He was knowledgeable on all technical aspects of the vehicle, provided information on special incentives, helped us work through the trade-in on our existing Volvo, and was very responsive to all questions we had. When we picked up our vehicle, he made sure we were fully capable of all technical functions, and even synched our cell phones for us. I would highly recommend him to anyone visiting the dealer.

Was this review helpful to you?    Yes | No

Twitter
twins312
6/16/2012 11:13:48 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin BrazanskasKevin Brazanskas
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hunter Volvo of Asheville:

Kevin is professional, hardworking and honest! He is great with following up on all issues. Recommend highly without reservations! When shopping at Hunter, ask for him!

Was this review helpful to you?    Yes | No

Twitter
Jill K
2/13/2012 6:19:42 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin BradishKevin Bradish
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunter Volvo of Asheville:

I am completely impressed with the service department at Hunter Volvo because they have always been professional, forthcoming with the needed repairs and cost, and have truly stood behind their product. I had a lock ignition switch that was reimbursed by Hunter Volvo despite my vehicle no longer being under warranty. Not only was the repair covered, my vehicle was repaired within 2 days as opposed to the expected 7-10 days. Hunter Volvo is truly impressive.

Was this review helpful to you?    Yes | No

Twitter
evwalker
11/30/2011 12:39:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin Brazanskaf
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunter Volvo of Asheville:

Kevin was by far the most knowledgeble sales person that I have ever had. He knows Volvo's from top to bottom. Buying a new vehicle and trading in my used Volvo was fun and easy with low stress. We love our new auto more than the previous one. Kevin and Scott make a great team.

Was this review helpful to you?    Yes | No

Twitter
s60chick
11/21/2011 8:26:54 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Kevin Bradish
  • Customer Service:

    1
  • Quality of Work:

    3
  • Friendliness:

    1
  • Overall Experience:

    2
  • Pricing:

    3
  • Overall Score:

    2.0

My Review Of Hunter Volvo of Asheville:

I came in to get some work done on my volvo. I told him what was goin on with it. He rolled his eyes at me then said that i dont know what im talking about. He would have the techs tell him. That was on called for. So for a service manager to talk and treat people like this is unacceptable. Anyways it was about and hour later kevin came and talked to me. He told me what the techs have found. So i asked about about some of the issues and he said that i dont know what im talking about again. then laughed. Work got done the tech did a great job also the lady in the service area was friendly. but for the manager to act like that is not good for the shop. i will not be back if i have to deal with him again....

Was this review helpful to you?    Yes | No

Response From: DeborahH
Added: 1/6/2012 3:59:09 PM

I am so sorry about your experience at Hunter Volvo. We hold our people to a high ethical standard and we train them to meet the customer's needs. We always want our customer's experience to be a positive one.

We would like to make contact with you so that we could discuss what happened to you. Please contact me anytime.

Sincerely,

Tom Hunter
828.489.9674
828.693.8661
th@hunterautogroup.com

Twitter
stressedchemist
9/16/2011 4:09:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jacob TurnerJacob Turner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hunter Volvo of Asheville:

Jacob Turner made it easy to seal the deal for our new S60. He was patient explaining the payment options, extended warranties available and trade-in values. He made the purchase very easy.

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>